Khu BBQ/picnic

Nhận xét về Residence Inn by Marriott Cleveland Beachwood

3 out of 5
Residence Inn by Marriott Cleveland Beachwood
3628 Park East Dr, Beachwood, OH

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 325/602 nhận xét" "
Đánh giá 8 - Tốt. 180/602 nhận xét" "
Đánh giá 6 - Được. 47/602 nhận xét" "
Đánh giá 4 - Kém. 28/602 nhận xét" "
Đánh giá 2 - Tồi. 22/602 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Liad

Lưu trú 7 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

David

Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Emani

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great.
Lưu trú 1 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 09/05/2024
Emani, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

2/10 - Tồi

Dominique

Lưu trú 1 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 16/04/2024
Dominique, Thank you for your feedback about your recent stay with us but I have to ask what exactly was so bad that it warranted a score of 1 out of 5. We look to these reviews as feedback, and we can only fix and change what things are brought to our attention. Had we known something was not right we would have loved the opportunity to fix it while you were still in house to make your stay more comfortable with us. I truly hope you give us another chance in the future.

10/10 - Xuất sắc

Tina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I ended up here after my VRBO reservation turned out to be a scam listing and nothing was available for a family of 5. Although it was far smaller and had fewer beds and bathrooms than we were planning on, it turned out okay. I would definitely stay here again when we can book two rooms to have enough space for everyone. Staff was helpful and breakfast was delicious.
Lưu trú 4 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 16/04/2024
Tina, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Jorge

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nuestra estancia fue muy placentera. Estuvimos en total 18 días, tuvimos todo lo necesario. Altamente recomendable para largas estanciss
Lưu trú 4 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 07/04/2024
Jorge, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Randy

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was not a similar set up to what was described online. Quality wad only average for the price. Breakfast was not good or convenient.
Lưu trú 1 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 07/04/2024
Randy, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, clean rooms and good breakfast. The decor is a bit dated, and internet access was a challenge.
Lưu trú 1 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 07/04/2024
Peter, Thank you so much for your feedback about your recent stay with us. While we know we are due for a renovation and were supposed to get it in 2020 the pandemic had other plans for not just our hotel but many others as well. We are trying our best to keep up with all the maintenance as much as we can while we try and get back on track with the renovation. I thank you for the information you have provided us as we will use this as a training opportunity. I truly do hope we get to host you again on your next visit to the area.

8/10 - Tốt

Janiaja

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ
The hotel was nice but I feel as if it was poorly clean and I saw a bug that had me freaking out for about a hour or two near the bathroom but I didn’t see any more after that .
Lưu trú 1 đêm vào Tháng 4, 2024
Bekki Salamon - Maslar trả lời vào 07/04/2024
Janiaja,Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Jorge

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The facilities in the room where very appropriate. The room size was great. Excellent for long stays.
Lưu trú 13 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 07/04/2024
Jorge, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Shakir

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was nice
Lưu trú 1 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
Shakir, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

William

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were Highly impressed with this property and staff A for cleanliness and professionalism also,the breakfast was wonderful
Lưu trú 1 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
William, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Alessandra

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great experience!
Lưu trú 3 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
Alessandra, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

8/10 - Tốt

De'Vryon

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Staff was attentive. Room was smaller than I expected for a suite compared to other locations
Lưu trú 2 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
De'vryon,Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Ally

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the finest staff i have come across It snowed at night and my car was frosted in the morning. I asked devon(i think that was his name) a gentlemen who worked there if he had a scrapper. He replied yes and got one. Instead of givong it to me he cleaned and scraped the frost of my car himself. Simcerely thankful for an amazing stay! Will surely come back
Lưu trú 1 đêm vào Tháng 3, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
Ally, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. Our staff are all true assets to the team for sure, thank you for letting us know about how well they treated you. I truly hope we can host you again on your next travels to the area.

6/10 - Được

Jose Antonio, Laredo,

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Old, not well maintained, insects in bathroom
Lưu trú 4 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 05/03/2024
Jose Antonio, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Ayla

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff, great location convenience, property was very clean
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 27/02/2024
Ayla, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

jodie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Its great place
My boyfriend and i needed a little get a way. I choose to stay here. Im glad i did. It was great.
Lưu trú 2 đêm vào Tháng 2, 2024
GM trả lời vào 27/02/2024
JodieI am so happy you enjoyed your stay with us. Everyone needs alittle getaway and we are glad you chose our hotel. Hope to see you again.

6/10 - Được

Natalie

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 26/02/2024
Natalie, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Ronica

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The propwrty was the cleanest hotel ive ever stayed in.
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 23/02/2024
Ronica, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Vernon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Vernon,Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Bari

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay! We arrived over 2 hours before check in and planned on sitting in the lobby but the nice man at the front desk checked us in early!! Thank you 🙏. That was amazing… excellent customer service.
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Bari,Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Overall it was a good stay but bathrooms could have been a little cleaner
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Anonymous, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

6/10 - Được

Brandie

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, tiện nghi phòng
Hope this helps to get better.
Front desk guy was great! Asked for one thing and was denied due to several others asking (which has NOTHING to do with me or the money I paid to stay there.). Blood stain on the mattress (absolutely disgusting), hair on bed pad and in the shower. The only good thing was the room layout.
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Brandie, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Jasmine

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stay was great
Lưu trú 2 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Jasmine,Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Kuwanakia

Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Kuwanakia, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Milena

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
El servicio de limpieza es cada tres días y de muuuuuuuy mala calidad. Dejaron partes sucias
Lưu trú 6 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 20/02/2024
Milena, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 14/02/2024
Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Glenna

Lưu trú 2 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 01/04/2024
Glenna, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Kenneth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfast 😋
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon-Maslar trả lời vào 12/02/2024
KennethThank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

8/10 - Tốt

Jack

Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon-Maslar trả lời vào 12/02/2024
JackThank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

WKL

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We highly recommend
Lưu trú 5 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 05/02/2024
WKL, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Jahmel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very Relaxing
Excellent stay
Lưu trú 3 đêm vào Tháng 2, 2024
Bekki Salamon - Maslar trả lời vào 05/02/2024
Jahmel, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Robert

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Bekki Salamon trả lời vào 05/02/2024
Robert, Thank you for your feedback about your recent stay with us. While this is not the best review, we want to thank you and ask for your input on what you think we can do better? If we don't know what any of the issues were, we are not able to improve upon it for next time. Nonetheless, I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Rhonda L

Lưu trú 2 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 05/02/2024
Rhonda, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

John

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 02/02/2024
John, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Judith

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I would definitely stay here again. Made my trip easy and comfortable.
Lưu trú 3 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 31/01/2024
Judith, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

cindy

Đi cùng bạn đồng hành
Không thích: Sạch sẽ
Towels were stained and the blanket had other peoples hair on it. Room was a good size, shower had good water pressure
Lưu trú 3 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 31/01/2024
Cindy, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

tremaine

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
My stay was amazing. The staff was friendly and the room clean. I will visit again
Lưu trú 2 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 31/01/2024
Tremaine, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

Jennifer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 26/01/2024
Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Dajah

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 17/01/2024
Dajeh, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know your thoughts on our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

8/10 - Tốt

Bruce

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 17/01/2024
Bruce, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

10/10 - Xuất sắc

James

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 17/01/2024
James, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

4/10 - Kém

Jeffrey a

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When we showed up there were no towels or bathroom convivences After a call downstairs it was taken care of but seemed like the room was not prepared at all
Lưu trú 2 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 09/01/2024
Jeffrey,Thank you for your feedback about your recent stay with us. I am sorry you came into you room like this. I have followed up with my Housekeeping Department about this as this is not the norm for a guest to find a room like this. I truly hope you give us another chance in the future.

10/10 - Xuất sắc

Terry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
How close it was to everything that encountered my Cleveland experience. Nicely done Marriott!
Lưu trú 3 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 09/01/2024
Terry, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

8/10 - Tốt

Carolyn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 09/01/2024
Carolyn,Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. I am so glad you enjoyed your stay with us. I truly hope we can host you again on your next travels to the area.

6/10 - Được

Marquita

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Outdated
Lưu trú 1 đêm vào Tháng 12, 2023
Bekki Salamon - Maslar trả lời vào 09/01/2024
Marquita, Thank you for your feedback about your recent stay with us. While this is not the best review, we thank you for letting us know where we need to improve our service. I will be sharing this with my team to use this as a training and learning tool. I truly hope we can host you again on your next visit to the area.

10/10 - Xuất sắc

Jasmine

Lưu trú 1 đêm vào Tháng 1, 2024
Bekki Salamon - Maslar trả lời vào 09/01/2024
Jasmine, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area

10/10 - Xuất sắc

Valencia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Bekki Salamon - Maslar trả lời vào 09/01/2024
Valencia, Thank you so much for you feedback about your recent stay with us. We strive to make sure all our guests are comfortable and enjoy their stay with us. If there was anything we could have done to make your stay better, please let us know as we strive to make sure each guest walks away from the hotel having a great stay. I truly hope we can host you again on your next travels to the area.

2/10 - Tồi

Denisha

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Will not stay here again
Lưu trú 2 đêm vào Tháng 12, 2023
Bekki Salamon - Maslar trả lời vào 09/01/2024
Denisha, Thank you for your feedback about your recent stay with us but I have to ask what exactly was so bad that it warranted a score of 1 out of 5. We look to these reviews as feedback, and we can only fix and change what things are brought to our attention. Had we known something was not right we would have loved the opportunity to fix it while you were still in house to make your stay more comfortable with us. I truly hope you give us another chance in the future.