6/10 - Được
Divine
Đi theo nhóm
23/02/2026
Thích: Sạch sẽ
This hotel looks much better in photos than it does in real life. There are no elevators, so be prepared to carry your luggage up a flight of stairs. During check-in, staff offered to help us bring our luggage upstairs. However, during check-out, we called the front desk for assistance bringing our luggage down and no one answered. We then asked a housekeeper if they could help find someone, and they replied, “We don’t typically help with luggage.” This was frustrating since we had received help during check-in, so that statement was clearly untrue.
The room did not include complimentary water. Water is a basic necessity, yet guests are told to purchase it from the vending machine or walk to the fitness center to use the water fountain, which is quite far from the rooms.
The indoor pool was nice and my friends enjoyed it. Everything else was just average—nothing stood out as above standard. The room did include a mini fridge and microwave, which was a plus. When we arrived, the heater was not working, but the front desk promptly sent maintenance to fix the issue, which we appreciated.
Overall, this was a subpar experience, and I’m glad our stay was only one night. I will not be booking this hotel again in the future.
Divine
Lưu trú 1 đêm vào Tháng 2, 2026
