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Nhận xét về Oceans at Divi Carina Bay Adults Only - All Inclusive

4 out of 5
Oceans at Divi Carina Bay Adults Only - All Inclusive
5025 Turner Hole Rd, Christiansted, St. Croix Island

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 58/125 nhận xét" "
Đánh giá 8 - Tốt. 28/125 nhận xét" "
Đánh giá 6 - Được. 19/125 nhận xét" "
Đánh giá 4 - Kém. 12/125 nhận xét" "
Đánh giá 2 - Tồi. 8/125 nhận xét" "

8,4/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Phebe

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 8 đêm vào Tháng 3, 2024
Front Office Manager: K. Garvey trả lời vào 27/05/2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience. Your feedback means a lot to us, and we look forward to serving you again in the future!

10/10 - Xuất sắc

Geniqua

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a nice laid back establishment. I’m from Brooklyn and this establishment isn’t a burden and doesn’t bother you on what you do. I went there with the expectation of that due to reviews. If you want a party spot this is not it. The food is amazing so all the reviews about food lied they don’t have a large variety of food on the property but it does the job. The drinks are great depending on who makes them the establishment is very clean and they take pride in keeping their beaches clean it’s very quiet all day: the staff is amazing. Clerk did an amazing job with the paint and sip held on my birthday may 14th thank you. Rachel makes THE BEST electric lemonade. Johnothan from front desk was very helpful. Hattie Layla Cole & Catt I want to thank all you guys for an amazing stay if you want a great escape calm vibes and great views this is the place for you.
Lưu trú 4 đêm vào Tháng 5, 2024
Front Office Manager: K. Garvey trả lời vào 27/05/2024
Dear Guest,Thank you for taking the time to share your detailed and thoughtful review of your stay with us. We're delighted to hear that you enjoyed the laid-back atmosphere and found our establishment to be a peaceful and accommodating retreat.We appreciate your kind words about our staff, particularly Rachel, Johnothan, Hattie, Layla, Cole, and Katt. It’s wonderful to know they contributed to making your stay special, especially during your birthday celebration. We're thrilled that you enjoyed the paint and sip event and Rachel's electric lemonade!We’re glad you found our food satisfying, though we note your feedback regarding the variety. Our team continuously strives to improve our offerings, and your comments will be taken into consideration as we look to enhance our guests' dining experiences.It's also great to hear that you appreciated our clean and well-maintained beaches. Our staff takes great pride in keeping our environment pristine for all our guests to enjoy.Thank you again for your feedback and for choosing Divi Carina Bay for your escape. We hope to welcome you back for another relaxing stay in the future.

6/10 - Được

David

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Staff was Great.
Lưu trú 5 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 24/05/2024
Thank you for taking the time to leave a review. We're glad to hear that you found our staff to be great! We appreciate your feedback and would love to know how we can improve your experience to earn a higher rating next time. Please feel free to share any additional comments or suggestions

10/10 - Xuất sắc

Stephanie Ann Van

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 24/05/2024
Thank you so much for your fantastic review! We're delighted to know you had a great experience. Your support means the world to us, and we can't wait to welcome you back soon!

10/10 - Xuất sắc

Jascha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall an amazing stay. Would go again.
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager: K. Garvey trả lời vào 22/05/2024
Thank you so much for your kind words! We're thrilled to hear that you had an amazing stay and would consider returning. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Joya

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager: K. Garvey trả lời vào 10/05/2024
Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again. Thank you for choosing to stay with us.

8/10 - Tốt

Shawnequa Morton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
I went there to rest and relax and that I did. The food was ok and the wait times by the pool could be a little long but that’s no dealbreaker. The drinks aren’t strong but unlimited and the pool area was quite the party some days. The beach had a lot of seaweed but relaxing to chill out and drink. Some of the staff was amazing like Cole, Scott, Abena and Bethany to name a few. The room was modern but you can tell it was patch work. The atmosphere was a little run down but I still enjoyed myself. Grown ups and no children is definitely the way to go. Would I go back? Probably it had its ups. The reservation only Italian restaurant was ok no complaints. I just enjoyed being in the moment honestly. Spice up the property and this place could be a paradise for adults.
Lưu trú 4 đêm vào Tháng 5, 2024
Front Office Manager: K. Garvey trả lời vào 10/05/2024
Thank you for sharing your experience with us. We're glad to hear that you were able to find relaxation during your stay and enjoyed aspects of our resort, such as our pool area and beach atmosphere. We appreciate your feedback regarding the food quality, wait times, and the strength of our drinks. Your recognition of our staff members, including Cole, Scott, Abena, and Bethany, is truly appreciated, and we'll be sure to pass along your kind words to them.We take your comments about the room condition and overall atmosphere seriously and will use them to improve our facilities and enhance the guest experience. We're pleased to know that you found value in the reservation-only Italian restaurant.We're committed to continuously evolving and enhancing our property, and we hope to have the opportunity to welcome you back in the future to experience these improvements firsthand. Thank you again for your valuable feedback, and we look forward to the possibility of hosting you again.

10/10 - Xuất sắc

Natalie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
We had such a great time! Small resort with not many amenities and a little weathered on the outside, but the inside spaces were clean and newly renovated. The food was great, our drinks were always full and the staff was tremendous. You get to know the bar tenders and the other guests easily. It’s not fancy but it was more fun and quaint then other big all inclusives I have been to. We would absolutely go back!
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 08/05/2024
That's fantastic to hear! We're thrilled you had such an enjoyable time at Divi Carina Bay Resort. Our team works hard to create a warm and welcoming atmosphere, and it's wonderful to know you felt that during your stay. We take pride in our recently renovated interior spaces and are glad they contributed to your comfort. Your kind words about our staff and the camaraderie among guests mean a lot to us—it's what we strive for, creating a sense of community and connection. We appreciate your feedback about the exterior, and rest assured, we're continuously working on improvements to enhance every aspect of your experience. We can't wait to welcome you back for another memorable stay!

6/10 - Được

Jeffrey

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 5 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 04/05/2024
Thank you for leaving your review. We are saddened to hear that we did not meet your expectations. We hope can improve your experience with us on your next visit.

10/10 - Xuất sắc

Kajana

Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 22/05/2024
Thank you for the perfect rating! We're delighted to hear that you had such a wonderful experience at our resort. We hope to have the pleasure of welcoming you back for another fantastic stay soon!

6/10 - Được

John

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
The staff was incredible. They couldn’t have been nicer! The guest rooms had been recently updated and lots of the common areas as well. They were tastefully done. The food in the Italian restaurant onsite was excellent. However, the buffet food was not great. The buffet eating area was extremely hot. There were lots of leaks when it rained. The pool area was very small as well as the beach area. The nearby casino was hot, smelly and just not very clean.All in all I give it a 2.5-3 out of 5 rating.
Lưu trú 5 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 24/04/2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be incredibly accommodating and that you enjoyed the updated guest rooms and common areas. Your compliments on the tasteful renovations and the excellent food at our Italian restaurant are greatly appreciated.We apologize for the shortcomings you experienced during your stay. Please rest assured that we take your concerns seriously and will address them promptly. We'll investigate the issues with the buffet food quality, the temperature in the buffet eating area, and any leaks that occurred during rainy weather to ensure that they are resolved to improve the overall experience for our guests.Furthermore, we understand your disappointment with the size of our pool and beach areas. While we strive to offer enjoyable amenities, we recognize that there may be limitations, and we will consider your feedback as we plan for future improvements.Regarding the nearby casino, we regret that it did not meet your expectations. We will share your feedback with the management of the casino for their attention.Thank you again for taking the time to provide us with your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

10/10 - Xuất sắc

Chad

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Our group was looking for an all inclusive on the beach, where you didn’t need a passport, was easy to get to and was on the ocean. We were more than pleasantly surprised with this property! I read all the reviews before arriving and admittedly was a little nervous prior to our arrival. The absolute highlight of this property are the people that work here! Every single one of them was happy and engaging and did all they could to meet our needs! We were on a first name basis with most of them!! The food, the drinks the rooms - all exceeded our expectations! The rooms were clean and well appointed. The food was fantastic at the pool bar and restaurant and from what I was told the Italian restaurant was outstanding (I was sick and had to miss that meal ( only open a few days). The coffee shop was amazing! Bloody Mary’s and Mimosas as well as deli offerings. And the drinks were strong and plentiful with top shelf liquor and beer. This is a small adults only property, with one pool and gathering place (the pool and pool deck), you never had to fight for a chair around the pool -occasionally around the pool bar😂 The casino across the street was great we enjoyed the dealers and pit bosses, and by the 4th night they took all their money back-but were always welcoming and engaging! The one complaint we had was there was no air conditioning or air flow in the main restaurant. It was very hot and felt bad for the staff! The feel like temp was over 100 each day. We Will be back!
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager: K. Garvey trả lời vào 12/04/2024
Thank you for sharing your positive experience at Divi Carina Bay Resort! We're delighted that you had such a great time with us. Our team works hard to ensure every guest has a wonderful stay, and it's rewarding to hear that we succeeded with you. We look forward to hosting you again in the future.

8/10 - Tốt

Brian

Đi cùng bạn đồng hành
We had a great stay at the resort. Almost all of the staff were very friendly and attentive. The food was great! The breakfast buffet was great and the dinner buffet had a different theme daily. The poolside bar had great food and drinks, too. Our room was clean and was just off the beach with amazing views. The pool was clean, cool, and refreshing. Floaties were provided poolside. Would definitely recommend renting a vehicle to check out the sites and other beaches. A trip to Buck Island is a MUST! We thoroughly enjoyed our stay and would recommend the facility to anyone thinking about visiting St. Croix.
Lưu trú 7 đêm vào Tháng 3, 2024
Front Office Manager: K. Garvey trả lời vào 12/04/2024
We're absolutely thrilled to hear that you had such a fantastic time at Divi Carina Bay Resort! It's always wonderful to know that our guests enjoyed their experience to the fullest. We hope to welcome you back again soon for another memorable stay

8/10 - Tốt

lisa

Lưu trú 4 đêm vào Tháng 3, 2024
Front Office Manager: K. Garvey trả lời vào 03/04/2024
Thank you for taking the time to review. Hope to see you again soon.

10/10 - Xuất sắc

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service, staff, and food were excellent!! We'll definitely be back.
Lưu trú 4 đêm vào Tháng 3, 2024
Front Office Manager: K. Garvey trả lời vào 01/04/2024
Happy to hear you enjoyed your stay. We look forward to seeing you again

2/10 - Tồi

Katrina

Lưu trú 4 đêm vào Tháng 3, 2024
Front Office Manager: K. Garvey trả lời vào 01/04/2024
Would love to hear about your experience.

4/10 - Kém

Denise E

Đi theo nhóm, Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
So much could be done to make this a great resort. Start with having an actual restaurant with fresh food available in the evenings. The dinner buffets were horrific. Wouldn’t feed most options to my dog. Half the staff were professional, helpful and kind. The other half - rude, in no hurry to help and should just be fired immediately.
Lưu trú 4 đêm vào Tháng 2, 2024
Front Office Manager: K. Garvey trả lời vào 01/04/2024
Thank you for sharing your experience. Feedback will be shared with Management; we do hope to have a next opportunity to give you a different experience.

8/10 - Tốt

Judith

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you are looking for a large resort with impeccably kept grounds, this is not for you. I was taken back a bit at first with unusable stairways and broken steps. There were weeds outside the bottom floor rooms and the pathway lights were filled with spiderwebs. BUT….. the staff was amazing! Bethany, Kenzie, Scott, Elyssa and Alyssa and all the servers were amazing! The food was all in all pretty good. The variety was not as large as most resorts but you could definitely find something you like. The drinks were amazing and plentiful. I soon forgot about the broken stairs and cobwebs! Rooms are adequate, small bathrooms. The good news is, with beautiful weather you aren’t in the rooms much! In the 9 days we were there, a new manager came and the weeds were disappearing. He was super accommodating and checked on everyone. I’m sure my concerns are already being rectified. The people we met there were amazing! Scott and I feel we made some life long friends. The smaller resort made it more intimate and friendly. The weather was amazing, we will return!
Lưu trú 9 đêm vào Tháng 2, 2024
Front Office Manager: K. Garvey trả lời vào 01/04/2024
Thank you for taking the time to write this review. We are happy to hear that you enjoyed your stay.

8/10 - Tốt

Daniel, Akron

Thích: Nhân viên & dịch vụ
Y
Lưu trú 7 đêm vào Tháng 2, 2024
Front Office Manager: K. Garvey trả lời vào 28/02/2024
Thank you for staying with us.

10/10 - Xuất sắc

Garrett

Đi cùng bạn đồng hành
I can only assume the property and experience would have been excellent but unfortunately, after arriving in St. Thomas I was refused the right to board Cape Air to St. Croix bc I am paralyzed and in a wheelchair. This is a clear violation of the ADA as well as the Airline passenger's rights not to mention goes against Cape Air's policy of "not discriminating against anyone on the basis or race, gender, or medical conditions". I am now working with Expedia to obtain a refund for the resort as it was not my fault I could not check in but the fault of Cape Air.
Lưu trú 4 đêm vào Tháng 2, 2024
Front Office Manager: K. Garvey trả lời vào 28/02/2024
Thank you for taking the time to write this review. I would like to say on behalf of the staff at Divi Carina Bay resort we would like to apologize for the issues you have endured with Cape Air Airlines.

8/10 - Tốt

DORTHEA T

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 2, 2024
Front Office Manager: K. Garvey trả lời vào 28/02/2024
Thank you for staying with us and writing a review

10/10 - Xuất sắc

Kevin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My wife and I stayed a week and had the opportunity to get to all four corners of the island. It was worth getting a rental car. We feel fortunate to have "blindly" selected Divi Carina Bay for our stay. They boast the largest Casino on St. Croix and had several activities available daily. The food was good and had some variety. Drinks were generous. There was a little bit of seaweed on the beach but they made a point of cleaning it up daily. All in all a relaxing vacation. As for the rest of the Island: Christianstead has the best daily shopping. The Boardwalk is nice w/ a lot of history at the fort at the end. The purple Papaya is the biggest souvenir shop we found and plenty of waterfront drinks and dining. Fredrickstead is where the Cruise Ships come in. Second best shopping area. A little better when there's a ship at the pier. There's also another Fort in town. I'd recommend the Ruff Night Bar for a cold one. It's a hole in the wall that doubles as a dog rescue. The pier is only accessible to the public when the cruise ships are out, but there are a lot of tide pools nearby. Other P.o.I., Point Udal? the Eastern most point in the U.S. The Rain Forest was OK and the beer drinking pigs were fun, but the roads up there are pretty rough, and that's compared to pot holes every few hundred yards for the rest of the island. I'd pass on the Lighthouse in the Northwest corner, it's basically a one story warehouse, Gecko's, Deer, Pelicans, and ferret-like Mongoose a plenty. ENJOY
Lưu trú 7 đêm vào Tháng 2, 2024
Raul Urbina trả lời vào 22/02/2024
Thank you for your feedback.We appreciate your time sharing your experience at our hotel and St Croix with other travelers. I am so happy read all details about your trip that will help other guests visiting the hotel. You are correct, renting a car is a way to go. We look forward to serving you again during your next visit to St Croix.

10/10 - Xuất sắc

Quincy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was beautiful and looked just like the photos. Only reason not all five stars was a bad dinner experience one night but the GM was apologetic and took care of us promptly. Will e returning!
Lưu trú 5 đêm vào Tháng 2, 2024
Raul Urbina trả lời vào 22/02/2024
Thank you for your feedback.We appreciate your time sharing your experience at our hotel with other travelers. I am glad to hear that you enjoyed your time at the hotel, and we will work to improve the service at our restaurant.We look forward to serving you again during your next visit to St Croix.

10/10 - Xuất sắc

Esther

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone there is very friendly and helpful. Our room and the resort is very clean. There really isn't shopping at the resort but that's okay you can get a taxi, uber or rent a car . It's not far to shopping and it is a beautiful trip to the boardwalk. Food is very good and plentiful. It was a very memorable vacation. I loved the beautiful sunrise and sunset from my balcony. Watching the fire dancers ( although I wish it lasted longer ) and listening to the DJs was really nice. My only complaint would be I wished my trip lasted longer. What made my trip the best was the people working there , they are so friendly and helpful, they go out of their way to make sure you have a wonderful time.
Lưu trú 10 đêm vào Tháng 2, 2024
Raul Urbina trả lời vào 22/02/2024
Thank you for your feedback.We appreciate the time you invested sharing your experience at our hotel with other travelers. I am glad to hear that our team was friendly, helpful and you enjoyed the food and activities.Again, thank you for your comments and we look forward to serving you again during your next visit to St Croix.

8/10 - Tốt

Stormy Monik Marcelle, Roanoke

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 2, 2024
Raul Urbina trả lời vào 22/02/2024
Thank you for your feedback.We appreciate your time sharing your experience at our hotel with other travelers. and we look forward to serving you again during your next visit to St Croix.

8/10 - Tốt

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was friendly the drinks were good the food was the same as you had to eat at the bar everyday for lunch the Tuscany was great food but it isnt open enough should have it open everyday not just 3 days the dealers at the casinowere not friendly at all overall had a relaxed time
Lưu trú 4 đêm vào Tháng 2, 2024
Raul Urbina trả lời vào 22/02/2024
Thank you for your feedback.We appreciate your time sharing your experience at our hotel with other travelers. I am glad to hear that our team was friendly, and you enjoyed your food and drinks. We are currently working to update our menus and the options you have during the lunch time.We look forward to serving you again during your next visit to St Croix.

8/10 - Tốt

Beth

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was friendly and helpful. The food at the Bar & Grille was consistently fresh and delicious. The property is far from town and transportation can be an issue on St Croix so renting a car is a must if you plan to explore the island independently.
Lưu trú 5 đêm vào Tháng 1, 2024
Raul Urbina trả lời vào 22/02/2024
Dear Guest,Thank you for your feedback.We appreciate your time sharing your experience at our hotel with other travelers. I am glad to hear that our team was friendly and helpful, and you enjoy the food at our Oceans Bar and Grill. We look forward to serving you again during your next visit to St Croix.

4/10 - Kém

MARITZA, dover

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
nothing to do. none of activities to do in the hotel, very poor
Lưu trú 3 đêm vào Tháng 1, 2024
Raul Urbina trả lời vào 19/02/2024
Dear Guest,Thank you for your feedback.We really sorry to learn that you felt that our activities were limited. We will take a look into this to make sure we can improve the selection of activities we currently offer. Again, we appreciate your comments, and we hope to have another opportunity to serve you on your next visit to St Croix

10/10 - Xuất sắc

Shaderick

Lưu trú 3 đêm vào Tháng 1, 2024
Front Office Manager: K. Garvey trả lời vào 30/01/2024
Thank you for taking the time to write the review.We are elated to hear that you enjoyed your stay. We look forward to seeing you again..

10/10 - Xuất sắc

Joshua

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was amazing. They are what made the stay great.
Lưu trú 5 đêm vào Tháng 1, 2024
Raul Urbina - General Manager trả lời vào 25/01/2024
Dear Joshua,Thank you very much for sharing your feedback.I am very happy to learn that you enjoyed your stay and our made a difference.We hope to see you again on your next visit to St Croix.Raul UrbinaGeneral Manager

8/10 - Tốt

robert, Woodbridge

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 12, 2023
Raul Urbina - General Manager trả lời vào 25/01/2024
Dear Robert,Thank you for rating your recent stay at our hotel and we hope to get the opportunity to serve you again and we will strive to reach 5 stars on your next stay.Raul Urbina General Manager

10/10 - Xuất sắc

Velina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is awesome for a relaxing vacation. Taxis are at a hefty price, so I recommend renting a car from the get go. Otherwise the resort is gorgeous. The drinks most of the days were great and the food was decent. We are live in NY so we are used to a top notch food but this was good as well. Overall, the place seemed pretty affordable. Are tennis court, gym, kayak, billiards, and paddle board were great amenities as well!
Lưu trú 8 đêm vào Tháng 12, 2023
Raul Urbina - General Manager trả lời vào 25/01/2024
Dear Velina,Thank you very much for sharing your feedback.I am extremely happy to learn that your stay was relaxing and you enjoyed the food and drinks. I will pass your comments to our team. Also, I completely agreed about the option of renting a car if you are planning to enjoy St Croix's many touristic attractions during your stay. We work with a local transportation company to offer the best price for airport rides, but you will definitely save a lot of money driving a rental car during your stay.Again, we are grateful for the opportunity you gave us to serve you during your recent stay and we look forward to seeing you again on your next visit to St Croix.Raul UrbinaGeneral Manager

10/10 - Xuất sắc

Asheim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 26/01/2024
Dear Guest,Thank you for your feedback and rating. We truly appreciate your time sharing it with us and other travelers.Hotel Management.

10/10 - Xuất sắc

Marie, Taylors

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a wonderful time! Staff was great!
Lưu trú 7 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Siobhan N

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Delores, Philadelphia

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Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Don’t believe the reviews I almost canceled my trip my sister and mother Inlaw did not book because of the reviews the resort is beautiful yes it’s seaweed on the beach but they use a truck in the mornings to remove it you can go in the ocean a lil Rocky before you go further in …now for the staff Tiffany at the bar was awesome ELIN who worked the bar and the dining area looked like she was being punished working there face always balled up and if she had to speak she whispered as if she didn’t want to respond lady that made the omelettes Tuesday and Wednesday morning I was there same thing never good morning looked like her and ELIN was related and in punishment I tipped every time just to see if the mood would change nope…last two days I had a break out on my arms and legs very itchy and you DEFINITELY need a car it’s far from everything entertainment at night was cool we rented a car and was out and about go to Hamilton the food is amazing slow service but great food .my room was modern and clean I walked right out my sliding door to beach and bar pool jacuzzi room 108 is close to everything menu is the same everyday but it was good for breakfast and pool bar a few things to order but was good the Tuscany restaurant wasn’t all that too me service was slow there as well food was not good I had steak my husband had the pasta we took it out but never ate all of it .Front desk Ladie the young one was very friendly and nice older lady not so much don’t listen to the reviews
Lưu trú 6 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Daniel

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort was an amazing experience. We enjoyed every moment. The most amazing view you could hope for and we will definitely return in the future.
Lưu trú 7 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Matthew B

Lưu trú 3 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Christine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 10, 2023

6/10 - Được

VERONICA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The views are awesome! The renovated rooms are very nice. Staff are nice, very helpful. Restaurant choices are minimal. I would like more restaurants on or in walking distance. Beach is not clean, LOTS of seaweed. The grounds where the Villas are needs lots of work. Enjoyed foods at the Wave restaurant and the grill. Gym is nice. I like that it's All Adult which is why I chose this resort.
Lưu trú 4 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Justyna

Lưu trú 3 đêm vào Tháng 9, 2023

8/10 - Tốt

Kareem

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff from the General Manager, Front desk, housekeeping, waitstaff, and bartenders. Every room has a great view. My only complaint is the the main restaurant had limited hours and limited days open.
Lưu trú 5 đêm vào Tháng 8, 2023

8/10 - Tốt

George

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Likes....excellent staff, clean rooms with updated furniture, the bar was well stocked and bartenders were knowledgeable on mixing drinks. Not alot of choices for food, but the food was good. Dislikes......not alot of food choices, the grounds on the beachside were terrible....no landscaping at all. Sargassum and the smell (but not the resorts fault).
Lưu trú 7 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was frein
Lưu trú 7 đêm vào Tháng 8, 2023

4/10 - Kém

Anthony

Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 8, 2023

2/10 - Tồi

TRACY

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bad Experience!
This resort was not what I expected or what was mentioned during my booking. It was absolutely terrible... and the odor was unbearable!! I immediately became ill. All the seaweed on the beach pilled high as a 3ft wall was closed due to the horrific smell and erosion & pollution. I've never smelled or seen anything like this before, especially at a resort. I do not recommend this place for staying.
Lưu trú 3 đêm vào Tháng 8, 2023

4/10 - Kém

Brad

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Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We found out upon arrival that the beach is full of seaweed practically year round. Most of the staff was nice but some were very rude. Nothing to do in this area, you need a rental car to get to anything. It smells horrible because of all the seaweed on the beach. Food was not too good , and nothing to eat past 10pm. I would not recommend this resort.
Lưu trú 5 đêm vào Tháng 8, 2023

4/10 - Kém

John, Huntington Station

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Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The Good: Staff was friendly and helpful. Coastline had beautiful views. Our room was nicely updated. The Bad: Facility was not being maintained very well. Beach was littered with trash & seaweed. Didn’t see anyone clean around the pool area. Occasionally trash would blow into pool. Some pool jets and skimmers appeared to not be functioning so anything that blew into the pool stayed there. The main restaurant was only open 3 days a week (and only for dinner). In door dinning facilities had weak or non-functioning air conditioning. Food was mediocre. Breakfast was buffet style and trays were not refilled (but it did have omelettes to order). For the price we paid this should have been a 5 star experience.
Lưu trú 7 đêm vào Tháng 7, 2023

6/10 - Được

Anthony

Lưu trú 7 đêm vào Tháng 7, 2023

6/10 - Được

LeVar

I like the privacy I had. I did not like the housekeeping.
Lưu trú 4 đêm vào Tháng 7, 2023