Khách sạn Crystal Bay

"I accidentally made a reservation at this hotel and the quickly canceled. I got the day wrong. I apologized when trying to get a hold of the hotel, left numerous messages but no one acknowledged or called me back. I was charged."

"It’s alright"

"Staff was friendly property was clean"

"I booked a Studio 1 King Bed. I was put in a 2 Queen Bed with Kitchenette. Bathroom is set up inefficiently. Towel storage is several steps from the shower. The toilet paper holder was lose and drooping. It felt cheaply furnished. Sofa was not comfortable."

"We LOVE Lisa. She always makes sure we are so well taken care of when we stay here. The breakfast is also wonderful and that combined with the heated indoor pool are why my family loves this location more than staying at one of the hotels attached to a casino."

"Great "

"Clean room, nice staff, easy parking"

"AC did not function well enough to keep room cool enough to get a decent night of sleep...half my family couldn't sleep well because of it. Also only 1 person at check-in behind the desk on a Saturday night led to 20+ minute check-in."

"Breakfast was great also."

"Extremely well located. The breakfast was nice; the staff was great. Extremely clean. The hallways could be better lit (I bumped into a door jam I couldn’t see) and a cabinet door in the room that needed a new latch (little things). The beds could have been more comfortable, but for the price…"

"Excellent location right in the middle of shops and food/restaurants but still very quiet. The rooms are brand new and well taken care of love the set up. I travel a lot and stay in Marriott normally but stayed at Hyatt place this time because I think the prices are getting better and more affordable. As I travel, I’m going to continue to look for these in the areas that I’m in."

"The office was hard to find at 10:30 at night, but once we found it, we were good. Breakfast was good for a make shift Breakfast area...they are remodeling the first building and had to move office and Breakfast.....the staff was very helpful when we needed somethings. We stayed 3 days and it was a good stay!"

"This hotel is beautiful and we look forward to staying again."

"The motel was just right for location, price and features"

"The staff was so friendly and the rooms were really close walking distance from everything we barely moved our car during our stay! The rooms could be slightly cleaner but they were very comfortable and the no A/C was no problem for us. I would definitely stay here again!"

"Beautiful hotel with modern, luxurious decor."

"Just the pool part"

"This hotel is a mess. I do not know how expedia is even hosting this place. We rented 4 rooms, out of which one room power was totally out. The only staff working at that time couldn’t help us at all. We had to reshuffle with the remaining 3 rooms. All the other rooms had there AC not working. In fact the staff said all the room was having AC issue. There was a free breakfast but the refill was slow and the menu is poor. Overall this place is probably the worst experience I have ever had."

"New build property that is super clean. Staff is polite and helpful. Pool is indoors and gym well appointed with good equipment. Rooms are spacious and amazing amenities. Excellent, excellent place to stay!"