Hi Bobby, very sorry to hear your stay with us was the greatest.The pool had just been drained and refilled and was getting back up to its normal temperature so maybe it was not quite there when you used it. We are currently looking into the murky water issue as it should not have been having just refilled it. Very sorry for the confusion on paying cash when checking out again this something I will be looking into.Your next stay with us will certainly be better Bobby and I will make sure of that. A free upgrade will be given to you and a 25.00 restaurant gift certificate will be here for you to use at the new 27Th South Restaurant.RegardsSteve.

Thank you Daniel for taking the time to complete the review for us, we hope to see you again sometime soon.RegardsSteve.

Very sorry to hear your stay did not meet your expectations Keri. I have mentioned the Kurig issue to the house keeping manager. If you decide to stay with us at any time in the near future please reach out to me and will make sure that you are upgraded to one of our suites for one night.RegardsSteveFront office Manager.

This was a duplicate review. Have responded.

Thank you Nancy for taking the time to complete the review. Breakfast will be back to our normal standard around the first week in June.Hope you come back to experience the new restaurant.RegardsSteve.

Thank you Sherry-Lynn for responding to your stay with us at the Best Western Bridgewater, not much longer before we have the new restaurant open and we are serving up a great breakfast for you!!Looking forward to your next stay with us Sherry-Lynn.RegardsSteve.

Hi Jennifer,Sorry to read that the nail guns were running at 7am this was mentioned to the head of the construction team, also house keeping were informed of what took place regarding the room cleaning.Again very sorry we did not meet your expectations and we are hoping you would stay with us again so we get the chance to give you a better experience with us.RegardsSteve.

Thank you for taking the time to fill out the review for us we appreciate that.Hopefully see you again sometime in the future when our renovations are all complete.Regard Steve.

Thank you David for taking the time to complete the review for us, we really do appreciate it.Very happy to read you a good stay with us.RegardsSteve.Front Office Manager.

Thank you Suzanne for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.

Thank you John for taking the time to complete the review for us, we do appreciate that.We do have a good team here and compliments are always pleasing to read.Hopefully we will see you again sometime in the future.RegardsSteve.

Thank you for taking the time to complete the review for us Lynette. We do appreciate you doing that.Great to hear your stay was a lovely one and we look forward to seeing you again sometime in the future.RegardsSteve.

Thank you Ezra for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.Great to see you had a good stay with us.RegardsSteve.

Thank you Marlene for taking the time to fill out the review for us. We had to limit the breakfast due to regulations placed upon us. Thank you for being understanding with this situation Marlene.Once it is all completed we will all be able to enjoy the new facilities.regards Steve.

Thank you Richard for taking the time to complete the review for us, we do appreciate that.We hope to see you again sometime in the future.regardsSteve.

Thank you for your review we hope to see you again soon.

Thank you for your review on your stay at our property.Very pleased to hear you had a relaxing stay!

Very pleased to hear you had a nice stay with us.Hopefully we will see you again sometime in the future.

Thank you for your review on your stay with us, the handicap parking is unfortunately located by the construction and not easily accessible. Hopefully on your next visit all construction will be complete.

Thank you Molly for taking the time to complete the review for us, we do appreciate that.Hopefully we will see you again sometime in the future.RegardsSteve.

Thank you Pamela for your wonderful review - we hope to see you again

Thank you for your review on your stay with us.Microwaves are normally available upon request if supplies allow.Good to see that you would recommend us to others.

Thank you for your review on your stay with us.Great to see that you were happy and had no concerns.

Thank Ying for taking the time to fill out the review and giving us a great score, we try very hard to make our guests stay a good one.

Thank you very much, your great review is very much appreciated!

Thank you, we are very happy you enjoyed our hospitality!

Thank you for the great review, David. We do apologize for the inconvenience of the power outage during your stay but we hope to see you again soon!

Thank you very much for taking the time to submit your review and we are happy you enjoyed your stay.

Thank you for staying with us and we are happy you enjoyed the pool!

We hope you enjoyed your stay and hope to see you again soon!

We are happy you enjoyed your stay and hope to see you again soon!

Thank you Bee for your feedback - I am sorry that you did not enjoy your room. All of our standard king rooms are also accessible with the walk in shower. I do believe that this is noted in the room description but my apologies if this was not clear at the time of booking. We do offer other King room types if that is of interest - we have a King business room as well as a King suite. I hope that this helps in your next booking decision and that we will see you again.

Thank you for your review hope to see you again soon.

Sorry to see you did not enjoy your stay with us..If you have something specific that your were concerned about please let us know.

Thank you very much for your great comments, we appreciate that you stayed with us!

Thank you for taking the time to fill out the review and we appreciate your understanding that the rebuild of the restaurant and extension of the hotel cause noise, we are looking forward to our improved property.

We are happy you enjoyed our hospitality and hope to see you again soon.

Thank you for choosing our hotel for your stay in Bridgewater!

Thank you for staying with us and hopefully we can do better on a future visit.

Thank you for staying with us, we hope to see you again soon.

Thank you so much for your great review!

Thanks for taking the time to fill out the review, we hope to see you again soon.

HI David - I am so sorry to hear about the issue with the dog. I did verify that you were not charged for the upgrade and if I can ever be of assistance in the future please do not hesitate to contact me directly.Joanne CooperGeneral Manager

We are happy you enjoyed our hospitality, thanks for filling out the review.

Thank you for taking the time to fill out the review and we are happy that you had a good guest experience. Please come visit again soon!

We apologize that your stay did not meet your expectations, hopefully we can do better next time.

Thank you for choosing our hotel for your stay and we are happy that our breakfast staff helped your day to get off to a good start!

We appreciate your great review and are happy you enjoyed our restaurant. Please come again soon!

We are happy you enjoyed your time here and hope to see you again soon!