Khách sạn Clear Lake

"Refrigerator in room did not work. Elevator was not working"

"The staff were all very friendly. The room was comfortable and well maintained"

"Kitchen out of multiple items, including plates. Air conditioner issues. Front desk staff was friendly."

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"The hotel was very clean and spacious. The staff were friendly and helpful."

"Great place"

"The hotel was quiet and not much traffic around. The breakfast had several options to choose from, both hot and cold. Check in took a while because front desk personnel was new and learning the process. Understandable."

"clean room."

"Good location, clean, comfortable room and great staff."

"This comment may not be true about all the rooms. Our room was outside of the main building (lavender room). The room had an old stained carpet that was not vacuumed at all during the time we were there. We know this because there were several dried leaves on the carpet from the day we arrived to the day we left. If you stay at the hotel for longer than a day, they do not clean the room unless it’s requested. We did request and they made the bed and put fresh towels but did not vacuum the...

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"

"Wonderful staff, great room, a totally great place to stay."

"Breakfast was basic but good. Rooms clean and huge. Wish it had a hot tub but overall super great property. Close to lots of food as well. "

"Comfortable bed!"

"They are actively upgrading the hotel. Location is as close as you can be to the Capital area. Staff were all very nice and attentive."

"Nice hotel. Great service. Common areas are in good shape. No drinking water in the gym. Room was a bit dated, but very nice and functional. Breakfast buffet included. Fruit and meat options were good; breads were institutional and brought the experience down a bit."

"The room was clean and comfortable. The staff was good and the breakfast was great. The lady that did breakfast was very friendly and helpful. The hot tub and pool area was nice. We will be staying agian."

"We had no housekeeping for the last day of our stay which was last Sunday. We had to go downstairs to get our wine open and come back up no wine opener. We ran out of tissue what else? Oh our keys stopped working for two days. I had to get them recharged and we had expected to have breakfast you know complementary breakfast like the Hilton and other hotels I’m really shocked and amazed so my mother and I am at 80 six-year-old Mom and I who flew in from New York were not impressed. "