Khách sạn gần Nhà thờ St. Bonaventure tại Mumbai

"Was denied access to the restaurant one night as they said it was buffet only and we wanted al a carte. No signs saying that it was buffet only. There was available tables but that was for buffet customers only. Were told we could still eat al a carte in our room. Another night served undercooked chicken and the executive chef came out to tell us that the chicken is normally pink! Well it wasn't the night before. Tried to get lunch by the pool as it was advertised on their hotel menu. Was told...

"Le personnel est peu aimable, le gardien de nuit ne veut pas intervenir lorsque d’autres occupants de l’hôtel font du bruit. Nous avons passés 3 nuits et 3 nuits avec du bruit à l’intérieur de l’hôtel ! Surtout ne prenez pas la chambre à côté de la réception car le veilleur de nuit écoute de la musique toute la nuit sur son téléphone portable !!! Pas de restaurant à proximité, pas de petit déjeuner à proximité… pas de papier toilette. Le seul point positif est qu’il y a une TV connectée ce qui...

"Very cheap and greedy people on reception and there was no cooperation at all"

"They are the cheaters, they took extra Rs.6000/- from me. Though I had booked the room for one day. I am going to send legal notice to Expedia & Svenska Hotel. I have video recordings along with proof of local police. Hotel management blaming Expedia for all troubles. They have traumatized both me & my wife. My blood pressure went high & they put me under depression & they collected extra Rs.6000/- My submission to you is either Expedia or Hotel Svensk had to refund my money & apology. Else...

"Customer service is very poor. once you put any order it will takes around 1 to 2 hours even sometimes they forgot your order even"

"My experience with the hotel I booked through Expedia was profoundly disappointing due to a range of issues that underscore a lack of professionalism. Upon entering my room, I was surprised to find myself sharing the space with another guest, separated only by a flimsy curtain, which significantly compromised my sense of privacy. Furthermore, the cleanliness of the room was subpar, presenting an unkempt environment that was unacceptable for any accommodation. In my attempt to access the...

"They changed our booking to another hotel at the last moment.We were helpless to make another booking of our own as we were boarding the flight when we received the message about change of hotel from Alfa suite staff.When we reached the hotel,we were shocked.It was a sort of lodge like set up.We had already paid Alfa suites the full payment in advance but on Vacating the room they asked us to pay the bill ,as they didn’t receive payment from Alfa suite.We showed them the payment details we made...

"Very bad experience room not clean "

"small rooms - lack of staff at midnight. lack of hygiene and basic amenities. "

"Hotel is dirty and dingy, and the smell of mold persists in the rooms"

"Room was ok, and, clean. Peeled off wallpaper all over the place. Staff was courteous."

"No TV, Reception day time. Isn't in reception Nobody to answer calls"