"Overall, we had a very good experience at Dreams Playa Bonita and would give it 4.5 stars. The resort was clean and well maintained, and the staff was extremely friendly and helpful. The rooms were a little dated, but they were clean and maintained well. Housekeeping did a great job, especially considering the humidity, sand, and rainy weather.
Our son celebrated his birthday during our stay, and the staff made him feel special with a cake and, for a small fee, a Happy Birthday message written on the beach. The pools and grounds were clean, and despite our concerns about the tides, the beach was very usable. We also appreciated the pool table and other activities during rainy weather.
The food was good, and the breakfast and lunch buffets offered a nice variety of choices. Dinner options were more limited for families with children, and having a gluten-free family member narrowed them further. However, the resort deserves credit for recognizing dietary needs and clearly identifying and providing gluten-free options.
We really appreciated being allowed to register around noon and immediately enjoy the resort while waiting for our room. Our biggest criticism was the chaotic 3 PM key pickup, with multiple separate desks making a simple process confusing.
Overall, a clean, friendly, enjoyable resort and a great family vacation."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
