4/10 - Kém
Michelle
Đi cùng gia đình và trẻ nhỏ
05/07/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are friendly and lobby and breakfast areas are clean and present really nice. The negatives far out weigh the positives. We have stayed here 4-5 times. This location has been slowly going downhill, this time was the worst. Our room smelled like stinky dog and old cigarette smoke as soon as you walked in the door. The bedroom smelled like dog feces and there were what clearly looked like feces stains on the carpet in the bedroom. We found dog bones in the bedroom. The air conditioning worked great to cool but was clearly putting too much moisture into the room as the furniture, sheets, carpet and towels all felt wet. Speaking of towels, the room is set up for 4-5 people and they only give you 2 towels and 2 cloths. When speaking to staff they advised that is how they are told to set up the rooms. We had to go down to ask for more towels immediately and every day of our 3 days there as well because they never came to clean or restock our room the entire time we were there. When we went down the second day we were advised they could only give max 3 towels from the front desk as this is management's rules. It would make sense if the rooms were stocked with the 2 towels that they say they put in the room but when there are no towels and 5 people, 3 is not enough. We had to also go down to stock our own toilet paper as well. Furniture needs a cleaning and beds are worn out. Overall this place is run down, dirty and not well run!! Sad to say that this will be our last stay.
Michelle
Lưu trú 3 đêm vào Tháng 7, 2025
