2/10
The customer service was not good, the front desk agent promised he would return a refund for the unused night of my stay, i needed to check out a day earlier due to an unexpected family emergency. Once i arrived home i chased the refund and had the hotel go back on what they said, refusing a refund. If they had said at the time a refund was not possible i would have understood. They went back on their promise which was very disappointing.
George
Lưu trú 4 đêm vào Tháng 5, 2025