Search Hotels Near City Of Sunland Sports Complex, El Paso

"Staff was great and the room was clean and quiet."

"Ok"

"Staff were fantastic. Room was cleanish. Carpets definitely need updating. Overall a great experience. "

"Nice clean friendly recommend!!"

"Upon arrival, the lobby itself was very nice and clean and the front desk staff was very friendly and informative. When we got to our room it was clean and easy to find in the villa. To my understanding, housekeeping is limited? However, we received NO housekeeping at all. We stayed for 3 nights and no one ever came and changed our bed sheets or gave us new towels. This was all we typically expect out of a hotel stay, the bare minimum. I had to call on the 2nd night and ask for towels and then I had to call on the 3rd night for someone to change our sheets. They brought sheets to our room, handed them to us, and then left so we had to change our own sheets. No one came to pickup the old sheets or towels so they sat in a pile on the floor until we left. We were told that the jacuzzi was heated all year round but it was freezing the day we went down by the pool. The photos of the pool area online are amazing but in person the pool deck is covered in bird poop and the chairs are filthy. They provide “pool towels” by the pool but they’re the size of hand towels. When we checked in we were told about breakfast hours. The next morning we went down to breakfast and learned that you have to pay for breakfast unless you had a voucher which was apparently not included in our booking. Overall it wasn’t a terrible stay but it was definitely missing the basic amenities you de expect at a hotel. We would’ve been better off at the holiday inn right next door."

"We did not have eniugh towels. There were two large stains in the room. There was no coffee maker in the room. "

"Great service ! Easy check in 🙂 very friendly service from Marleni Bonilla serving breakfast and Daniel front desk!!! Ingrid also made the hotel very welcoming!! "

"Inexpensive, but paid for it. There was no linen when I arrived at near midnight, including towels. The staff made the bed for me, and were apologetic, but none of the rooms were ready. "

"Great room, Office staff was great. Breakfast was good!"