Khách sạn Citra

"Staff was good, breakfast was good, enjoyed the pool. Would recommend it and stay there again."

"Breakfast was ok, but Scrambled Eggs were cold."

"Telephone system didn't work so you could call the desk. They only put 2 towels in a room for a family of 4, then said they ran out of towels when asked for additional. The carpet in the rooms was aborably dirty. When we spilt a little water from our cooler, we used a towel to clean it up. It came up black (not gray). We made everyone wear shoes all the time after that. The place seemed freshly painted. Staff was nice & pleasant. Pool was cloudy. You couldn't see your feet in 3 feet of...

"The staff was very helpful and friendly. The room was better than I’d expected and very comfortable. Whenever I went out, I was so happy to come back and take shower in that huge bathroom then lay in that bed. And I was so happy to see I had a full kitchen in my room. So, whatever wasn’t at breakfast, I could easily make myself. The stuff was so patient when I had to replace my keys not once or twice, but three times. Not once with a complaint or show of annoyance, they were angels. Especially...

"Clean room, excellent staff"

"Room was clean, but hallway had an odor. Some upgrades were notably in place. 24-7 access to coffee and hot water is present. Breakfast was decent but no fruits. Overall a decent stay for the price. Parking lot was also spacious and well lit."

"The property and staff are nice. The elevator tends to smell of dog at times and the pool was infested with wasp when we tried to use it 😪"

"As stated bath water ran brown and light switch did not work behind bed."

"The place is spotless. Every employee we had contact with was cheerful and helpful. They have a very simple breakfast included but it was all delicious. Will definitely consider again."

"Check in was very efficient! Facilities were clean and breakfast items were delicious!! The pillows and mattress were uncomfortable. Pillows are too small and soft. Mattress feels worn. (Even with “Topper”) The TV volume would not go below “10” setting. Only option is to “Mute” sound. Room assigned was not same as one described in reservation made. It did not include a kitchen!"

"I checked into this hotel thinking it was the right location. Mind you, I did not book this location through Expedia, so I am not sure how I am even getting this review survey. The staff actually checked me in, but my reservation was for a different location. However, she did not tell me. Instead, she booked me at this location without telling me what happened, and I ended up incurring a one-night cancellation fee from the correct Comfort Suites down the street. Had I known I was just at...

"Pool was closed due to maintenance."

"Needs hot water. Nned a cyair in room!"

"When i got there the young man was nice. But no toilet paper in room. Room was never serviced in four days. And i had to ask for clean towels after three days and had to go back to office again to get clean towels. And the pool was green on the 4th of July and couldn't enjoy it with my daughter . Truthfully I'm not very happy."

"Room was nice. Breakfast was great, lots of choices! Staff was very helpful!"

"The hotel was okay overall and the room was clean. However, the bathroom was a bit disappointing. I couldn’t tell if the walls were dirty or if the sealant was peeling, but it didn’t look very clean. The breakfast was good, and the staff was friendly and welcoming."

"Toilet didn't work that well had to get my own towels breakfast was not all that great people who came in were load didn't like it when people had dog there and didn't clean the room every day pool was good"

"Nice bar and wellness center. Couldn't order room service for breakfast - no one answered the telephone."

"Fire alarm was pulled at 5am, room was not really clean but this was a last minute booking and was sufficient for the 5 hours of sleep we needed before driving home"

"It was ok 6 out out of ten"