"Room was clean and good size espically that we had an infant with us. Most staff were great and helpful.
The only issue was when I booked the room the images of the room had a balcony, but the room we got didn’t have a balcony. We had to upgrade our room to get a balcony."
"Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging "
"The location and historic charm are amazing! Having breakfast or dinner whilst right beside the ocean is a rare opportunity in the middle of a Capital city. The rooms are a little dated and hotel could do with a birthday. "
"The staff at this hotel are exceptional; I've never encountered such helpful service during my travels through over 30 countries. They go above and beyond to assist. When I booked a car and the driver was delayed, the staff quickly ordered another one through their phone and guided the driver exactly where to go. Despite being a little late for our intercity train, their support was outstanding—they even texted me to confirm I boarded the train. I didn’t miss it. That’s how caring they are. They are truly some of the best staff in the world.😍😍"
"I was given a lovely, friendly welcome. My room was super-clean and very comfortable. The egg hopper was THE BEST and is now my new breakfast favourite!"