Search Hotels Near CityStage Symphony Hall, Springfield

"Lever to close and open sink stopper was missing, so unable to clean and rinse contacts without putting toilet paper (no tissues in room) over drain in sink. Not the best move. Screws loose holding brackets for door locks."

"Front desk staff was very friendly and informative. Great location for the local colleges."

"The room was clean, breakfast was hot and it was easy to park. "

"The staff was friendly enough, but the pool is disgusting, common spaces not cleaned, and breakfast poor. The rooms are dated but decently clean. Overall the place is not well cared for and not worth the cost."

"The room was clean but could use some minor repairs. Parking was fine. Breakfast was better than many hotels. Staff was very helpful. "

"My room didn’t have any towels, and when I went to the front office, there was no one there for about 10 minutes. I had to wait, my towels were then given to me, but that was quite an inconvenience after a long day. Also, I questioned the cleanliness of my room because there was hair that wasn’t mine in quite a few places. "

"The hotel is very clean and well maintained. The room was well decorated with a large bathroom. The only negative was that some of the staff was unfriendly and unhelpful - a little unusual for a casino. "

"Staff was friendly room was clean and tub in bathroom was great"

"This was outrageously filthy, run down and they didn't even replenish clean towels or clean the room. This was an incredible ripoff paying over $250 a night."