Khách sạn Cole City

"convenient location"

"Worn carpeting and unrepaired damage to doors and trim work. Tub faucet was pulled out from the tub surface. Rust stained tile under the vanity. Our room must be next in line for renovations. That’s the only answer. Our first floor room was steps from an unsecured exterior door. We found that upon departure. Complimentary breakfast waffle was good but fruit was not fresh. Apples were soft. Parking lot sign indicated basically to park at your own risk. Bright spot was the comfortable...

"Gas station had semi-trucks running the entire night and very loud. Also hear every door opening and closing. Not quit and very loud."

"Sheets and room were clean for the most part however the room I stayed in was not maintained. It was evident that the room has had a moisture problem for awhile. The drywall in the ceiling was discolored and cracking and there was mold growing on a chair."

"The location was fine. You have to pay $21 to park in the lot, so when the listing tells you parking is included, that’s not accurate. Also, if you are booking a “river view” room, make sure you are above the second floor or your view will be of the air conditioning units like mine was. It was a nice comfortable room, which was nice. The view and the parking are not great though."

"Great location near downtown hiking and ruby falls. They used non paraben, non synthetic shampoo and productswhich is so much healthier and better for environment. You could see mountains. Good breakfast that varied daily. Gym was nice."

"Moved from one room due to the Tv not working to another room that smelled like mold and the carpet was soaked. We had to lay towels down to walk. We didn’t ask to change again because it was so late and the children were ready for bed. Very nice staff, just not the greatest situation."

"Liked everything about this property , beds were very comfortable, big breakfast was very good . I give this place a high rating and would stay there again when traveling through this area . Conveniently located close to serval things to do ."

"It was a good hotel! We had a beautiful view of the mountains and a good parking lot."

"The rooms felt wet from humidity"

"The staff was super friendly and helpful. I asked for a room that faced Lookout Mountain. They gave me exactly what I asked for unfortunately, due to the humity the windows were fogged up quite a bit and it was hard to see out very well. That being said, due to the location, the parking lot has a great view of lookout mountain. It was funny how everyone just arrived and would stand out in the parking lot to enjoy the view. The hotel was quiet and clean and due to the location, it seemed...

"Overall the hotel was ok except on one side of the bed - the carpet was Luke folded over with the tacks sticking up. We had to make sure to stay away from the wall - maybe new / newer carpet that wasn’t trimmed down. We were on the 2nd floor."

"n/a"

"location"

"Clean hotel, nice staff"

"Hotel pictures show a newer hotel. This hotel is either a bad remodel or older. Our beds were not very comfortable and had a spring sound. The towel rack in the bathroom fell off the wall after we pulled towels off it. Room was mostly clean but elevators seemed very dirty. Pool was out of service. Breakfast was ok but limited. Not worth money they charge to stay. Front desk was not very friendly at night shift but day shift was friendly and attentive. Probably would not stay again for the price."