Khách sạn Crossroad Park , Portage

"Property needs repairs and replacement of room furniture!"

"I love everything about this hotel rooms beds pool hot tub very nice"

"Everything was good"

"Seemless experience"

"Well the overwhelming smell of weed for our stay was not our biggest concern. It could have been either the fact that no one made sure the door on the end stayed locked and shut all the way or that I requested a room for 3 was given a king size bed and told a cot wouldn’t fit in the room. We had police one evening and 2 woman soliciting for drugs and sex. Mind you we were 3 women in town for a funeral. My 91 year old grandmother thought I was having money trouble and afraid something was gonna...

"Expedia is the problem!!! Terrible customer service making a single Dad pay for nights they didn't stay, when the hotel staff said is was fine to check out early without penalty. My card was charged for 2 nights thru Expedia and I paid separately for Thursday night as our baseball tournament started earlier than anticipated and ended earlier than anticipated too. $250 for one night at this hotel is gauging. This is a $120 a night hotel maximum."

"I will never stay there again Ice machine didn’t work. After asking about it I was told “sorry it was frozen up” that I could go to the third floor for ice. Not acceptable The whole front of the air conditioner was detached and laying on the floor on the other side of the bed. The coffee maker was missing the tray to put the coffee in so it didn’t work. There were rolliepollie bugs in the bathroom and on the floor. There was missing grout on the bathroom floor and the whole place smelled....

"It was clean for the most part but don’t look to close cause it definitely needs a deep clean. But then to start it was a busy weekend but I don’t care you know ahead if you are fully booked. They had NO towels and gave us hands towels to use for showers, no pool towels, ran out of TP, and part of the weekend NO breakfast cause they ran out of supplies! We are paying for the amenities so I expect to have them. Go drive to Walmart or call a sister hotel to get more supplies . I’m not usually hard...

"The staff were very helpful and happy. Upon arrival, the individual at check in gave all the helpful information about the building. Very family friendly and a great price."

"There were a ton of homeless people outside the building, but the security measures were very strong and the facilities were extremely clean and safe. The parking was additional which was frustrating. Otherwise the staff and amenities were stellar."

"Always enjoy staying here when visiting our WMU student. Cheaper than a five star and thus, not as up-to-date, but the pool is nice and the breakfast is convenient. Staff are always friendly."

"Hotel was clean enough. But not CLEAN. The dust was noticeable on fixtures in the hallway, elevator was dirty. Pool tiles were missing and had a film on them. Bathroom sink was clean but shower had mold. Bed was super comfy. Pillows were great. Breakfast was good. I would stay again if passing through, but wouldn't go out of my way to stay there."

"Clean room. Hot tub worked"

"You have whatever you need for a short weekend trip. Staff is helpful"

"I didn’t like the bathroom it was way to small and you could hear everything next door"

"The staff was friendly and helpful. Pam(I believe was her name) was great at the front desk. The first room we checked into(219) was dirty. Very dusty, toilet was dirty, shower was filthy, and had hair in it. Pam apologized and offered to switch our room. Go up to check 2nd room(209) and it wasn’t much better, but we settled because we wanted to be in the same hotel as our other family. My sister checked in the day before(217) and had the same issues. As I realize things can get missed, by the...

"We showed up for our check in only to find that they had given our room to someone else and were sold out for the night. No refund issued. "

"love staying here"

"Lights over sink didn’t work. Toilet very hard to flush. Corners were filthy. Electrical outlet pulled out of socket with power strip plugged in with TV, microwave and refrigerator plugged into it. Entering the room light switch didn’t work so had to plug the light into the fixture. Dirty towels were left on floor two days in a row. Had to go ask for clean ones. Advertising free breakfast but none was ever served. Faucet was dirty over the sink. A table lamp was provided for the sink area. We...