4/10 - Kém
Freddie
Đi cùng gia đình, Khách đi công tác
27/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
I really don't like leaving negative comments. But as many times as we have stayed at this Candlewood this visit was disappointing. May 24th when we checked in first thing I found a piece of jewelery laying in the middle of the floor in our room #104. I took it to the front desk. Then that evening when showering the shampoo, etc dispenser on the shower wall was broken. I reported it. Then that night we woke up cause the room was warm and uncomfortable and discovered all the power had been turned off by the hotel per the front desk lady. She did come to our room at 5:00am and reset the breaker. Her explanation was the hotel turned the power off on purpose because the hotel was full and they were saving energy! Sat after our appointment we returned to our room and when I sat down in the recliner I found popcorn pieces and a candy wrapper from a previous guest that had not been removed. Again, I don't like leaving negative responses but this visit was not a pleasant one as far as the cleanliness of our room and power being disrupted during the night.
Freddie
Lưu trú 2 đêm vào Tháng 5, 2024