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NASS Pinar del Lago

3.5 star property
Travelers can enjoy a relaxing coffee while handling work tasks or seek tour assistance for day trips, with a convenient short ride from the airport available

Choose dates to view prices

Located in the heart of San Sebastián, NASS Pinar del Lago welcomes guests with continental breakfast and airport shuttle service. Visitors can connect to in-room WiFi, use the area shuttle to explore nearby attractions, or simply take a break at the on-site coffee shop.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services
The current price is 1.062.137 ₫
1.062.137 ₫ total
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area | Minibar, desk, blackout curtains, soundproofing

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Living area | LED TV

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Private bathroom
Deep-soaking bath
Shower/bath combination
Hairdryer
  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Private Bathroom, Garden Area

Standard Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout curtains, soundproofing

Standard Triple Room, Private Bathroom, Garden Area

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Bed

View all photos for Superior Triple Room, Private Bathroom, Garden Area

Superior Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout curtains, soundproofing

Superior Triple Room, Private Bathroom, Garden Area

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
LED TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 35 sq m
  • River view
  • Sleeps 6
  • 3 Queen Beds
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About the area

Located in San Sebastián, a neighbourhood in Cuenca, NASS Pinar del Lago is in the entertainment district and near theme parks. The area's natural beauty can be seen at El Cajas National Park and Calderon Park, while Museum of Modern Art and Museum of Extreme Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Pista De Bicicross Bmx Cuenca or Alejandro Serrano Aguilar Stadium.
Visit our Cuenca travel guideOpens in a new window
Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111

What's nearby

  • San Sebastian Plaza - 4 min drive - 3.1 km
  • University of Cuenca's Orchid Garden - 4 min drive - 3.5 km
  • Calderon Park - 5 min drive - 3.8 km
  • Alejandro Serrano Aguilar Stadium - 5 min drive - 4.2 km
  • New Cathedral of Cuenca - 6 min drive - 3.8 km

Getting around

  • 14n - Antonio Borrero Station - 14 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Cuenca (CUE-Mariscal Lamar) - 18 min drive

Restaurants

  • ‪Cervimundo Gastro Pub - ‬11 min walk
  • ‪El Arriero - ‬4 min drive
  • ‪Cristo del Consuelo - ‬2 min drive
  • ‪Restaurante María Asunción - ‬3 min drive
  • ‪Chuzos De Balsay - ‬17 min walk

About this property

NASS Pinar del Lago

Hotel located in San Sebastián
You can look forward to free continental breakfast, a free return airport shuttle and a coffee shop/cafe at NASS Pinar del Lago. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A local area shuttle, coffee/tea in reception and a front desk safe
  • Smoke-free property, tour/ticket information and a banquet hall
Room features
All guest rooms at NASS Pinar del Lago offer amenities, such as free WiFi, sound-insulated walls and minibars.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with cable channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 10 per cent for credit card payments
The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 8 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 6 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are available for USD 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 8 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of 10 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

NASS Pinar Lago Hotel Cuenca
NASS Pinar Lago Hotel
NASS Pinar Lago Cuenca
NASS Pinar Lago
NASS Pinar del Lago Hotel
NASS Pinar del Lago Cuenca
NASS Pinar del Lago Hotel Cuenca

Frequently asked questions

Is NASS Pinar del Lago pet-friendly?

Yes, NASS Pinar del Lago allows dogs (limit 1 total) with a maximum weight of up to 6 kg per pet. There's a fee of USD 8 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at NASS Pinar del Lago?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at NASS Pinar del Lago on 8 Feb 2026 start from 1.062.137 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at NASS Pinar del Lago?

Self-parking is free at this property.

What time is check-in at NASS Pinar del Lago?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at NASS Pinar del Lago?

Checkout is at noon.

Does NASS Pinar del Lago provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is NASS Pinar del Lago located?

Located in San Sebastián, this hotel is within 2 miles (3 km) of San Sebastian Plaza, Museum of Modern Art and Iglesia San Sebastián. San Cenaculo Church and Church of Santo Domingo are also within 3 miles (5 km). Gran Colombia Tram Station is 14 minutes by foot and Parque del Molinero Tram Station is 17 minutes.

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Reviews

NASS Pinar del Lago Reviews

7.6

Good

8.2

Cleanliness

9.0

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 28 out of 69 reviews
Rating 8 - Good. 21 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 3 out of 69 reviews
Rating 2 - Terrible. 10 out of 69 reviews

Reviews

6/10 Okay

Jodie

Liked: Cleanliness
Disliked: Amenities
The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.
Stayed 1 night in Dec 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Staff was nice but i had to go around the hotel to find a person around.
Stayed 1 night in Oct 2023

8/10 Good

Vivi

Liked: Amenities
Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Stayed 3 nights in Jul 2025

8/10 Good

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 2 nights in May 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Stayed 1 night in Oct 2022

6/10 Okay

Elizabeth

Liked: Cleanliness
Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
Stayed 1 night in Mar 2025

2/10 Terrible

Maria

Disliked: Staff & service, property conditions & facilities
The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Stayed 1 night in Oct 2023

6/10 Okay

GONZALO

Disliked: Amenities
Tiene una muy buena relación calidad/precio. Creo que necesita más personal, mejorar la calidad del desayuno… pero es un lugar adecuado para dormir en Cuenca.
Stayed 4 nights in Dec 2025

8/10 Good

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación limpia cómoda
Stayed 3 nights in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen servicio y atencion
Stayed 2 nights in Jun 2025

2/10 Terrible

Irene

Disliked: Staff & service

Desastre de atención

Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Stayed 6 nights in Nov 2024

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable
Stayed 1 night in Dec 2023

4/10 Poor

roberto

Disliked: Property conditions & facilities, room comfort

Decepcionante

La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
Stayed 2 nights in Jan 2023

10/10 Excellent

STEFANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo

8/10 Good

Rosita

Liked: Staff & service, room comfort
Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y buen precio, personal amable y buena ubicación
Stayed 1 night in Jan 2020

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre et situé pres du centre ville.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Pésimo servicio, falta de seguridad por las noches, muy alejado del centro histórico de la ciudad
Stayed 2 nights in Nov 2019

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es cómodo
Stayed 2 nights in Aug 2019

10/10 Excellent

Fernando, Guayaquil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación y servicio

Muy buena ubicación y estado del hotel muy bueno , solamente mayor variedad en el desayuno lo haría excelente
Stayed 2 nights in Aug 2019

10/10 Excellent

Tamara, NC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Stayed 2 nights in Aug 2019

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado para estancia con la familia

Habitación confortable, aunque un poco fría. Buen desayuno, aunque faltó variedad
Stayed 1 night in Jul 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 1 night in Jun 2019

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosa ciudad

excelente
Stayed 1 night in May 2019