Khách sạn Colonial Heights

"The 1st room they gave us wasn’t clean . Had to get another room key then the fire alarm kept going off . Not updated but you get what you pay for"

"I travel alot and this hotel was such a welcome experience. I was greet so enthusiastic when I entered and I felt that the front desk really cared about my stay. The hotel lobby smelled wonderfully and was very clean. The room was comfortable and clean. The restaurant was wonderful. There is a diverse menu that actually had dishes with real vegetables, not juat burgers and pizza. The breakfast was also top notch. The sercers were personable and attentive. This is a hidden gem whether you have a...

"The only think I'd liked to have have was better breakfast."

"Rooms dirty, bathroom even worse needs major remodeling. Hallways smelled like smoke even though it says non-smoking property. Very disappointed, website pictures very deceiving looks nothing like the pictures in person."

"Did not have breakfast "

"I had to.transfer to another room also room q08 thst we moved to was not cleaned well we found an old rolled up pad under the bed my foot hit against it the floor was not really vacuumed hair was also found. I love the area though. I.enjoy other Candlewood properties near my.home. I made the reservation and I added my husband Edward Gray as a guest. However upon my arrival my name was no where on reservation I did call the hotel as well as clarity of my reservation. The staff at this hotel was...

"You have to pay for parking, was told it’d be only $5 and got charged $38.94 for not even 12 hours. They called the manager who did not answer so no one could refund me. Still haven’t. Breakfast is a small normal breakfast. No bacon, just eggs and sausage. Buttt the breakfast attendant was wonderfully helpful."

"I enjoyed my stay and will definitely come back. I was very pleased with the cleanliness of the room and amenities. The best part of my experience was engaging with staff. The professionalism exhibited by every staff member that I came in contact with, provided the utmost customer service support. I would like to acknowledge Ty, and her leadership skills. I witnessed a few unforseen situations that was out of her hands; for instance, the key cards were not working and she had two guests in line....

"Clean room nice staff "

"Issue with itinerary"

"Stayed here one night while traveling. We arrived late from a day of driving and we were tired. When we arrived we were told that the room we booked was not available ( I booked a room with 2 queen beds) but to be fair the front desk said they tried to call me to to let me know but the phone number was not correct. We were given a king room with a pull out bed. The front deskperson was very nice. The property was fine, could use a little updating and cleaning. When we arrived to our room,and...

"It was a 1 night stop over stay. The hotel was very convenient to 95, it was clean and the staff was friendly and helpful"

"Nice staff!"

" Hotel is very clean, staff was very polite, parking area was safe, and the breakfast was delicious "

"It’s the best restored hotel in the area very clean. Very nice outdoor patio. & bar"

"We loved the roominess of the place, it was very quiet, which was a plus. They had everything we needed for cooking. Was very excited, but found out this is the only one. So next time you're in the Fort Lee area, this is the place to stay."

"I got the room just because of the pool that was advertised as open after I paid n got there , the pool was not open or in working order"

"Parking lot cleand and room waa as well."

"Great stay"