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Nhận xét về Hoi An Four Season Villa

3.5 out of 5
Hoi An Four Season Villa
Đối diện nhà 63, Cẩm Châu, Hội An, Quảng Nam

Nhận xét

9,6

Ngoại hạng

Đánh giá 10 - Xuất sắc. 33/42 nhận xét" "
Đánh giá 8 - Tốt. 8/42 nhận xét" "
Đánh giá 6 - Được. 0/42 nhận xét" "
Đánh giá 4 - Kém. 0/42 nhận xét" "
Đánh giá 2 - Tồi. 1/42 nhận xét" "

9,4/10

Sạch sẽ

9,8/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ksan đẹp, chụp ảnh checkin sống ảo tuyệt vời, view phòng sạch sẽ thoáng mát, đồ ăn sáng ngon ❤
Lưu trú 1 đêm vào Tháng 9, 2017
Trinh( receptionist) trả lời vào 17/09/2017
Dear Sir/ Madam, It’s our pleasure to serve you in your journey time in Hoi An. We are so glad to see how satisfied you are with our Villa. We would like to say thanks for your trust in choosing our Villa. Wishing you and your family will be healthy, joyful and successful in your lives. Best regards,

10/10 - Xuất sắc

Lauren

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great villa, very calm and good facilities. The pool was also fun to swim in! Walking distance to the main part of Hoi An.
Lưu trú 4 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

toby

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was kind and helpful. The Hotel was like private oasis in the middle of rice fields. On our weekend stay people were flying huge animal kites almost above the hotel. It was so peacful. Wish we atayed longer. Breakfast was excellent.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

gerard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Dion

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The manager towel was excellent. We have stayed all over the world and this lady has been the best hotel manager I’ve ever dealt with. Very friendly and really made our stay
Lưu trú 2 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Kathlyn

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel!!! The view from the pool is intoxicating right next to the rice field. Loved our suite and the balcony. Great breakfast. Awesome staff. Loved everything about it. So peaceful and quiet. Definitely will stay longer next time. Thank you ☺️
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Tam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Dana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
i would highly recommend this hotel. the staff was very friendly, gave great recommendations and was able to make arrangements for tours day off and last minute (because we were just winging our plan). the room was clean, great AC, hot showers and a great view of the lush tropical growth, pool, and rice fields. you can take free bikes and bike down to old town to see the shops and get a tour of the town. old town is about 15 minutes by bike and 25 minutes walking.

10/10 - Xuất sắc

Graham

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Like being in paradise without the beach,
Great hotel on the edge of Hoi an, peaceful views over the rice fields and quite away from traffic, great size pool and very comfy clean rooms, all well taken care of by the owners and staff, the peace and tranquility is more than a compensation for the 10 minute walk into the night market and all the night time entertainment, but if you need a taxi they will gladly sort it
Night skies from room,
View from balcony
Lưu trú 3 đêm vào Tháng 10, 2023

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ganz okay soweit
Lưu trú 3 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Emilia

Lưu trú 1 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Peaceful oasis with fabulous pool
A beautiful and peaceful oasis at the edge of Hoi An old town - this location is very relaxing with beautiful views across the local paddy fields. They have free bicycles for you to use, so you can get into the old town centre within about 5 minutes. The pool is wonderful. Room was large and facilities sufficient. Fantastic value for money.
Lưu trú 4 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Mary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were lovely and very welcoming and made our stay most enjoyable
Lưu trú 3 đêm vào Tháng 5, 2023
Trang trả lời vào 10/05/2023
Thank you very much ! We hope server your family in next time again.Best regardFour season Team

8/10 - Tốt

Tak Cheong

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice staff , good environment
Lưu trú 1 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Susan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
fantastic hotel , wonderful staff
What a great stay staff are amazing nothing too much for them made us feel really welcome , breakfast is great freshly made for you as you choose the day before , The hotel is away from the busy town but easy walking distance . Would definitely stay here again x
Lưu trú 3 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

Yin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
很喜歡這個酒店 它的自然景觀實在太美,早上一早在泳池邊吃著早餐,真的很寫意,泳池很乾淨,一邊遊泳一邊看著美美的椰樹,大大的太陽 ,在會安一定會再回來的酒店。
Lưu trú 1 đêm vào Tháng 11, 2018
Mr Thu( management) trả lời vào 05/12/2019
Dear Yin, Thanks for your good review. We hope this is effort to develop more hotel. See you next time Thanks and best regards

10/10 - Xuất sắc

Cristina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, great location close to town but in the middle of rice fields, helpful & friendly staff. There is a gym, food, massage down the street. Would highly recommend it.
Lưu trú 7 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2019

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved this hotel! Super friendly, they went out of their way to make sure we were well taken care of. Even set up breakfast early to accommodate an early start! Lovely, clean rooms with a beautiful view of the rice paddies. Bikes are provided for free for an easy bike into the town center.
Lưu trú 2 đêm vào Tháng 3, 2019
ms Trinh trả lời vào 15/03/2019
Dear Anonymous, Thanks for your review. We are very happy when You stayed us. You wrote your experience when you stay here. It is encourage us so much. We will more develop more to perfect hotel. We hope see you soon Thanks and best regards Ms Trinh

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very friendly and helpful staff. Nice hotel ambiance but a tad too remote.
Lưu trú 3 đêm vào Tháng 2, 2019
Ms Trinh ( receptionist) trả lời vào 03/03/2019
Dear Anony, Thanks for your choose our Villa on your holiday and We are very happy when you wrote your review for us. We hope you will good healthy and good successful life . See you next time Thanks and best regards

10/10 - Xuất sắc

Mandy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2018
Ms Trinh( receptionist) trả lời vào 20/11/2018
Dear Mandy,\ We would also like to thank you for taking the time to leave us your comments. We are delighted to hear that you enjoyed your stay at our villa, we will improve to continuously bring excellent services to our guests. Once again, thank you, and we hope to welcome you back again soon. Best Regards,

10/10 - Xuất sắc

Todd

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A Gem of a Place
The Hoi An Four Season Villa is a gem for those looking for a nice place to stay off the beaten path in Hoi An. Located in the middle of rice paddies in an area that is anything but touristy, the family-owned establishment is warm and inviting with a lovely pool and view of the countryside. Our room on the second floor was large and well-kept, with a bathroom and walk-in shower that were modern, immaculate and beautiful. If one is looking for a resort or nightlife, the Four Season Villa is not the place to stay. But for a well-priced hotel with a distinctly local flair, it is a lovely alternative.
Lưu trú 1 đêm vào Tháng 10, 2018
Ms Trinh( receptionist ) trả lời vào 26/10/2018
Dear Todd, hank you for choosing Hoi An Four Seasons Villa and for taking time to share your experience with us! I am glad to know that you have a great stay at our hotel. Your comment is our truly inspiration for us to keep improving everyday! Once again, thank you very much for your review. We look forward to having you again soon! Thanks and bes regards

10/10 - Xuất sắc

Cheryl, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing Find!
This hotel is amazing. The location is close and convenient to Hoi An but you feel like you are out in the country. The pool is fantastic with a beautiful view. The rooms are large, clean, and comfortable. The staff was AMAZING! They could not have been more helpful and accommodating. It is a great hotel for families. My kids wanted to move in. We stayed in 4 different hotels as we made our way through Vietnam and this was everyone's favorite. They went above and beyond to make sure we had a wonderful trip. The breakfast was also great.
Lưu trú 1 đêm vào Tháng 9, 2018
Mrs Trinh( receptionist ) trả lời vào 03/10/2018
Dear Cheryl, Dear Sir/Madam, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Hoi An Four SeasonS villa It gives us great pleasure We will share your comments to whole our team and sure that this feedback will give an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your ongoing support of our hotel and look forward to welcoming you back in your next visit to Hoi An. Thanks and best regards

10/10 - Xuất sắc

Chloe, Perth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice villa overlooking rice patties
Very nice small family run villa with 9 rooms. Staff are very helpful and friendly. Rooms are very good size, with good air conditioning, a balcony and good wifi. The pool is large and very nice, with a nice garden and overlooking the rice patties. Location is good too - an easy 20 minute walk to the old town, or you can take a bike or motorbike from the hotel for free. 15 minutes cycle to An Bang beach. We enjoyed the more peaceful setting away from old town. Breakfast is a la carte style, ordered the day before with plenty of options including fresh fruit, omelette, pho and pancakes and was very tasty. Would stay here again.
Lưu trú 3 đêm vào Tháng 9, 2018
Mrs Trinh( receptionist ) trả lời vào 22/09/2018
Dear Chloe, Thank you very much for your review of your recent stay at our villa. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our guest feedback and satisfaction is paramount to us and as mentioned it is such a shame that we did not have the opportunity to speak alot you whilst you were here as we assure you we would make every effort to ensure you had a memorable stay. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
좋아요
직원분들도 친절하구 위치가 좀 들어가야되는거 빼곤 정말 좋았어요ㅎㅎ수영장에서도 여유롭게 논 뷰를 보며 수영할 수있고 조식은 입맛에 좀 안맞았어요!! 그래도 가격도 착하고 부모님도 너무너므 만족하셨어요ㅎㅎ
Lưu trú 1 đêm vào Tháng 8, 2018
Ms Trinh( receptionist) trả lời vào 15/08/2018
Dear Anonymous, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you and I look forward to welcoming you back for another memorable stay in the near future. Sincerely,

10/10 - Xuất sắc

Joseph, London/Beijing

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice pool with rice paddy views
Would stay here again. Hotel staff are very friendly and go out of their way to make you feel welcome. The breakfast is very good.
Lưu trú 3 đêm vào Tháng 8, 2018
Mrs Trinh( receptionist ) trả lời vào 11/08/2018
Dear Joseph, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you and I look forward to welcoming you back for another memorable stay in the near future. Sincerely,

8/10 - Tốt

Wade, Washington, DC, USA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hoi An Four Season Villa is set out amidst rice paddies and is fairly close to Ancient City Hoi An. The floor-to-ceiling windows make for very nice views. (Be sure to get a second or third floor room.) The swimming pool is of good size and well maintained. The hotel owner and staff are pleasant if not gracious. Considering the cost and relative quiet, this is a good place to stay.
Lưu trú 1 đêm vào Tháng 7, 2018
Ms Trinh( receptionist) trả lời vào 20/07/2018
Dear Wade, Thank you for choosing Hoi An Four Seasons Villa and for taking time to share your experience with us! I am glad to know that you have a great stay at our hotel. Your comment is our truly inspiration for us to keep improving everyday! Once again, thank you very much for your review. We look forward to having you again soon!

10/10 - Xuất sắc

Alain

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2018
Ms Trinh( receptionist) trả lời vào 13/07/2018
Dear Alain, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success.It makes all our hard work and effort worthwhile and sincere thank you on your kind words. We are very happy when set up anything for special day . We hope you will usually happy and smile your life You have nice and beautyful daughter. We miss your family so much. Thank you and I look forward to welcoming you back for another memorable stay in the near future. Sincerely,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
mr Thu ( management) trả lời vào 19/05/2018
Dear Anonymous, Thanks for your choose our villa on your holiday. We are very happy when you have time to write review us. We will try to our best to bring good place on your next holiday Thanks and best regards

10/10 - Xuất sắc

Emily, Hong Kong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
值得推薦
1. 員工友善熱情招待,詳細講解會安地圖 2. 房間舒適整潔,面積比一般酒店大 3. 地理位置優越,離古城不遠 4. 泳池乾淨,提供水泡 5. 環境優美,鄰近田園,可於田園踏單車
Lưu trú 1 đêm vào Tháng 2, 2018
Trinh ( receptionist) trả lời vào 03/03/2018
Dear Emily, Thank you for choosing Hoi An Four Seasons Villa and for taking time to share your experience with us! I am glad to know that you have a great stay at our hotel. Your comment is our truly inspiration for us to keep improving everyday! Once again, thank you very much for your review. We look forward to having you again soon!

10/10 - Xuất sắc

Mahshad

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Relaxing and beautiful
This hotel is located away from the hostel and bustle of old town, right next to the quite and serene rice paddies, but downtown is only a 15 minute walk, or 5 minute bike ride away. We loved that since after staying in Hanoi, having the quite at night was a blessing. This is a family owned business and while we were there right at the Lunar new year, the family allowed us to stay one extra night, even though they had closed their hotel for the new year, and even fed us breakfast the day of the new year because they were not sure if we could find food outside. Loved our stay there and would definitely recommend this for those who like to be close but not in the middle of the crowd.
Trinh ( receptionist) trả lời vào 02/03/2018
Dear Mahshad, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. Thank you and I look forward to welcoming you back for another memorable stay in the near future. Sincerely,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Recommend!
Lovely place. Stayed in the grand duite - plenty of space nice views and cool robes!
Lưu trú 1 đêm vào Tháng 1, 2018
Trinh ( receptionist) trả lời vào 02/03/2018
Dear Anonymous, We would also like to thank you for taking the time to leave us your comments. We are delighted to hear that you enjoyed your stay at our villa, and your kind words of appreciation have given us more motivation to continuously bring excellent services to our guests. Once again, thank you, and we hope to welcome you back again soon. Best Regards,

8/10 - Tốt

HJ, Hong Kong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely boutique hotel with the personal touch.
My husband, son (age 9) and I, thoroughly enjoyed our stay at Four Seasons Villa. The rooms were very clean and a fantastic size. The view from the rooms was amazing and it was a great experience, especially for our son, to view the farmers at work in the rice fields. The hotel loans bikes free of charge and we cycled to the beach and old town on separate days. The staff couldn't have been more helpful and even offered to give us a lift into town as we were having problems getting a taxi on New Years Eve. I would highly recommend this hotel to anyone staying in Hoi An.
Lưu trú 3 đêm vào Tháng 12, 2017
Mrs Trinh trả lời vào 31/01/2018
Dear HJ, Thank you on your encouraging and supportive review! It is great and heart-warming to read of your experience during your stay with us and we are so pleased we were able to make your holiday a memorable success. It makes all our hard work and effort worthwhile and sincere thank you on your kind words. And Thanks for your idea. We will try our best to bring good service and anything for guest Thank you and I look forward to welcoming you back for another memorable stay in the near future. Sincerely,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very friendly staff, who helps you with every request. The hotel is also very clean and in a calm area but close to the center of the city.
Lưu trú 2 đêm vào Tháng 10, 2017
Ms.Phuong ( Receptionist ) trả lời vào 13/11/2017
Thank you so much for your review. We are very happy when you strong support our villa and service. Your review will help us improve all service. We hope you will come back and explore once again. Best regards.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very kind and clean
Employ’s are very kind Room is veru clean and nice view
Lưu trú 2 đêm vào Tháng 10, 2017
Mrs Trinh( receptionist) trả lời vào 07/11/2017
Dear Anonymous- Orbitz, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Hoi An Four SeasonS villa It gives us great pleasure to hear that the clean and nice room and the excellent service of our staff . We will share your comments to whole our team and sure that this feedback will give an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your ongoing support of our hotel and look forward to welcoming you back in your next visit to Hoi An.

10/10 - Xuất sắc

Emily, 香港

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely hotel with lovely staffs
Me and my family had a memoriable stay at Four Seasons. The rooms are very big and extremely clean. It's 5min ride to the old town, close enough to everything and keep you away from the crowds. Staffs are very friendly and helpful. All of my family members are very happy with their stay and we all look forward to going back again.
Lưu trú 1 đêm vào Tháng 9, 2017
Mrs Trinh( receptionist) trả lời vào 07/11/2017
Dear Emily, We are glad to learn that your travel experience in Vietnam was enhanced by your stay at Hoi An Four SeasonS villa It gives us great pleasure to hear that Staffs are very friendly and helpful. All of my family members are very happy with their stay and we all look forward to going back again. We will share your comments to whole our team and sure that this feedback will give an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your ongoing support of our hotel and look forward to welcoming you back in your next visit to Hoi An. Sincerely,

10/10 - Xuất sắc

Emily, 香港

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
如果有时间,我想在这里住一个月
在会安的这家小villa是此次旅程最大的惊喜。酒店小而精致,无论是房间还是泳池或者大厅都非常干净整洁。会安古城有点过度开发了,人很多,商铺也都是大同小异,反而是这家酒店,给我们一家提供了一片净土。酒店的小姐姐们超级友善,在我订单刚下就发来了短信欢迎我有问题随时联系她,每次有问题都是极速回应。我询问了之前的差评是什么原因,是因为全城停电,小城市常有的问题,和酒店无关。
Lưu trú 2 đêm vào Tháng 9, 2017
Mrs Trinh( receptionist) trả lời vào 07/11/2017
Dear Emily, How wonderful you were in taking time to write reviews for our Villa. We also had a good time with you. We will not stop trying to promote our service and quality to serve our loved guests. We wish you will get more success and happiness in your life. Sincerely

2/10 - Tồi

Jackie, Toronto

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A house in the middle of nowhere
As soon as we got to the hotel, we realized it was someone's house. They were very loud at 10pm and you could hear everything from your room. They did not have an elevator either, which resulted in going up and down a lot of stairs. The power went out as well, so the AC wasn't working. If we opened the windows mosquitos would have come inside. The house staff did not provide us with flashlights or candles either. We stayed there for 2 hours and left to the Grand Mercure.
Lưu trú 2 đêm vào Tháng 9, 2017
Trinh( receptionist ) trả lời vào 27/09/2017
Dear Jackie, Thanks for your review. We are really sorry about that night. But We don't want occur with you. We are really sad and we don't understand why you leave our hotel.The first, all hotel and hoi an city were power out,beacuse They must restore power system after storm. So we had given candles at arround villa the first, later we had bring candle for guest to safe the chilren and people arround villa The second, We are villa ,not hotel where only have 10 room, it is easy to go to room, so we don't have set up elevator for guest. Finally, If you can stay our villa, it help you feel comfortable and relax, you will see rice field , peaceful life with rural life. We will improve our villa to develop in the future. We are looking forward to welcome you again to experience here. Thanks and best reagrds