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"The outside gate need a buzzer"

"Communication was good place was nice would definitely stay there again"

"The best thing about the Jamaica Pegasus was the accessibility conditions. Very easy to maneuver in if you use a mobility device. That's rare in."

"Love the Courtleigh. Will return again and again. I’ve stayed at other properties in Kingston and none leave me all around satisfied like the Courtleigh does. Staff 10/10, special s/o to Carlos, Clive and Stetson. Food 9/10. Property 9/10."

"Excellent food and the staff."

"Perfect location, wonderful staff"

"Property did not look like pictures and was not properly secured."

"What did you like or what was unique about the property? The property provided a place to stay, and the complimentary breakfast was a nice advertised benefit. What didn’t you like? The breakfast service took too long, which made it inconvenient. Also, although the property advertises free breakfast, the overall service could be improved. I was disappointed that an additional fee was charged for late checkout. Better service, more timely breakfast, and greater flexibility with checkout would...

"The room was very clean. The staff was pleasant and welcoming. The bar staff were open to suggestions and even made a drink that they never made before based on my request. Breakfast was diverse with Jamaican and international options."

"We were happy with the property itself but the staff and service were appalling at best. It was made clear to us that service would finish at 9pm however we waited in a near empty bar/restaurant for 40 minutes for a drink and over an hour for an appetiser. No one moved with any purpose and left us feeling highly frustrated."

"Room is clean, update, sir condition works perfect. Jamaican breakfast with plantain porridge. Continual breakfast is good."

"Great location and reasonable cost based on what is offered."

"What we liked was its accessibility to stores and restaurants and walking distance to US Embassy. What they lack is customer service, the room I booked was not what it was promised. A/C wasn’t working well, wifi connection was not stable. Would have been nice if we’ve been placed on a room where there’s no construction to disturb us in the morning. The breakfast was also late."

"The stay wasn’t what we booked , on the day we were told that we got an upgrade but it was a downgrade . The room given was nothing like what was advertised"

"Good value for money and clean room. Nice view from window. However there is not really a hotel atmosphere in terms of a front desk who you can talk to. If I had never been to Jamaica, I'd be quite lost as there isn't a map or any fliers about what is popular in the city. Thankfully I am a Jamaican citizen so I wasn't lost but might be confusing for first time travellers"