Khách sạn Comstock Northwest

"I liked everything. Very clean, beds are great! I slept better than I do at home. Shower was real nice. The Continental breakfast was outstanding. Staff was very polite."

"Always enjoy staying here when visiting our WMU student. Cheaper than a five star and thus, not as up-to-date, but the pool is nice and the breakfast is convenient. Staff are always friendly."

"Good shake for the buck."

"Pros -Swimming pool and Jacuzzi were nice -Continental breakfast included -Free parking -Within walking distance to restaurants/welcome center/trail Cons -staff were rude to youth -lack of garbages in areas (piling up) -no elevator -bathroom was very small Notes Appearance Room was clean upon arrival and the hotel appeared to be clean. However it is very outdated throughout the entire building and the lighting is very dark. The reception area is enclosed with glass, claiming they just didn't...

"Clean room. Hot tub worked"

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"Room was clean. There’s a restaurant in the lobby and they don’t offer room service. Breakfast was so-so. On the weekend it’s buffet style and you have to pay for it. It’s the same ol stuff the other hotels have for free. All in all it was nice though and the kids had fun swimming."

"love staying here"

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"The staff was friendly and helpful. Pam(I believe was her name) was great at the front desk. The first room we checked into(219) was dirty. Very dusty, toilet was dirty, shower was filthy, and had hair in it. Pam apologized and offered to switch our room. Go up to check 2nd room(209) and it wasn’t much better, but we settled because we wanted to be in the same hotel as our other family. My sister checked in the day before(217) and had the same issues. As I realize things can get missed, by the...

"There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar."

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....

"The property was very new and very clean! Breakfast was quite good and offered a good variety."

"The room was nice and clean. Loved the set up. The refrigerator didn't work but everything else was good."

"Worst experience we had. Room was not ready on time staff was not helpful no front desk help at all."

"You have whatever you need for a short weekend trip. Staff is helpful"

"Our room was beautiful as was the entire hotel. Staff were friendly and helpful. We ate at Brick and Brine for our anniversary and they made it very special for us. Would definitely go back again."

"We needed a refrigerator and it didn’t have one"