"I liked the setting. The grounds were beautiful. Our room was on the 6th floor. It was always too hot. No air conditioning, and we were only able to open the window a tiny crack. They had no bellhop to help with bags up the stairs at the front door. Upon checking out of the hotel we had to argue with the receptionist to get help with our luggage. We were not told about a way to address the bad tasting water coming out of our tap until I took a container down to the bar to get water there. It turns out they have water refill stations on each floor. The food served to us at breakfast was only average quality. This is not the 5 star hotel that they lead you to believe it is. It is not worth the prices you pay to stay here. They are doing well serving tour groups on large busses for an overnight stay. I was greatly disappointed in all respects."