Khách sạn Coaldale

"We really enjoyed the outside tiki bar. Good service and food"

"Everything was exceptional. The only obvious issue is the amount of walkers in the area (which is not their fault but I would suggest maybe a gated parking lot at night.) As well the elevator was in kind of a rough state, shifting quite hard"

"The bath towels were the size dish towels. Was hard to towel off after shower. There were no towels at the pool. The pool with water slide was freezing cold. Maybe heater was broken? There was mold on bottom of our shower curtain in our bathroom, I found the beds pretty uncomfortable, like maybe I could feel the springs putting pressure on body parts.I don’t get much sleep. Found long black hairs in the bed and in bathroom. Not sure if it was from old guest or from room cleaning staff. The...

"The rooms were clean. The staff was there for check-in, then not to be seen with no staff at check-out time & no paperwork at all. The hot tub was broken. The promised hot breakfast was in the appliances cooked but cold even at 8:00 a.m."

"Great room"

"We loved the value for the price. Only thing we would’ve liked to see in addition is breakfast and a hot tub. Otherwise loved it!"

"supherb"

"Breakfast was excellent with good healthy choices. There was no shampoo so I interrupted my shower to go back to my bag and get my own. Bed was exceptionally comfortable and spotlessly clean and crisp. Admission clerk was excellent but morning staff were struggling. In fairness they were overworked. Great value for what I received."

"Friendly and very efficient staff and clean , quiet room"

"Sorry but a druggie was smokin up or whatever just outside my door (door went to outside) in the night....kind of disturbing."

"Nice hot tub, breakfast was standard. Beds slightly hard but not too bad. Overall good for an overnight stay"

"Staff is amazing from check in to check out. We’re from Montana USA but this hotel gave us 5star rating. If i’m still off tomorrow we could’ve stayed another night. This would be our number 1 hotel now in Lethbridge"

"This is the only hotel that I have stayed at in the last 10 years that took the time to call your room about 15 minutes after check in to see if everything was good and if you needed help with anything. As it was, the TV was being a bit difficult and went into a software update that we didn't know what to do with. A gentleman came up immediately and waited til it was all done and installed it for us. While waiting, he gave great tips for places to go, where they were and restaurants. Couldn't...

"Great property, great amenities"

"Air conditioning didn’t work, room was extremely hot"

"We did like the property and would probably try it again. This was our first time at any Sandman.The first room they gave us was very dirty food still on the couch lots of stains on the couch. The bed was dirty stained bedding sheets. The shower was dirty other people’s hair in the shower, but overall the whole building was actually dirty. They did provide us with an alternate room that was clean so maybe it’s just a management issue without proper staffing that’s why we will give them one more...

"The staff was very helpful. They were able to place us in a room that according to the hotel front desk person has never had an animal in that room. My husband has bad allergies to animals. The room was nice and clean. The breakfast area was clean and the food was good and organized. The employee at breakfast took care to assist people and keep all the food containers full and clean. We did not use the pool/hot tub but the pool looked very nice. Thank you."

"This was not a comfortable place to stay. It felt old and uncared for, and they only had a thin wool blanket on the bed, and three small pillows (1/2 size) for 2 people. Staff were friendly and customer service was good."

"Like the old saying goes, "you get what you paid for", and this was the case here. Pros: Room was clean, liked the addition of the small kitchenette area, liked the motel entrance rather than being up several floors in a hotel and fridge and freezer were larger than normal. Cons: beds were terribly uncomfortable, couldn't get air conditioning to work, crank window broken and not usable, only 1 pkg of coffee, kleenex box with perhaps 3 tissues in it, no vending, ATM or ice machine on site. ...

"Overall good experience. Think it would an even better experience in the summer "