"This property has been slipping down over the years. Rooms are getting old and not kept up. Tiles in the bathroom chipped. Dirty tissues laying on the floor at the bed post. Dusted on the high spots. Met cleaning crew getting on the elevator as we got off. They left the cleanig cart in middle of the hallway. The cleaning cart had the rooms master key attached to a neck lanyard sitting on top in plain view. I could have taken it and entered every room. Serious safety issue. No streetlights in...
"Expedia pricing given was total cost. The hotel charged an additional $78 resort fee. Yes I was informed of the additional fee (hotel message) but thought I was covered under Expedia. The hotel is my go to place to stay in the Georgia/North Carolina mountains. Comfortable bed, great walk in shower, friendly professional service and convenient"
"Great location on the lake.
My husband and I kayacked, fished, brought our pup along. We enjoyed sitting on the porch overlooking the lake.
The owners were more than welcoming, anticipated our needs before we thought of them. "
"Brasstown has always been a favorite place for me to go to. The views and the amenities are wonderful. The food is excellent. I know it’s undergoing a renovation which is badly needed and that’s why my score is not a five star. It looks tired in a lot of the rooms, my sink was rusted. I think you also need a different brand of coffee in the rooms. Dark magic by Green Mountain is not always preferred but more of a medium roast."
"I will definitely come back this hotel the rooms are very nice soft bed and the staff were very nice and helpful the breakfast is very good hot eggs and sausage love this place"
"The room smelled old at first, other than that, its an older place but peaceful, no issues, safe, nect to the lake which was awesome. Staff were excellent- great hosts"
"Cathy was very friendly, welcoming and accommodating at the desk upon arrival. She definitely adds the small town, homey feel to the place. Due to them not having someone working in the lobby at all times, you are unable to get into the lobby without a code. We did not have that code sent automatically to us, and had to request it. Cathy was instrumental on her day off in trying to help us get the code, which we did finally receive but we had already left.
Prior to arrival I spoke with...
"Enjoyed our Stay. It was the first time we have been there in several years. The room upgrades are nice but there is still a ways to go.
Was not expecting to get a charge of $75.00 for daily resort fees. That was no where that i saw in my reservations and not sure what i got for these fees. Was definitely a shock and will prevent me from coming back."
"The room was very clean! Staff was very helpful, we checked in at 1:30am and he was so kind to me! But the most important of all the river was sooo clean!! 10/10"
"We were there for 1 night and our room had a strong smell of stale cigarettes which we requested a non smoking room. The breakfast was not that great either."