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"Clean room and facility in great location with nice penthouse restaurant and bar"

"There were issues with the shower. The property was not well maintained."

"Property isn’t even open yet. Still under construction. Expedia and Marriott confirmed my reservation and accepted payment. Unbelievable. "

"The place you're getting, you get what you paid for. The room is OKAY at best. The room itself wasn't the cleanest. There were hairs embedded in the comforter, which was gross. The panels of the base boards and grout on the floor was gross. The bed creaked when you got on it, like you were flattening an aluminum foil tin tray you're going to make the turkey dinner in. The freezer box was frozen over, and people had left food inside of it, so it was not actually checked. The microwave inside of...

"Both check in and check out were slow"

"Very dissatisfied with my stay . Cleaning lady never came for my 7 day stay. I had to take out own trash and sweep my own room. Also you cant sleep at night due to all the non - guest traffic. Had someone rev there engine loudly for 30 min intervals on and off for 4 hours finally blowing up his car right outside my room. Shower didn't drain from the start . Overall will not go back"

"My room was okay. Nothing special. No soap or shampoo. I didn’t like checking in on kiosk but understand in this day and age No real complaints but wouldn’t rebook here."

"The shower didn’t work and the fan in bathroom had fell out and ac didn’t cool !"

"I believe an invoice should be provided at hotel. They said need to contact 3 party which is you"

"The interiors have been updated recently. Our room was nice, but there was mildew on the grout next to the shower. I noticed a little mouse feces on the bedspread before we left. When we were there, the front breezeway was stripped down to steel beams, so it must have been next on the list for an upgrade. The breakfast was good, but would have liked some bacon as an option to sausage links."

"Overall, the site looked good and everything was in order. It was a nice visit."

"Friendly, clean and convenient."

"I called prior to booking to ask if there was room for a pick up and 40' trailer to park and was informed that there was. upon arrival, there was not enough room to easily pull in and park the truck and trailer. The room was dirty and this is not an area to want to book in if you have children with you. To top it off, the receiver hitch on the truck was missing."

"We had such a smooth and friendly check in. Each staff member was kind and helpful. We had a beautiful breakfast at the onsite restaurant and really enjoyed the coffee service in the morning. Thank you for a wonderful stay!"

"The breakfast was varied and good for a free breakfast. The room was small (typical) but the refrigerator was so small it was virtually useless. Everything else was adequate."

"I keep coming back to this Best Western when I'm in Spartanburg. From comfortable bed, well appointed Breakfast Bar to small outdoor pool and clean rooms. Always a great stay."

"The price and how clean the place was."