Search Hotels Near Church Street, Montego Bay

"Wonderful staff, location, food—everything! "

"Staff was great! Room nice and clean. Pillows very small. "

"Took off one star because I had to ask a couple of times to refill the body wash and shampoo and to clean my room and there was a female employee that was not welcoming so I avoided her when I needed anything and food could have been better. Besides that I loved my stay and alot of the employees that went out of their way to accommodate me in every way. Already planning on going back 😁"

"Fast and easy shuttle from the airport."

"Old condition, logical price, friendly staff, few services "

" Na"

"Outstanding hosts and beautiful accommodations. "

"The room was okay great customer service. I stayed there during Melissa. I when there on a Monday then everything went downhill cause of Melissa. The building suffered damages and needs to be repaired "

"I am writing to formally express my concern and disappointment regarding a recent reservation. Upon arrival, I discovered the property I booked was overbooked. I was then sent to a different property that was far below the standard of what I had originally paid for. Due to the unacceptable conditions, I chose to check out early and did not stay. Despite these circumstances — which were entirely out of my control — I have been informed that I am not eligible for a refund. This is unacceptable. I booked and paid for a specific property and standard of accommodation. The alternative offered did not meet those standards, and I should not be penalized for the property’s overbooking issue. I expect Hotels.com to honor its commitment to customer satisfaction and issue a full refund for this reservation. I would appreciate a prompt resolution to this matter. Thank you for your attention to this issue. I look forward to your timely response. "