Find hotels in Coal Valley, IL from 1.390.004 ₫

"After driving 8 hours with two children (5 and 3), it was late, past bedtime and we were ready to crash. At check in we were told they were unable to make room keys, but someone would be able to let us into our room with a master key. We were told this has been an issue for multiple weeks. If we would have known this ahead of time, we would have booked a different hotel. On top of this, there were a lot of corners cut with cleaning. I'm not a super neat freak, but I was very unimpressed. Nothing was overtly very dirty, but there was crumbs and dirt in corners and hard to reach places, and that general unclean feeling in the room. The Hotel also seems like it has been renovated from a much older building, which is fine, but not what we wanted. We unfortunately did not use our better judgement and stayed one night. We were supposed to stay another night, but could not imagine staying any longer. When we tried to get a refund for our second night, we were denied. This hotel seems like its very nice and upgraded and for the price seems like it should be better than a motel, but definitely more motel than hotel. The hotel staff we did encounter were plenty pleasant and kind, but we could not get over no key cards and the cleanliness. "

"Great "

"My second time and now my last time to stay here 1. Rugs are very dirty slight smell 2. Not enough lite in rooms had to ask for toilet paper 3. Tv was not the best 4. Just bread n muffin with juice unexceptable could at least had bacon /sauages but just bread n juice I will never stay again "

"Staff was polite room was very clean my daughter and i had a great stay"

"First time and not the last time to stay here. We were in town for concert at River City Casino and wanted to stay the night. We are familiar with this area but never stayed here. Now, I'm not sure why we never did!! We will definitely consider staying again and would recommend to anyone who asked. "

"Wonderful location and the general staff were all friendly and helpful! We stayed on St. Patrick’s Day weekend; which is very busy in that area. The elevators did not work properly and would not stop on certain floors so the stairs had to be used for the floors it skipped. We enjoyed the stay, even visited the hotel bar but decided to skip the $18.00 breakfast buffet,"

"Good breakfast variety. Mattress not the greatest and remote for tv doesnt work for volume or on/off. "

" Good"

"Clea, comfortable stay!"