Khách sạn gần Chuỗi Âm nhạc Crossroads tại North Andover

"Don or Dan the front desk person he was the sweetest person. Very helpful, I have no words to describe him. He was great. He made my experience worth going back."

"Excellent breakfast"

"Really nice, big room. A large bathroom. And really kind and helpful staff. Breakfast was ordinary for this type of hotel. Big parking lot."

"As usual customer service was exceptional. They were very accommodating to our requests. At check-in and check-out Nancy was efficient and very friendly. Wide variety of options for breakfast which is much appreciated. Pool and gym were nice touches. Thanks for another nice visit to everyone at this Sonesta location."

"Clean room and location was great"

"Entrance was nice. Good location. Otherwise the hotel smelled like cigarettes and weed. Trash bags and linens left in the hallway everyday. Room reaked of cigarettes. . Hallway was not air conditioned and always smelled of weed. Suppose to be a smoke free hotel. Pool had green water and was closed. Many people left because of it. Should have been told about the pool. Asked staff about the smoke and they said we are trying. Didn’t even offer a discount. Will not be back."

"Great landscaping and the breakfast in the morning is nice!"

"Super hotel"

"The microwave in the room had an inside that was peeling off and dangling. It had clearly not been checked in a very long time. The bathtub backed up when I used the shower and was up to my ankles. There were no tissues in the tissue box or body wash, or conditioner in the shower. When we walked into the room it smelled like someone had been smoking. We arrived after 6pm and there was still no room ready and when we inquired they said they were "short staffed", however no one called me to tell...

"staff very friendly and helpful. bathroom could use more grab bars. Be careful with the parking lot maintenance, some tar got stuck to our tires. Beautiful surroundings."

"Very disappointing and absolutely not deserving of a four-star rating. The entrance and lobby give the impression of a fancy hotel, but the room was outdated, with old furniture, low-quality bedding, and cheap-looking accessories. We stayed for four nights. On the second night, we found a cockroach on the bed. I reported it to the front desk, but the only response was, “Thanks for letting us know.” The following day, we found two more cockroaches in the bathroom coming from underneath the...