Search Hotels in Cuenca Historic Center, Cuenca

"Friendly staff and nice breakfast menu"

"The property is beautiful fresh decor, very clean and confirtable."

"In the center of Cuenca very safe close to a lot convenient store super markets price is very affordable bed soft and comfortable smart tv hot showers rooftop is amazing definitely worth it !"

"El lugar hermoso colonial, el personal muy amable. 100 por ciento recomendado. "

"Amazing place to stay. The staff is really accommodating and friendly. They will try to go out of their way to help you. Stayed in the Jr. Suite, which was spacious and cleaned daily by the staff. There’s two restaurants on site, which offer great food. The included breakfast has many options "

"Una mala experiencia con la reserva en este hotel, primero que nada en el momento del check in me hicieron un cobro adicional por reservar con expedía a pesar de que la reserva estaba pagada en su totalidad previamente, me cobraron por el estacionamiento también aparte y el estacionamiento está a dos cuadras del hotel y no incluido como dice en la descripción, tuve que dejar el vehículo y regresar caminando al hotel. Me comuniqué por Mail con el hotel para cancelar los días restantes y evaluar la posibilidad de cambiar de hotel porque la habitación nada que ver con la descripción además de cobros adicionales por todo y la propiedad no me respondió nunca, no me contactaron, a pesar de expresar la mala experiencia con el hospedaje me dijeron que podían cancelar la reservación pero que no existía reembolso a pesar de todo lo que estaba mal. Entonces me tuve que quedar aquí a pesar de la pésima estancia porque de lo contrario perdía todo el dinero de la reserva más todo lo que me cobraron adicional. Yo personalmente no volvería a reservar con este hotel y les dejo la reseña para que sepan todos los inconvenientes que hubo y como absolutamente nadie se interesó por el huésped, debí leer las reseñas más detalladamente antes de reservar porque el estacionamiento es el mayor inconveniente. "

"Great location near many tourist attractions, and the room was beautiful with nice décor and lighting. Very friendly staff aswell. The only downside was the laundry service. I was told in advance on Whatsapp and again at the front desk that it could be done, and even after I let the front-desk person know (twice) it never was done. It would have been helpful to know upfront, especially since there were nearby options. Overall, a good stay, just a lack of a follow through with certain services they "offer.""

"I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it."

"Great staff and walking distance to parks and central."