2/10 - Tồi
Ondra
Đi cùng gia đình
13/07/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The booking picture online/description and the actual property didn't match. It was suppose to be a king bed with an attached living room, making it the only reason we were willing to book the room in the first place. But it was a single room with a king bed. When I ask the front desk clerk, she already knew the room I was referring to and the posting, claiming that Expedia already knew that the room and pictures/description didn't match but kept the posting up without updating it. When we decided to go to the room, it smelled horrible, like something died a few rooms down and the smell wafted over. The bathroom was pretty bad too, there was a ring of mold in the toilet where the water line was. The front desk clerk was nice, when we told her about the issue, she offered to clean the bathroom and spray to mask the smell. While we ran a few errands, my wife looked up some of the reviews about the hotel and saw that there were frequent complaints of mold at that hotel. That was our final straw to just leave and book a nicer hotel down the street. Very disappointed in my stay and with the misleading room listing.
Ondra
Lưu trú 1 đêm vào Tháng 7, 2025