Search Hotels Near Customs House, Shanghai

"HI We stayed 4 nights. Hotel area is under heavy construction for a while. It's quite at night. Also if you are using Didi or taxi the car has to use side entrance which can be pain for the driver to find. The Hotel is 8 min short walk to Yu Yuan Garden and just across line 10 metro too. Both a plus."

"Good location being near to the main shopping belt of Nanjing East. Convenient to take various train services at the People’s Park station nearby. Hotel services and cleanliness are of the Marriott standards."

"the room was so comfortable every morning we had a cleaning service pool was nice breakfast was so satisfying internet and vpn was working well"

"Mandarin Oriental hotels always set a high standard and this Shanghai property was excellent. Staff were amazing and so polite and helpful. I stayed in a club room and this was spacious and well appointed. Only one draw back was the lack of English TV channels. The complementary toiletries were a bit disappointing. I used the fitness suite and this was excellent- nice spa area as well. Food was generally good especially the breakfast."

"Great breakfast. Staff very accommodating"

"We had a fun stay."

"Clean room, comfortable bed. Good service staff."

"Stayed at Holiday Inn Shanghai Nanjing Road via Hotels.com and experienced a shocking safety and security failure. Hotel staff wrongly checked out an occupied room without consent, removed the guest’s belongings, and reassigned the room to other guests while the stay was still active. The guest returned late at night in a foreign city to find strangers in her room and her possessions gone. This represents a serious breach of guest safety, property security, and basic hotel duty of care. Management offered only token gestures instead of meaningful accountability or compensation, and failed to provide an adequate explanation of how such a severe incident was allowed to happen. Completely unacceptable handling of a deeply distressing situation."

"Excellent breakfast"