Khách sạn Crystal Shores , Phoenix

"Staff was friendly at check in, room was clean, comfortable and accommodating to dogs. The room had very low stock of toilet paper and Kleenex both ran out in just a few hours. Front door frame of building is unsecured and not properly installed to allow the framing to almost fall out. Other than that it was great! If you’re staying for any length of time you’ll need to bring pots/pans, dishes and utensils. "

"Yes"

"The shampoo, conditioner, and body lotion were useless. They were in little very stiff bottles that required both hands to get any out of the bottles. In order to use the body lotion I flattened the bottle with both hands to dispense the bit of lotion onto a tissue. I realize this is not the fault of the staff, but whomever is in charge of choosing what to order for use of guests. The water pressure in my sink was a trickle when I tried to get hot water. Luckily I was able to get hot water in...

"I am traveling for work and this has the comforts of home. It is clean and well kept. This is my 3rd week here as I go home on the weekends and I have really enjoyed my time here. "

"Breakfast was good. Parking was hard to find spots when they share with a bar next door. Parking was safe with cameras. I had to recharge my hotel key everyday to get into my room for the whole stay. Was hard to get into the room with the door key locks."

"Staff was great"

"Clean when check in , except the roll paper toilet we found used, supposed be brand new "

"Did not eat breakfast "

"The room was good however I had requested a wake-up call (as a backup) for an early flight out and the call was not made. When I checked out apparently the concierge was sleeping. Don’t let that stop you from staying though, it was good."

"The room was absolutely beautiful and so was the property. It was truly a wonderful experience!!!"

"Everything was well done."

"Excellent stay. Will be a first choice in the future."

"Nice, but very small room. Staff and breakfast were great."

"Would stay again!"

"The front desk staff were all very pleasant and extremely helpful. I was impressed by the breakfast selection and quality. However, I found our room was not up to my family's standards. The bed was way too firm and the pull out sofa sleeper was not comfortable either. There was trash left on the floor in the bathroom and it's looks like at least a weeks worth of dust all throughout bathroom and the room. I wish I could leave a better review because of the welcoming staff I mentioned before, but...

"Always nice"

"Staff was eager to help and deliver needed items to the room. The main pool was being drained and closed, but the other pool was open and had a wait staff. But as a relaxing pool "

"Room was the best of any hotels we stayed in during our trip to AZ. (Clean, smelled fresh, curtains closed well, AC worked well). Breakfast was almost $12 and was minimal for that amount of money. I have to eat gluten-free, so they only charged me for a couple hardboiled eggs and a yogurt which was appreciated. Hotel is in a good location to access Scottsdale Old Town, the airport, and the Phoenix botanical garden all being an easy 20-30 minute drive depending upon traffic. The hotel has a...

"Very nice hotel. Breakfast was awesome! "

"All good, good value, except for tv. Only 15 channels, no cnn no Fox News, and many other of the usual channels"