2/10 - Tồi
Rebecca
Đi cùng gia đình
05/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Do NOT stay here. This place is disgusting and smells like a dirty locker room, cigarette smoke, and wet dogs. The carpets are sticky and stained with who knows what. The bathroom had what looked like a blood stain on the wall. The beds were musty, gritty, and damp. There was dog hair inside the drawers of the furniture. The room was very clearly previously a smoking room from the smell. At first we thought we could deal with it, but the longer we spent in the room the worse the smell got and it started making me feel sick. We could only bear it for about an hour. I finally just booked another place down the road and told the front desk that we need to leave because the room was so bad. He didn’t seem surprised and said he would process a full refund but they still haven’t even started the refund according to Expedia support. Luckily I have video of the desk guy saying he will process a refund, and if it doesn’t get done soon I’ll be contacting OYO corporate to file a formal complaint about this franchisee. This place was a nightmare and was way too expensive for what it is. I would never stay here ever again and highly encourage everyone to stay away.
Rebecca
Lưu trú 2 đêm vào Tháng 5, 2024
