Khách sạn Cyeza

"Good"

"Awesome but isolated in a remote area"

"We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. "

"Just didn't like it"

"I had a great stay at Greenland Apartment Hotel in Kigali. The staff is very friendly and helpful, making sure everything was smooth during my visit. The apartment is clean, secure, and in a very safe area, with restaurants, amenities, and downtown all within walking distance. A special shout-out to Diane Mugabekazi, who cleaned our room—she is amazing, friendly, caring, and always willing to help. I also had an issue with a noisy guest who disturbed us three mornings in a row at 6 am, but Diane...

"I love the quality of their breakfast. Excellent!!!"

"Very helpful staff. Changed my room to a lower floor because of the number of stairs. Hot water and good pressure in the shower. Promptly fixed a problem with the TV. Very central location. One night when there was a.large event at the hotel, the restUrant staff were less attentive and the meal took a long time to come, but otherwise food and service at the restaurant very good."

"A very nice place to stay, right in the heart of Kigali’s Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing. I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali."

"Great customer services. Consider adding flexible checkout hours for long distance travelers."

"1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed."

"Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!"

"Great experience "

"Beautiful property. Welcoming and kind staff, many amenities. Location is great. Rooms were excellent. Breakfast each day offered something for everyone. So many options to choose from. Jude at front desk was so helpful. Frank and Jean Pierre at the main bar went above and beyond! Cecile and the rest of the staff in the Executive Lounge were an amazing. Cecile, especially, made it a point to welcome us and offer suggestions for sites to visit. She made sure we felt at home! Vianney was also...

"The staff were very helpful and the place whilst spartan is clean. Breakfast was a bit hit and miss but the views over Kigali whilst eating were brilliant. "

"The hotel was average compared to some of the hotels in the area. The breakfast menu could use some improvements. The staff was friendly and very helpful the location of the hotel was good central to many other amenities. "

"Everything was fantastic except that there was no meat at the property unless you order from outside. I was told the owner is a vegetarian."