Quán cà phê

Nhận xét về Khách sạn Avatar Đà Nẵng

4 out of 5
Khách sạn Avatar Đà Nẵng
104 Hoàng Kế Viêm, Q.Ngũ Hành Sơn, Đà Nẵng

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 168/373 nhận xét" "
Đánh giá 8 - Tốt. 151/373 nhận xét" "
Đánh giá 6 - Được. 36/373 nhận xét" "
Đánh giá 4 - Kém. 12/373 nhận xét" "
Đánh giá 2 - Tồi. 6/373 nhận xét" "

8,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

HENRY

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
After more than 3 years of the Covid pandemic, my family and I returned to Da Nang, and we chose Avatar Hotel for our vacation. We were impressed by the hotel's new appearance, with the entire lobby and café in the front made entirely of bamboo. We were welcomed with delicious warm welcome drinks, and the receptionists assisted us in checking in early. The breakfast buffet was delicious, especially the pho and the fresh fruit juice counter. The restaurant staff were friendly and enthusiastic, remembering the dining preferences of each member of my family. The service at the spa was also excellent, with skilled spa technicians, and complimentary use of the steam room. The rooms were spacious, clean, and had a beautiful sea view. There were also many convenient shops, restaurants, and bars around the hotel. Thanks to all the staff at Avatar Hotel Da Nang for giving my family a memorable vacation.
Lưu trú 1 đêm vào Tháng 12, 2023
Monica ( sale online) trả lời vào 21/12/2023
All of us at Avatar DaNang Hotel would like to express our sincere thanks for your delightful review during your stay at our hotel. We are happy to know that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Kind regards,Avatar DaNang Hotel team.

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
AMAZING. The hotel is so beautiful and clean. It is near the My Khe beach and convenient store so you can buy anything around there. The breakfast buffet and afternoon tea are wonderful. The staffs are so friendly and helpful. I want to say thank you to Nancy and David at Loboo café.
Lưu trú 1 đêm vào Tháng 10, 2023
Monica ( sale online) trả lời vào 01/11/2023
Dear valued guest,Thank you for taking the time sending the awesome feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We hope other travelers will highly consider your helpful review when choosing the right destination for their vacation. We will pass your comments to our team so that we can do our most to bring satisfaction to all guests. On the behalf of the team, thank you for choosing our hotel. We are looking forward to welcoming you back for a longer vacation at Avatar DaNang Hotel Best regards, Monica ( sale online)

8/10 - Tốt

Chan Chiu Hung

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
Staff is helping
Lưu trú 5 đêm vào Tháng 4, 2024
Monica ( sale online) trả lời vào 26/04/2024
All of us at Avatar DaNang Hotel would like to express our sincere thanks for your delightful review during your stay at our hotel. We are happy to know that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Kind regards, Avatar DaNang Hotel team.

10/10 - Xuất sắc

CHI WAI SIMPSON

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 5 đêm vào Tháng 4, 2024
Monica ( sale online) trả lời vào 26/04/2024
Dear valued guest,Thank you for taking the time sending the awesome feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We hope other travelers will highly consider your helpful review when choosing the right destination for their vacation. We will pass your comments to our team so that we can do our most to bring satisfaction to all guests. On the behalf of the team, thank you for choosing our hotel. We are looking forward to welcoming you back for a longer vacation at Avatar DaNang Hotel Best regards, Monica ( sale online)

10/10 - Xuất sắc

katherine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place in a walkable area. Great staff. Will stay again.
Lưu trú 1 đêm vào Tháng 2, 2024
Monica ( sale online) trả lời vào 28/02/2024
Dear Valued Guests, Warmest greeting from Avatar DaNang Hotel. Thank you for taking the time to let us know about your recent stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Best regardsMonica ( sale online)

6/10 - Được

Ireland

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
We stayed about 2 weeks. Barely could use the TV and the bath tub leaked through the shower. It’s in a great location but that is all you are paying for here. Service was good over all. Last 3 days there was banging like construction was occurring in the hotel non stop. We were on the 9th floor. Amenities are nice but average for the area and price. You can do better for the area but not awful. Fridge didn’t keep any food or drinks cold. No microwave and for this kind of hotel that was surprising. The bar connected to the hotel was very nice. Food and drinks were great. Gym is very minimal.
Lưu trú 6 đêm vào Tháng 2, 2024
Monica ( sale online) trả lời vào 26/02/2024
Dear valued guest, Thank you for taking the time to review Avatar Danang Hotel. We are pleased to hear that you enjoyed your stay with us. We take pride in ensuring that our guests have a comfortable and relaxing experience with us. We will continue to improve and enhance our services. We hope to have the pleasure of welcoming you back to Avatar DaNang Hotel again soon. Take care and thank youWarm regards, Monica ( sale online)

10/10 - Xuất sắc

Ireland

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay. Very central.
Lưu trú 5 đêm vào Tháng 2, 2024
Monica ( sale online) trả lời vào 19/02/2024
Dear valued guest, Thank you for staying with us at our Avatar DaNang Hotel! We were delighted to learn that you have enjoyed your stay with us and we have met your expectation regarding service standard and quality. On behalf of Avatar DaNang hotel, we are looking forward to welcoming you back with so that we can have a chance to serve you event better. Yours Sincerely, Monica (online sale executive)

10/10 - Xuất sắc

Kapil

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, near the beach. they have good staff and they serve well. clean place and near to the other tourist attractions
Lưu trú 4 đêm vào Tháng 2, 2024
Monica trả lời vào 18/02/2024
Dear Valued Guests, Warmest greeting from Avatar DaNang Hotel. Thank you for taking the time to let us know about your recent stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Best regardsMonica ( sale online)

8/10 - Tốt

Robert

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff
Lưu trú 2 đêm vào Tháng 2, 2024
Monica ( sale online) trả lời vào 16/02/2024
Dear valued guest, Thank you for staying with us at our Avatar DaNang Hotel! We were delighted to learn that you have enjoyed your stay with us and we have met your expectation regarding service standard and quality. On behalf of Avatar DaNang hotel, we are looking forward to welcoming you back with so that we can have a chance to serve you event better. Yours Sincerely, Monica (online sale executive)

10/10 - Xuất sắc

Helena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfekt!
Mycket fint hotell! Låg bra med gångavstånd till både strand, restauranger och massage. Personalen var väldigt serviceminded. Frukosten fräsch och fina allmänna utrymmen. Kan bara rekommendera!
Lưu trú 2 đêm vào Tháng 1, 2024
Monica trả lời vào 03/02/2024
Dear valued guest,Thank you for taking the time sending the awesome feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We hope other travelers will highly consider your helpful review when choosing the right destination for their vacation. We will pass your comments to our team so that we can do our most to bring satisfaction to all guests. On the behalf of the team, thank you for choosing our hotel. We are looking forward to welcoming you back for a longer vacation at Avatar DaNang HotelBest regards,Monica ( sale online)

8/10 - Tốt

Lind

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
We booked a deluxe room with an ocean view, the room we were given didn't have much of an ocean view at all, fortunately we were able to swap room due to the bathroom configuration was not to our satisfaction. The hotel was very accommodating and gave us a new room - it was fantastic, love the new bathroom - awesome ocean view just a shame it was from the bathroom not the bedroom There was a water pipe breakage on some of the hotel floors, including our floor, resulting in no hot water. We were given access to another floor to shower, pipe was fixed next day. Hotel provided a plate of freshly cut fruit as a compensation for the inconvenience, which I thought was a lovely gesture. Hotel buffet breakfast was ok, with a selection of different menus to choose from on a daily basis - hot and miss in regards to the taste and menus. We had a total of 3 rooms booked, there were minor issues with either the air con not working in one of the rooms and not enough bath towels provided in another, in addition to the hot water issue, however the hotel was quite accommodating and prompt. The location of the hotel was great, a very short walk to the beach, many restaurants, bars, mini marts, massage salons within metres of the hotel. Overall it was a nice stay, good value for money
Lưu trú 6 đêm vào Tháng 1, 2024
Monica ( sale online) trả lời vào 07/02/2024
Dear Valued Guest, Thank you for this lovely review. We are pleased to know your recent stay with us was a great experience. Thank you very much for all the detailed information you have given for which we are very grateful, as it not only encourages us to continue to uphold our high standards but will also be very useful for our future guests. We do hope that we will have the opportunity in welcoming you back again in the near future. Thank you again for sharing your experience and we are looking forward to welcoming you back soon. Best wishes, Monica ( sale online)

10/10 - Xuất sắc

CHRISTINE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Personnel gentil. Quartier calme. Chambre propre
Excellent séjour. Personnel très attentionné et chaleureux. Petit déjeuner correct. Hôtel très bien situé dans un quartier très calme et très proche de la mer. Les chambres sont propres et bonne literie. Je recommande vivement.
Lưu trú 7 đêm vào Tháng 12, 2023
Monica ( sale online) trả lời vào 09/01/2024
All of us at Avatar DaNang Hotel would like to express our sincere thanks for your delightful review during your stay at our hotel. We are happy to know that you had an excellent experience and enjoyed your stay at our hotel. It is always encouraging to learn that guests are satisfied with our service and facilities as it is what we strive for everyday. We certainly look forward to welcoming you back in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Kind regards, Avatar DaNang Hotel team.

8/10 - Tốt

Cuong, Covina

Lưu trú 2 đêm vào Tháng 12, 2023
Monica ( sale online) trả lời vào 23/01/2024
Dear valued guest, Thank you for taking the time to review Avatar Danang Hotel. We are pleased to hear that you enjoyed your stay with us. We take pride in ensuring that our guests have a comfortable and relaxing experience with us. We will continue to improve and enhance our services. We hope to have the pleasure of welcoming you back to Avatar DaNang Hotel again soon. Take care and thank youWarm regards, Monica ( sale online)

10/10 - Xuất sắc

NANCY

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The bathroom tub is not really clean. The towels are not enough. Water from the tub goes to the floor.
Lưu trú 3 đêm vào Tháng 12, 2023
Monica ( sale online) trả lời vào 20/12/2023
Dear Beloved Guest,Warmest greetings from Avatar DaNang Hotel!Thank you very much for choosing us for your accommodation to Da Nang city, and taking your valuable time sharing a clearly details about your experience at Avatar DaNang Hotel.Your feedback included many good and some not good points about our facilities, we will well take note your comments to improve our services better and better. We hope to have chances to serve you better on your coming trip to DaNang. Wish you all the best in your life. Best regards,

10/10 - Xuất sắc

Aletha

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stay here! This hotel is amazing! Our room was spectacular, with incredible sea views! Breakfast, which is included, was a great selection. This was my favorite hotel in our travels in Vietnam !
Monica ( sale online) trả lời vào 07/02/2024
Dear valued guest,Thank you for taking the time sending the awesome feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We hope other travelers will highly consider your helpful review when choosing the right destination for their vacation. We will pass your comments to our team so that we can do our most to bring satisfaction to all guests. On the behalf of the team, thank you for choosing our hotel. We are looking forward to welcoming you back for a longer vacation at Avatar DaNang Hotel Best regards, Monica ( sale online)

4/10 - Kém

CHI WAI SIMPSON

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
剛入住那天就向服務員投訴6樓的走廊燈壞了,但到離開那天還未維修,每晚回房間是一個挑戰,這種考驗比被迫看一小時恐怖片更恐懼,這是我強烈不推薦這酒店的主要原因
Lưu trú 4 đêm vào Tháng 12, 2023
Monica ( sale online) trả lời vào 20/12/2023
Dear Beloved Guest Warmest greetings from Avatar DaNang Hotel! Thank you for choosing to stay at Avatar DaNang Hotel! We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. We are sorry to learn, that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,

8/10 - Tốt

Lai Ching

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
我們訂的是海景房,房間很寬敞,床和枕頭讓我們睡得很好。但我們就是不太喜歡塑膠拖鞋!我們還嘗試了酒店的全身按摩,我們找不到地方,雖然傳單上寫的是在M層,但事實並非如此,有些工作人員說是在4樓,但實際上是在2樓!整體而言都沒有曼谷那麼專業!另外我必須特別讚揚一位在早餐時間為我們服務的年輕人,他的工作熱情給我們留下了深刻的印象,我們非常喜歡綠檸檬汁,但在我們退房當天,它並沒有提供給我們。 但這位年輕侍應卻為我們特別泡制出來,非常可愛的年輕人!他的熱情讓我們度過了愉快的一天,並在 DaNang 留下了美好的回憶!
Lưu trú 3 đêm vào Tháng 8, 2023
Monica ( sale online) trả lời vào 18/09/2023
Dear valued guest,Thank you for taking the time sending the awesome feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We hope other travelers will highly consider your helpful review when choosing the right destination for their vacation. We will pass your comments to our team so that we can do our most to bring satisfaction to all guests. On the behalf of the team, thank you for choosing our hotel. We are looking forward to welcoming you back for a longer vacation at Avatar DaNang Hotel Best regards, Monica ( sale online)

10/10 - Xuất sắc

bert

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All looks brand new, close to beach. Many restaurants in area. Staff very friendly, beautiful breakfast.
Lưu trú 2 đêm vào Tháng 7, 2023
Monica ( sale online) trả lời vào 01/08/2023
Dear Valued Guests, Warmest greeting from Avatar DaNang Hotel. Thank you for taking the time to let us know about your recent stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that we can have another chance to serve you better in the future. We look forward to welcoming you again. Best regardsMonica ( sale online)

10/10 - Xuất sắc

Sunok

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 11, 2020
Hotel Management trả lời vào 09/12/2020
Dear Mrs Lee Sunok, We would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated. It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon. Sincerely,

6/10 - Được

joohyun

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi phòng
가격대비 적당함
좋은점 : 가벼운 가격, 가까운 바닷가 (300 meter) 개선점 : 청소, 침구
Lưu trú 3 đêm vào Tháng 6, 2020
Monica ( sale online) trả lời vào 21/12/2023
Dear valued guest, Thank you for taking the time to review Avatar Danang Hotel. We are pleased to hear that you enjoyed your stay with us. We take pride in ensuring that our guests have a comfortable and relaxing experience with us. We will continue to improve and enhance our services. We hope to have the pleasure of welcoming you back to Avatar DaNang Hotel again soon. Take care and thank youWarm regards, Monica ( sale online)

2/10 - Tồi

LINH

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Smells of piss all over the toilet. And have no room service after 10am.
Lưu trú 1 đêm vào Tháng 3, 2020
Hotel Management Team trả lời vào 21/04/2020
Dear Ms Linh. At first, we would love to thank you for choosing Avatar Da Nang as accommodation in Da Nang Also, thanks for leaving us your feedback We extremely sorry to learn that your stay with us which was really uncomfortable and not satisfied as you expected Please kindly accept our sincere apology for all inconvenience that you faced with during your stay Rest assured that those feedbacks which had been passed to the retire team cocerned Wish we had another time to welcome you back again at Avatar and would make your stay much better Sincerely

8/10 - Tốt

SJ

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Near to beaCh, with good dining options just below rhe hotel, 24hrs mart in front of hotel. Friendly staffs.
Lưu trú 4 đêm vào Tháng 12, 2019
Hotel Management trả lời vào 26/02/2020
Dear Valued Guest, Thank you for taking the time to leave us your positive feedback after your stay at The Avatar Da Nang We are very pleased to hear that you had such a pleasant time with us, and much appreciate about your feedback It was great honor to be at your service, and we hope that would be at your service again in near future Sincerely,

10/10 - Xuất sắc

Tyler

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good but furnitures are old and dirty............
Lưu trú 1 đêm vào Tháng 2, 2020
Hotel Management trả lời vào 17/02/2020
Dear Mr Tyler, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

10/10 - Xuất sắc

James Ross

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Slow down after Hanoi chaos
I wish we stayed longer. Big city with small town atmosphere. China Sea beach --miles of sand and waves. Get up early and Xerxise with thelocal on the beach. Fun.
Lưu trú 3 đêm vào Tháng 1, 2020
otel Management trả lời vào 17/02/2020
Dear Mr James Ross, Thank you for choosing us as your accommodation in Da Nang, also taking the time to tell us about your feedback after recent stay We are very happy to know that you had such a nice time here with us It was an honor to be at your service and we hope that you will find time to visit us back in near future Sincerely,

8/10 - Tốt

jeongmin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
가족여행
가족여행을 하며, 아바타 호텔에서 5일 머물렀습니다. 숙소 방문전 미리 요청했던 부분도 다 해결해주시고, 호텔 데스크에서 서비스 해주시는 분이 너무 친절하셔서 기분 좋게 가족 여행 마무리 했네요.^^ 추천합니다!
Lưu trú 4 đêm vào Tháng 1, 2020
Hotel Management trả lời vào 17/02/2020
Dear Mr/Ms Jeongmin, At first, we would like to express our sincere gratitude for your specific interest in our service, as well as choosing us for your accommodation in Da Nang Also, thanks for taking the time to share us with your very positive feedback which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us, and we look forward to having another time to welcome you back soon again Best regard from team,

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
최악의 바로옆2성급호텔과 비교도 안되는 4성호텔
수영장은 코딱지만한고 지은지 15년쯤되는 퀘퀘한 객실복도 바닥냄새나는 유령같은 호텔입니다, 로비창은 직원이 많지만 누구하나 닦지도 않아 얼룩으로 꽉차있고,, 더이상 이야기하기 싫네요
Lưu trú 2 đêm vào Tháng 1, 2020
Hotel Management trả lời vào 17/02/2020
Dear Valued Guest, Thank you for taking your time to tell us about your recent experience at The Avatar Da Nang We are terribly sorry to know that your stay with us which was unpleasant and uncomfortable as you had expected and by the way, please kindly accept our sincere excuses for your inconvenience through out your stay with us Please be assured that your constructive feedback that have been noted and would be strictly pointed out to department concern to ensure they would be completely improved Hopefully, we would be your service again in near future Sincerely,

10/10 - Xuất sắc

hunjong

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2020
Hotel Management Team, trả lời vào 11/02/2020
Xin chào Hunjong, Thank you very much for taking your precious time to share the review after your recent stay at The Avatar Da Nang which is highly appreciated We are so pleased to hear that you had a good overall experience during your stay with us. This is a biggest motivation for us to keep the standard of service consistent at the moment and in future. Look forward to having another chance to welcome and serve you back Sincerely,

10/10 - Xuất sắc

あべ, 越谷市

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
受付の方たちの対応がホスピタリティあふれていて、とても快適な旅行を演出してくれました。受付だけでななく、洗車スタッフも笑顔で挨拶してくれたのは嬉しかった
Lưu trú 3 đêm vào Tháng 12, 2019
Harry Nguyen (Mr) - Sales Management trả lời vào 11/02/2020
Xin chào Sir/Madam, Thank you very much for taking your precious time to share the review after your recent stay at The Avatar Da Nang which is highly appreciated We are very thrilled to hear that you had a good overall experience during your stay with us. This is a biggest motivation for us to keep the standard of service consistent at the moment and in future. Look forward to having another chance to welcome and serve you back Sincerely,

8/10 - Tốt

Romeo, 香港

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
過得去,員工很有禮及樂於帮助。房間沖涼只有温水,没有熱水。海景房間是看不到海的,因為與海之間還有很多酒店。
Lưu trú 5 đêm vào Tháng 12, 2019
Hotel Management Team, trả lời vào 11/02/2020
Xin chào Romeo, Thank you very much for taking your precious time to share the review after your recent stay at The Avatar Da Nang which is highly appreciated We are so pleased to hear that you had a good overall experience during your stay with us. This is a biggest motivation for us to keep the standard of service consistent at the moment and in future. Look forward to having another chance to welcome and serve you back Sincerely,

10/10 - Xuất sắc

MOONHEE

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
이용할 만 함
9층 패밀리룸을 이용하였는데 미케비치가 보여서 좋았으나 청소상태는 그리 깨끗한 편은 아니었음. 룸 크기는 커서 좋았으나 세월의 흔적이 있었음. 수용장은 외부도색작업으로 인하여 이용할 수 없었음.
Lưu trú 3 đêm vào Tháng 12, 2019
Hotel Management Team, trả lời vào 11/02/2020
Xin chào Moonhee, Thank you for choosing us for your stay in Da Nang, also thanks for having taken your time to provide us with your valuable feedback relating to your stay with us, lately. We are extremely pleased to receive your elaborate review and assure you that the guest's comfort is our most important rule. We are happy to hear that you found our services to be friendly, helpful and smooth. Your encouraging comments which are a greatest motivation and give us even more enthusiasm in maintaining our efforts to offer service excellence to all our customers. Please rest assured that your kind compliments which will be passed to the whole team, surely. Once again , thank you for kind consideration and we truly hope that you will soon again find time to stay with us for your next visit to Da Nang. Sincerely,

6/10 - Được

hyeen, 日本兵庫県

Đi theo nhóm
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
ルームキーが壊れていて、いちいちフロントに言わないと部屋に入れなく、初日から不便だった。2日目には直してくれた。部屋の綺麗さや食事は3.5星並で普通だった。
Lưu trú 3 đêm vào Tháng 12, 2019
Hotel Management trả lời vào 17/02/2020
Dear Valued Guest, Thank you for taking your time to tell us about your recent experience at The Avatar Da Nang We are terribly sorry to know that your stay with us which was unpleasant and uncomfortable as you had expected and by the way, please kindly accept our sincere excuses for your inconvenience through out your stay with us Please be assured that your constructive feedback that have been noted and would be strictly pointed out to department concern to ensure they would be completely improved Hopefully, we would be your service again in near future Sincerely,

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
비추
2박 3일 아이 둘과 가족여행으로 갔다가 여행 기분 망치고 갑니다 갠적 의견이라 장단점 참고하시어 후회없는 선택하시길 바랍니다 침대 매우 작음 첫날 도착하자마자 분명 어른 2 아이2 추천 객실이었는데도 너무너무너무 작은 베드 2개가 다였습니다 보조 침대를 요구하자 베드 하나 24달러로 2박 48달리 현금을 요구했습니다 카드는 불가라고.. 일단 첫날 여행을 마치고 싶지 않아 결국 비용은 지불했지만 이 가격이면 차라리 5성호텔을 가는게 나았겠다싶어 엄청 후회됐습니다 전체적 시설 매우 낡고 지저분함 전체적으로 건물 외벽 보수공사가 진행중이라 창문 앞으로 긴 공사 밧줄이 이틀내내 덜렁거리며 달려있어 깜짝 깜짝 놀랐고 불안했습니다 방안 외벽에 페인트가 벗겨져 옷에 스치면 흰색 회벽이 덕지덕지 묻어났습니다 샤워기는 고정 위치가 이상하며 들고 해야했으며 첫날은 찬물만 나와 늦은 시간이라 그냥 감수하고 이틀째 말씀드린후 온수를 겨우 쓸 수 있었습니다 전체적으로 오래된 건물 냄새?!가 뭔가 계속 나는 느낌이었습니다 실내 수영장은 사진빨(완전 다름) 유일한 장정인듯 보였던 실내수영장은 여럿 들어가면 꽉 짤 정도의 매우 작은 크기였고 그나마 공사중이라 사용조차 불가였는데 이런 부분은 당연 사전안고시 되어야하는 부분이라 생각됩니다 아이랑 실내수영장 로망을 생각하는 분들은 200% 포샵빨이니 절대 비추합니다 무료 사우나 매우 불친절 사우나가 무료라기에 그거라도 하고 가야지하는 생각에 내려가봤더니 카운터에 현금 세고 앉아있던 여자분이 우리 네식구의 "온리 사우나"라는 말에 표정이 싹 바뀌면서 대충대충 사용법 알려주고 가버리는데 사우나라기엔 너무너무 어이 없게도 조그만 탈의공간 한개와 샤워부스 두개 어른 2명 앉으면 꽉찰 정도 크기의 건식 사우나방 2개(게다가 한개는 못쓰게 했음)가 다 였습니다 게다가 바로 로비 앞인데도 탈의실 문 활짝 열어놓고 다녔으며 신랑은 옷갈아입는데 갑자기 다른 손님 안내한다며 노크도 없이 문을 활짝 열고 여자 카운터분이 들어오더라며 어이없어 했습니다 그 직원의 태도는 "유료 마사지 안할꺼면 그냥 가셈!!!"이라는 의도를 노골적으로 나타내 보여 너무너무 불쾌했습니다 거의 씻는둥마는둥 5분여만에 되돌아 왔습니다 무료 사우나를 미끼로 마사지객을 호객하는 곳 정도이니 사우나만 생각하시고 가시면 후회하시니 절대 가지마세요 유일한 장점은 미케비치가 바로 앞이라는 점과 직원들이 친절하다는점뿐입니다 후기 잘 안남기는데 여기 후기들이 너무나 후한듯하여 다른 모든 부분 감수하고 비치만 보고 가실 분들만 가시라고 올립니다
Lưu trú 2 đêm vào Tháng 12, 2019
Hotel management Team trả lời vào 05/01/2020
Xin chào Valued Guest, On behalf of the team, thank you for taking the time to tell us about your experience at The Avatar Da Nang, recently . I am extremely sorry to learn that, we were not able to meet your requirement as well as expectation perfectly during your stay with us. By the way, I would like to express our sincere apologies for all the inconveniences that you went through during your accommodation with us. Please be assured that your inconvenience will be passed to the concern department to make sure they would be paid more attention, and should be fixed at the earliest. Your significant comments are much appreciated, that will help us to continually improve the standard of facilities and services offered to all our of guests. We always hope that you will soon give us another chance to prove our improvement in the future. Sincerely,

8/10 - Tốt

Sua

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
미케비치 보이네요
오기전에 이메일로 공항픽업 예약했는데 수신확인 됐는데 답이 없음. 호텔스 닷컴 통해서 확인한 결과 예약부가 출근안했단 대답.. (이틀기다렸는데...?) 그럼 지금이라도 고객에게 이메일보내보라니 자기는 예약부가 아니라는 대답을 했다고..... 포기하고 그랩타고 와서 보니 의외로 직원들은 친절함. 그저 친절하기만 한거 같음. 온수 안나옴. ㅎㅎㅎㅎ 일부러 만얼마 더내고 욕조랑 뷰 좋은 방 했는데에... 씻다가 감기걸릴뻔. 사우나가 왜 있는지 알겠음. 전체적으론 깔끔하고 나쁘진 않음 (입실하려는데 우리방에서 직원으로 보이는 세사람이 나옴. 일하다 나온건가 했는데 언니가 딱보니 쉬다나온거라고 실제로 키퍼옷은 아니고 데스크 옷이었음. 약간 그랬음)
Lưu trú 1 đêm vào Tháng 12, 2019
Harry Nguyen (Mr) trả lời vào 03/01/2020
Xin chào Sue, Thank you for taking your time to leave us with your such a positive feedback after your recent stay at The Avatar Da Nang hotel We are very pleased to learn that your had a nice time here with us, found our service turned out to be comfortable and friendly It was an honor to be at your service and we hope you will find time to visit us back for your next return to Da Nang Best regards,

8/10 - Tốt

YUK WING

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2019
Harry Nguyen (Mr)- Sales Manager trả lời vào 31/12/2019
Xin chào Yuk Wing, Thank you for choosing us as your accommodation in Da Nang, also taking the time to tell us about your feedback after recent stay We are very happy to know that you had such a nice time here with us It was an honor to be at your service and we hope that you will find time to visit us back in near future Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2017年に利用して今回2度目宿泊となります。 今回朝7時頃にダナンに到着だったので空港到着後朝食を食べに行き時間を潰したのですが、それでもホテルに到着したのは午前10時前、ダメ元でチェックイン出来るか聞いたらニッコリOKとの事。 とても柔軟に対応して頂きました。 2年前と比べ、ホテル周りも随分と開発され便利になってました。 また今度ダナンに行く際は利用したいと思います。
Lưu trú 1 đêm vào Tháng 11, 2019
Hotel Management trả lời vào 03/12/2019
Dear Valued Guest, Thank you for taking the time to leave us your positive feedback after your stay at The Avatar Da Nang We are very pleased to hear that you had such a pleasant time with us, and much appreciate about your feedback It was great honor to be at your service, and we hope that would be at your service again in near future Sincerely,

4/10 - Kém

Èunsoo

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
찬물
찬물나와요 다맘에드는데 정말 찬물은 최악이었어요
Lưu trú 3 đêm vào Tháng 11, 2019
Hotel Management Team, trả lời vào 02/12/2019
Xin chào Eunsoo, Thank you for leaving us your feedback after recent accommodation at The Avatar Da Nang It's great pleasure to learn that you had such a pleasant stay here with us It was an honor to be at your service and we look forward to seeing you soon in near future Wish you have a warm and beautiful season Sincerely,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Helpful and engaging staff Family oriented Good facilities Close to beach Interesting street food and restaurant nearby
Lưu trú 7 đêm vào Tháng 11, 2019
Hotel Management Team, trả lời vào 11/11/2019
Dear Valued Guest, Thank you for taking your time to share us with your very positive feedback after your recent acommodation at The Avatar Da Nang which is highly apprecited, indeed We are extremely happy to know that you had such a pleasant stay here with us, found our service turned out to be helpful and comfortable It was an great honor to be at your service, and we look forward to seeing you back soon again in near future Sincerely, Hotel management team

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
나름 괜찮았어요
우기였는데 호텔에 비가 샜음. 거실이며 침실이며 비가 샌다고 말하자 오케이 하더니 어떤 아저씨가 수건으로 물 고여있는것만 닦아주고 감. 수건으로 물 떨어지는곳에 놔둠. 수건이 젖어서 수건을 더 달라고 했는데도 주지 않았음. 4일 지내기로 했는데 2일째부터 물이 샘. 티비있는곳에서도 물이 떨어졌는데 전기콘센트가 괜히 걱정되어서 조마조마 했음. 장판을 밟으면 장판사이로 물이 스며들었는지 여기저기 시커먼 물이 나왔음. 진짜 진짜 속상했음.. 거실로 나가질 못함. 조식은 맛있었고 직원분들이 친절했음. 호텔스파도 그럭저럭 괜찮았음.어렵게 시간내서 휴가왔는데 속상했지만 그래도 괜찮았어요..그래도 다음엔 돈 더주고 다른데 가는게 낫겠네요
Lưu trú 4 đêm vào Tháng 10, 2019
Hotel Management Team trả lời vào 23/11/2019
Dear Valued Guest, Thank you for taking time to leave us your feedback after recent stay at The Avatar Da Nang hotel. We are extremely sorry to hear that your stay with us which was unpleasant and well. Please be assured that your comments would be passed and to the management team so which should be more paid attention in future. Sincerely,

8/10 - Tốt

Jeomyong

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2019
Hotel Management trả lời vào 04/11/2019
Dear Mr Jeomyong, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

8/10 - Tốt

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A nice hotel in a great location in Da Nang
A very nice hotel in a great location as it’s a short walk from the beach. Room was very spacious and clean. A great breakfast buffet.
Lưu trú 2 đêm vào Tháng 10, 2019
Hotel Management trả lời vào 28/10/2019
Dear Mr Kevin, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
วิวสวยเมื่อมองจากที่พัก กาแฟซองควรเติมให้ทุกวันแม้เข้าพักคนเดียวบางวันได้น้ำบางทีก้อไม่ได้
Lưu trú 3 đêm vào Tháng 10, 2019
Hotel Management trả lời vào 23/10/2019
Dear Sir/Madam, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 9, 2019
Hotel Management trả lời vào 26/09/2019
Dear Sir/Madam, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

8/10 - Tốt

Kew San

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quiet and peaceful stay
It was a lovely stay. I stayed only 1 night.
Lưu trú 1 đêm vào Tháng 9, 2019
Hotel Management Team trả lời vào 18/09/2019
Xin chào Kew San, Thank you for taking your precious time to share us with your positive feedback after your recent stay at The Avatar Da Nang hotel which is highly appreciated It is great pleasure to learn that you had such a pleasant stay here with us and we hope would have another time to welcome you back soon Best regards from team,

10/10 - Xuất sắc

Hyesun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Lưu trú 2 đêm vào Tháng 8, 2019
Hotel Management Team, trả lời vào 06/09/2019
Dear Mr.Ms Hyesun, At first, we would like to thanks for taking your time to share us with your positive feedback after recent stay at The Avatar Da Nang which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us. It was an honor to be at your service, and we look forward to seeing you soon Sincerely,

8/10 - Tốt

YOKO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
コストパフォーマンスは良い
Lưu trú 2 đêm vào Tháng 8, 2019
Hotel Management Team, trả lời vào 05/09/2019
Dear Ms Yoko, At first, we would like to express our sincere gratitude for your specific interest in our service, as well as choosing us for your accommodation in Da Nang Also, thanks for taking the time to share us with your very positive feedback which is highly appreciated It is great pleasure to learn that you had such a pleasant stay with us, and we look forward to having another time to welcome you back soon again Best regard from team,

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
プールが使えなかった。ホームページの写真と実物のギャップが大きい。
Lưu trú 1 đêm vào Tháng 8, 2019
Hotel Management Team, trả lời vào 27/08/2019
Dear Valued Guest, Thank you for taking your time to tell us about your recent experience at The Avatar Da Nang We are terribly sorry to know that your stay with us which was unpleasant and uncomfortable as you had expected and by the way, please kindly accept our sincere excuses for your inconvenience through out your stay with us Please be assured that your constructive feedback that have been noted and would be strictly pointed out to department concern to ensure they would be completely improved Hopefully, we would be your service again in near future Sincerely,

10/10 - Xuất sắc

Hui jae

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가성비로는 굳!
앞에 TMS호텔 가고 싶었는데 좀 비싸서 그냥 여기 묵었던 건데요! 그리 청결하진 않아요 이불에 뭐 묻어있고 먼지 좀 있고ㅜㅜ 근데 나머지는 다 좋았어요 직원분들도 다 친절하시고 뷰도 나쁘지 않고(제 기준) 주변에 먹을 곳이나 스파도 꽤 있고 저렴한 가격에 묵기 좋았습니당~
Lưu trú 3 đêm vào Tháng 8, 2019
Hotel Management trả lời vào 22/08/2019
Dear Mr/Ms Hui jae, Thank you for taking the time to share your experience after your recent stay at The Avatar Da Nang. It is great pleasure to know that your stay with us was wonderful, we are extremely pleased when were were able to meet your overall requirement and expectation. We appreciate your kind compliments and recognition as it is a great motivating force for us to keep up with the service. We hope we could be at your service soon again for your next return to Da Nang. Sincerely

10/10 - Xuất sắc

MAN YEE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
服務良好
工作人員態度很好,各方面都幫助很多,值得一讚。 但房間陳設有點舊,可改善。 自助餐早餐有好,美味且款式多。 位置近沙灘
Lưu trú 5 đêm vào Tháng 8, 2019
Hotel Management Team, trả lời vào 21/08/2019
Dear Man Yee, Thank you so much for taking time to share us with your very positive feedback after stay at The Avatar Da Nang, recently. It is wonderful to learn that you had such a pleasant stay here with us, more than that the way you found our service turned out to be good, comfortable and respectful that made us happy so much. Rest assured that your good compliments that would be definitely passed to the entire team,accordingly It was a great pleasure to be at your service, and we look forward to welcoming you back soon again in near future Sincerely,

8/10 - Tốt

SPRING

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
주변에 해변,식당,마트,스파등이 있어서 이동하기 편하고 조식이 정말 잘 나와요. 룸 컨디션도 좋습니다 다만, 주변에 공사현장들이 있어서 소음이 좀 있네요
Lưu trú 2 đêm vào Tháng 8, 2019
Hotel Management trả lời vào 19/08/2019
Dear Mr/Ms SPRING, Thank you for taking the time to leave us your positive feedback after your stay at The Avatar Da Nang We are very pleased to hear that you had such a pleasant time with us, and much appreciate about your feedback It was great honor to be at your service, and we hope that would be at your service again in near future Sincerely,

8/10 - Tốt

HIDEFUMI

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
甥っ子姪っ子と娘との4人旅行 甥っ子の部屋と女子3人で1部屋+リビングの部屋でした。十分な広さ。清潔感あり。 お湯も十分出ます。 徒歩5分でビーチへ行き子ども達はおおはしゃぎ。ビーチから戻り砂だらけの床など お掃除がすぐ入ってくれてすっきり。 朝ご飯はブッフェ フォーや目玉焼き ソーセージ、各種パンなど。子ども達も それぞれ選べて満足。 バーナーヒルへのシャトルバスが往復1人 15万ドン。8時出発でバーナーヒルを14時出発。安くて便利。出発日はGrabで空港まで。荷物を運んでくれたり、バーナーヒルヒル手配を手早く行ってくれた フロントのBERRYさんや他スタッフも感じよかった。目の前にスーパーがあり飲み物調達でき便利。シンプルステイで満足です
Lưu trú 2 đêm vào Tháng 8, 2019
Hotel Management Team, trả lời vào 17/08/2019
Xin chào HIDEFUMI, Thank you for taking the time to share us with your very positive feedback after your recent experience at The Avatar Da Nang hotel It is extremely wonderful to know that you and your whole family had such a pleasant stay with us, found our service turned out to be good and comfortable. Please be assured that your good compliment would be shared with our team accordingly It would be great pleasure for us to be at your service again for your next return to Da Nang Sincerely,