One Cuernavaca

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for One Cuernavaca

Exterior
Lobby
Lobby
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is 1.559.760 ₫
1.867.813 ₫ total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
Cable channels
Desk
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Coffee/tea maker
Cable channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
Carretera Mexico Acapulco KM 88.6 s/n, Cuernavaca, MOR, 62330

What's nearby

  • Forum Cuernavaca - 9 min walk - 0.8 km
  • Cuernavaca Cathedral - 9 min drive - 8.7 km
  • AVERANDA - 9 min drive - 11.8 km
  • Galerias Cuernavaca Mall - 9 min drive - 12.2 km
  • Teopanzolco Archaeological Zone - 11 min drive - 10.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 97 min drive

Restaurants

  • ‪Toks - ‬19 min walk
  • ‪Los Cochinitos - ‬9 min drive
  • ‪Rincon Bistro - ‬9 min drive
  • ‪Sanborns - ‬20 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

One Cuernavaca

Eco-certified hotel
Consider a stay at One Cuernavaca and take advantage of a free breakfast buffet, laundry facilities and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • An electric car charging station, a vending machine and a 24-hour front desk
  • Newspapers in the reception, a lift and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cuernavaca Hotel
One Cuernavaca
One Cuernavaca Hotel
One Cuernavaca Cuernavaca
One Cuernavaca Hotel Cuernavaca

Frequently asked questions

Does One Cuernavaca have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at One Cuernavaca?

As of 1 May 2025, prices found for a 1-night stay for 2 adults at One Cuernavaca on 5 May 2025 start from 1.559.760 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is One Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at One Cuernavaca?

Self-parking is free at this property.

What time is check-in at One Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Cuernavaca?

Checkout is at noon.

Where is One Cuernavaca located?

Situated in Cuernavaca, this eco-certified hotel is within 1 mile (2 km) of Forum Cuernavaca, AVERANDA and Galerias Cuernavaca Mall. Teopanzolco Archaeological Zone and Balneario La Cascada are also within 3 miles (5 km).

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One Cuernavaca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

GERARDO

Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was good and simple. Room clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast, the location
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

8/10 Good

Wilibaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Did not like that you had to uber or taxi to get anywhere
Stayed 2 nights in Feb 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

HARPREET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Osiris

Liked: Cleanliness
Ll
Stayed 1 night in Feb 2025

10/10 Excellent

Enid Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moved us to a better more wheelchair accessible room plus a an extra bed for no extra fee
Stayed 2 nights in Jul 2024

8/10 Good

HARPREET

Liked: Cleanliness, staff & service, amenities
AC control can be better...No heat options....Water pressure can be better. Low pressure in Shower.
Stayed 3 nights in Jan 2025

6/10 Okay

Esequiel

Liked: Cleanliness, amenities
Is to hard to walk out through the streets
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado, seguro
Stayed 3 nights in Apr 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atento el chico que recibe, buen servicio en general
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poquito de ruido en hotel
Stayed 5 nights in Apr 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel a Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es necesario en temporada alta limpiar la alberca y las mesas del desayunador.
Stayed 1 night in Apr 2025

8/10 Good

YAZMIN

Disliked: Property conditions & facilities
Mobiliario muy deteriorado
Stayed 3 nights in Apr 2025

2/10 Terrible

JOHANA JENNIFFER

Disliked: Staff & service, property conditions & facilities
Es un hotel con un mal servicio, reserve una habitación con cama queen y me dan una habitación con cama matrimonial, las almohadas parecían una hoja de lo delgada y las sábanas estaban viejas, la alberca no es nada parecida a como sale en la foto, cabían como 10 personas y es mucho, pedí que me pusieran una mesita y una silla y no me prestaron atención, tuve que irme para otro lado ya que no pude disfrutar de las instalaciones, en otras ocasiones me he quedado en este tipo de hotel y la verdad que decepción me lleve en esta ocasión.. Definitivamente esta franquicia del HOTEL ONE YA NO ES UNA OPCIÓN PARA MÍ la pasé fatal.. me sentí estafada con lo que pagué que mal servicio todo.
Stayed 2 nights in Apr 2025

6/10 Okay

Virginia

Liked: Cleanliness, staff & service
La habitación era muy pequeña y las toallas estaban rasposas
Stayed 2 nights in Apr 2025

8/10 Good

Victoria Andrea

Liked: Cleanliness, staff & service
Si tú objetivo es únicamente ir a meterte a la alberca, es una buena opción; es lo mejor la propiedad (climatizada, limpia, con chapoteadero y Jacuzzi). Lo que no me gustó es que las llaves de más habitaciones se desconfiguraban constantemente y no puedes subir ni al elevador. No hay restaurante en la propiedad, solo habilitan una zona para el desayuno buffet (básico) y ya. No puedes salir caminando de la propiedad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podrian mejorar el desayuno es muy basico, huevos revueltos, chilaquiles, frijoles, cereal, jugo y cafe y fruta. La alberca excelente es calientita y muy bien sus instalaciones. Excelente servicios por parte del personal
Stayed 1 night in Apr 2025

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento muy agradable
Stayed 1 night in Apr 2025

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien
Stayed 1 night in Apr 2025