Khách sạn Cross Plains

"With no trouble at all, we changed rooms from the first floor right next to the noisy front desk to the quieter fourth floor. Breakfast was good. Workout room nice and pool very nice. Wish the whirlpool had been working. Will stay there again."

"Checking in after 9 p.m., I waited at the front desk ringing a bell for more than 10 minutes before receiving any help. Check-in was totally perfunctory. Once in my spacious king room, the property seemed very quiet with a comfortable bed and quality sheets. The room seemed relatively clean, though in need of some maintenance (e.g., wall damage, caulk shrinkage around tub). Breakfast was fairly standard for a hotel of this type (e.g., two hot items, three cold cereals, pastries, fruit, juice,...

"I love the location as it is on the outskirts of Madison in Middleton and it is a relatively short drive to downtown Madison. It is also nice to be able to head out of town quickly towards Spring Green where American Players Theater is located and we had tickets for two performances of Witch. There are plenty of restaurants, coffee shops, gas stations, and grocery stores located nearby (e.g., Whole Foods and Willy's Co-Op). The staff was extremely helpful and kind, however, when we checked in...

"Beds were comfortable. Pool was very nice. Breakfast buffet was decent. All in all good value in a clean comfortable hotel."

"Very nice hotel with pleasant staff. Room was clean and ready! Thankful for coffee and water in room when I arrived. Was a little surprised by $10 parking fee since the hotel was in the suburbs and parking lot ample. Very nice stay"

"You can tell the staff takes pride in their work and enjoys making the customer experience top tier. The property was clean, the breakfast was delicious with lots of options, there was a BATHTUB in the hotel room (I love a good tub soak and seems most hotels don't have tubs anymore), and we had a lovely stay. The only thing that was a bit of a bummer was free wi-fi was only available for rewards members. Overall, the price point was perfect and delivered beyond expectations. I'll be staying at...

"My first night there I was awakened by the fire alarm and we were outside in 48 degree weather for nearly 40 minutes with no staff member keeping us informed Nothing was said the next morning unless you found an employee at the front desk to help. The alarm went off again briefly on another night there but we didn't have to head outdoors. I think they should have made an effort to talk to us and should make some kind of reimbursement for the anxiety (and standing out in the cold) we...