Khách sạn Civil Lines , Prayagraj

"We had a great 3 night stay at Welcomhotel by ITC Prayagraj! The rooms were spacious and comfy. The food at restaurants onsite, including the brunch, was excellent. One thing they should improve on is the service at the restaurant - it was very slow. Probably they need more chefs. We will come back again and highly recommend this centrally-located hotel."

"Good staff and nice location "

"The staff were very friendly , helpful and cooperative . They helped us to navigate . The stay was perfect."

"Very good"

"The rooms could have been cleaners with better bed sheets. The toilets also were not clean, stains and dirt around the toilet seats. Staff were excellent "

"They don’t have a DND sign usage in the hotel and staff keep disturbing by pressing the bell all the times inspite of instructing the reception staff not to disturb "

"Apart from the price which in any case was unrealistically high during Kumbh Mela for all hotels in Prayagraj, zone connect at the Park is excellent. Special mention to front desk staff who are very helpful and friendly. Vijay Nehra gets a special mention for his helpful nature. Civil lines , shopping and markets are close y but doesn’t cause any disruption as the hotel is tucked away in a smaller street close to Civil Lines. Good hotel to stay"

"Bed is not comfortable"

"Average "

"First thing evening manager said we do not have reservation and later after we showed him reservation details he said we have reservation for one room and later said we have 2 room reservation but gave one room. Next day morning 8 AM he gave 2nd room and we checked out at 10 AM. Hotel charged us for 2 rooms and they provided only one room and no refund. Manager behavior was rude and do not have accountability. Manager said we can cancel the reservation for one room but we did not find option...

"La camera in dormitorio che costa 2000rupees, me lo hanno fatto pagare 5000 a notte solo perché avevo prenotato con un app al di fuori dall'India. Hotel situato in un luogo comodissimo e centrale peccato i prezzi, a causa del kumbh mela i prezzi stanno alle stelle e loro se ne approfittano di questa situazione. Comunque alla fine ho ricevuto il letto, e un bagno che alla fine va bene. Non posso pretendere di più. Solo alla fine quando stavo facendo il checkout e perché c'era il proprietario...