"They charged me £35, but when I arrived at the hotel, it was completely closed. The gates were shut, all the doors were locked, and there was no sign of life — no staff, no guests, nothing. I tried to contact the hotel directly but received no helpful response. I then reached out to Expedia customer service, but they refused to issue a refund. It was clearly a scam — no one was there, and it appears they’re just taking money from people. This is unacceptable and very poor service. I strongly advise others not to trust them."
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