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"Not great "

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"Parking was flexible. I have a high top vehicle so could not get into underground car park so was directed to park at rear of the hotel."

"My 96 year old mum uses a rollator and for long distances a wheelchair. There are a number of stairs to access the reception and restaurant and staff made sure there was a ramp and gave us stair free access to the restaurant via another function room. Reception also helped me to use the EV charges as you need to download an app to use them. The evening meal was superb and the after eight cocktail delicious. Hotel is in a beautiful location surrounded by an excellent golf course with a stunning view of Tewkesbury Abbey. Full marks to the staff and the chef. Will certainly stay again. "

"Lovely staff. Amazing grounds. Good and spa great too. Beds are sooo comfortable. "

"We had superior rooms on the second floor with wonderful views. They were clean and comfortable, though the room service was a little careless. The second floor is accessed via 2 long stair cases. Quite an effort for 2 old codgers with cases. Staff were helpful and polite. This is more like a large pub with rooms, though popular with the locals and always busy, probably due to reasonable prices. All in all ,a good experience. Love Ross."

"Lovely clean room, super happy with our stay"

"Clean but like some old buildings, plumbing is a challenge. A shower where it was impossible not to spill water on the floor! But the room was clean and comfortable."

"Parts of the hotel are tired and in need of an upgrade. The bed base in the room we stayed in needed to be discarded and replaced. It had started to collapse and won’t be long before it completely breaks (room 104). Excellent breakfast."