Khách sạn có hồ bơi tại Coalville, từ 1.734.845 ₫

"Good hotel would stay again"

"The hotel in general was very good. Just personally, we had a few issues Our main issue is that the hotel. It's so big with long hallways and lots of steps, considering we have a child in a Pram and lots of luggage it was so exhausting to carry everything from the car park to walk across to the hotel. And then find your room. Its hell of a long walk with steps. When we arrived, they gave us a room on the top floor with loads of steps, and the windows barely opened. So we complained and changed...

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Nice one night stay"

"Overall an okay stay. Our room did not look like it had been fully cleaned when we arrived, there was a empty packet on the floor by the bed and the glass on the wardrobe was covered in finger marks. The room was also hotter inside than outside with no real way of opening window and a very small fan provided for us. I am glad they offered the fan but honestly it was the hottest room I have been in in years. The prices at the bar were appalling considering there was nowhere else to go for 10...

"Fantastic service and very helpful staff but if you want a good night's sleep make sure your room is away from the front of the hotel. Smokers and other guests meet outside from early morning and are not quiet."

"Good hotel, not exceptional. TV in the room worked, but kept pixelating and couldn’t watch. Rang for room service , no one answered, kept ringing off."

"Lights and extractor fan not working in the room. Reports of worms in the swimming pool by other guests. However, we didn’t see any worms and thought the pool and leisure facilities were fine. Moved to a different room due to lights and fan not working then ended up with bed bug bites from the mattress. (Confirmed by pharmacist) wrote a complaint to hotel about this but received no response. Would not be staying there again. Expedia tried to help with some form of refund but hotel didn’t reply...