Hồ bơi ngoài trời, mở cửa từ 6:00 đến 20:00, dù/ô trên bãi biển/hồ bơi

Nhận xét về Khách sạn Mường Thanh Luxury Sông Hàn

4.5 out of 5
Khách sạn Mường Thanh Luxury Sông Hàn
115 Nguyễn Văn Linh, Q.Hải Châu, Đà Nẵng

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 93/218 nhận xét" "
Đánh giá 8 - Tốt. 85/218 nhận xét" "
Đánh giá 6 - Được. 23/218 nhận xét" "
Đánh giá 4 - Kém. 11/218 nhận xét" "
Đánh giá 2 - Tồi. 6/218 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Tuyet my

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Rat tuyet
Ms. Gari (Sales Executive) trả lời vào 12/05/2018
Xin chào chị Tuyết My, One Opera Đà Nẵng chân thành cảm ơn chị đã tin tưởng lựa chọn khách sạn làm điểm nghỉ dưỡng khi ghé thăm Đà Nẵng. Lời khen của chị là nguồn động lực quý giá giúp cho đội ngũ nhân viên của chúng tôi nỗ lực hơn nữa trong việc mang đến khách hàng những trải nghiệm tuyệt vời. Chúng tôi hy vọng bình luận của chị sẽ là nguồn tham khảo tin cậy cho những khách du lịch đang tìm kiếm một nơi lưu trú chất lượng cao tại Đà Nẵng. Thay mặt toàn thể đội ngũ nhân viên của khách sạn, một lần nữa xin chân thành cảm ơn chị và mong được đón tiếp chị cùng gia đình, bạn bè trong thời gian tới. Trân trọng,

6/10 - Được

Lan

good hotel
Very good hotel. Nice quality, nice price. We have good time staying in this hotel.
Lưu trú 2 đêm vào Tháng 6, 2017
Ngọc Diệp -Sale and Marketing Executive trả lời vào 29/06/2017
Dear Ms. Lan, Thank you for your complimentary. Hope you enjoyed your stay with us. Have a nice day ahead!

4/10 - Kém

BINH

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not yet
Lưu trú 3 đêm vào Tháng 3, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 13/05/2024
Dear Mr/Ms Binh.It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

8/10 - Tốt

Ken

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 3, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 09/05/2024
Dear Mr/Ms Ken,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

HUY, seattle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location and price compared to other near by.
Lưu trú 7 đêm vào Tháng 4, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 07/05/2024
Dear Mr/Ms Huy ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

2/10 - Tồi

??

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
비추천합니다
Lưu trú 4 đêm vào Tháng 4, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 02/05/2024
Dear Mr/Ms ,Thank you for your comments. We apologize for the problems that you encountered during your last stay. This is not the type of review that we hope to see, and we assure you that we will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the Hotel hotline number.Thank you for staying with us, and we look forward to another chance to serve you.Yours sincerly,

8/10 - Tốt

Tammy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are Nice and helpful
Lưu trú 4 đêm vào Tháng 4, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 19/04/2024
Dear Mr/Ms Tammy ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

Kyung Ae

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 19/04/2024
Dear Mr/Ms Kyung Ae ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

AGEISHI

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
ハン市場、コン市場、GOマーケット、ナイトマーケット等買い物へのアクセスに便利。 近くにはレストランやマクドナルド、焼き肉店等も歩ける範囲にあるため便利で値段も高くもない。 ホテルにバスタブはあるがお湯がぬるい、シャワーもぬるい、我慢はできるくらいの温度、そこだけが残念。 朝食は種類が少なく毎日ほぼ同じメニュー、まずくは無い ので普通レベルかと思う。
Lưu trú 5 đêm vào Tháng 4, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 17/04/2024
Dear Mr/Ms AGEISHI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Diane

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lighting in the bathroom is not adequate for women to do make up in the bathroom. The light above the mirror should be brighter to be used for this purpose
Lưu trú 8 đêm vào Tháng 3, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 25/03/2024
Dear Mr Diane ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

8/10 - Tốt

Kim A

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
For all Muong Thanh hotels in Ca Mau, Hanoi and Danang where I stayed: Hallways and elevators very hot . Need to add air conditioning there. Bathrooms need more lightings, especially infront of the mirrors. It’s too dark for women to make up. Other than that, rooms were clean and staff was very helpful.
Lưu trú 4 đêm vào Tháng 3, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 17/03/2024
Dear Mr/Ms Kim A,It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

10/10 - Xuất sắc

TONY

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good price nice hotel
Lưu trú 8 đêm vào Tháng 11, 2023
Mrs. Le Thi Xuan Thao General Manager trả lời vào 27/02/2024
Dear Mr Tony ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Lưu trú 1 đêm vào Tháng 2, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Mr Christopher Bui ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Christopher

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent
Lưu trú 1 đêm vào Tháng 2, 2024
Mrs. Le Thi Xuan Thao General Manager trả lời vào 20/02/2024
Dear Mr Christopher ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

My Le

Lưu trú 3 đêm vào Tháng 12, 2023
Lê Thị Xuân Thảo Giám đốc Khách sạn trả lời vào 30/12/2023
Kính gửi Chị Mỹ LệLời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

10/10 - Xuất sắc

soonok

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
생각보다 좋아요! 조금 오래된 호텔이라서 그런지 호텔 복도에 조금 퀘퀘한 냄새가 나지만 객실 내부에는 에어컨을 틀기 때문에 상관없는것 같아요
Lưu trú 4 đêm vào Tháng 11, 2023
Mrs. Le Thi Xuan Thao -General Manager trả lời vào 29/11/2023
Dear Ms Soonok,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

6/10 - Được

Yuji

Thích: Nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 10, 2023
Hotel Managers. trả lời vào 23/10/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

James

Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Managers. trả lời vào 18/10/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

JIN WOO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가성비 좋은 호텔이에요
방이 큰편이고 내부는 세월의 흔적은 있으나 깨끗하게 관리되는 편입니다 단 바닥청소는 미흡한 편입니다 가성비 좋은 호텔이라 할 수 있습니다.
Lưu trú 9 đêm vào Tháng 8, 2023
Hotel Managers. trả lời vào 18/09/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

Son

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 8, 2023
Ban Giám đốc Khách sạn. trả lời vào 06/09/2023
Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,

8/10 - Tốt

Tieng Yung

Lưu trú 4 đêm vào Tháng 8, 2023
Hotel Managers. trả lời vào 14/09/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Hotel Managers. trả lời vào 15/08/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

NANAMI

Lưu trú 2 đêm vào Tháng 8, 2023
Hotel Managers. trả lời vào 06/09/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Toshiya

Lưu trú 1 đêm vào Tháng 7, 2023
Hotel Managers. trả lời vào 20/07/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.

8/10 - Tốt

HUY, seattle

Lưu trú 2 đêm vào Tháng 7, 2023
Ban Giám đốc Khách sạn. trả lời vào 09/08/2023
Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn.Chúng tôi xin gửi lời cảm ơn đến Quý khách đã lựa chọn Khách sạn là điểm đến trong quý khách hài lòng với dịch vụ khách sạn trong thời gian lưu trú, và tự hào khi đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho quý khách một trải nghiệm trọn vẹn khi ở tại Khách sạn.Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp quý khách tại Khách sạn.Một lần nữa, chân thành cảm ơn Quý khách và chúc Quý khách có một ngày vui vẻ.Trân trọng,Ban Giám đốc Khách sạn.

10/10 - Xuất sắc

JAE WON

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 27 đêm vào Tháng 5, 2023
Hotel Managers. trả lời vào 03/07/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

Chong sing

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 6, 2023
Hotel Managers. trả lời vào 01/07/2023
Dear Mr/Ms Chong Sing ,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

8/10 - Tốt

Kaung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is well located and accessible to all tourist spots and very convienient.
Lưu trú 4 đêm vào Tháng 6, 2023
The Hotel Management. trả lời vào 23/06/2023
Dear Mr./Ms. Kaung,Thank you for taking the time to review our property. Your comments are very much valued. We appreciate your review regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again, thank you for your kind words. We look forward to seeing you on your next trip to Da Nang!Gratefully yours,

10/10 - Xuất sắc

Tan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel! Staffs are friendly and helpful! We will definitely come back again.
Lưu trú 1 đêm vào Tháng 5, 2023
The Hotel Management. trả lời vào 29/05/2023
Dear Mr. Tan,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay with us at our hotel.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

Akio

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋は広くコスパ最強。朝食はいまいち。
Lưu trú 3 đêm vào Tháng 5, 2023
The Hotel Management. trả lời vào 15/05/2023
Dear Mr. Akio Ishiyama,Warmest greetings from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay with us at our hotel.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

4/10 - Kém

Kenneth

Lưu trú 2 đêm vào Tháng 5, 2023
The Hotel Management. trả lời vào 11/05/2023
Dear Mr. Kenneth Do,Warmest greetings from Mường Thanh Luxury Song Han Hotel!We are so sorry to hear that your stay with us did not meet your expectation. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and trained our staff about solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.Thank you so much for your helpful sharing, and we look forward to welcoming you again to give us an opportunity to make up for our mistake.Yours sincerely,

2/10 - Tồi

??

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
no good
Lưu trú 1 đêm vào Tháng 5, 2023
The Hotel Management. trả lời vào 08/05/2023
Dear Mr. Cho Kwang Sig,Warmest greetings from Mường Thanh Luxury Song Han Hotel!Thank you for your valuable comment. We apologize for the problems that you encountered during your last stay. This is not the type of review that we hope to see, and we assure you that we will be looking into all the issues that you have made. If it is convenient, we would like to discuss your experience further, so that we might learn more about how to improve our property and service for you and our other guests. Please feel free to call us at the Hotel hotline number or send us an email at this address "salesgroup@songhan.muongthanh.com". We hope to get your detailed information about your previous stay.Thank you for staying with us, and we look forward to another chance to serve you.Yours sincerely,

8/10 - Tốt

Le

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Realizable
Lưu trú 4 đêm vào Tháng 3, 2023
Mrs. Le Thi Xuan Thao General Manager trả lời vào 02/05/2024
Dear Mr/Ms Le ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

Tuan

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What location of downtown Da Lat. Best price and great breakfast. Very clean. Foods delicious.
Lưu trú 3 đêm vào Tháng 3, 2023
The Hotel Management. trả lời vào 06/05/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel!It truly is a pleasure to have you stay at our hotel.Thank you for taking the time to review our property. Your comments are very much valued. We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

yong suk

Lưu trú 1 đêm vào Tháng 1, 2023
Hotel Managers. trả lời vào 28/03/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Young Suk Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

Woojin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 3, 2023
Hotel Manager trả lời vào 21/03/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Kim.Thank you for taking the time to review our property, your comments are very much valued We are thrilled that you loved your experience. And if you have any recommendations or suggestions for us to enhance our customer service skills, please let us know.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

KI BAE

Lưu trú 2 đêm vào Tháng 1, 2023
Hotel Manager trả lời vào 09/02/2023
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang.It truly is a pleasure to have you stay with us at our hotel Mr. Kim.Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,Hotel Managers.

4/10 - Kém

Patrick, Windsor

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Property, room and check-in staff were fantastic, but that is as good as it got and downhill from there
Hotel Manager trả lời vào 09/02/2023
Dear Mr. Culpan.It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel.Thank you for taking the time to share your feedback, both positive and constructive. We apologize we did not exceed the standard you received during your previous stay. We can definitely see how upsetting it would be. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. We've already discussed and retrained our staff solving problem skills to ensure improving guest satisfaction. We do hope to get your understanding.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,Hotel Manager.

8/10 - Tốt

yuk wan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 11, 2022
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Mr/Ms yuk wan ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

dzung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good to stay
Staffs were great, friendly. Room was clean, spacious.
Lưu trú 1 đêm vào Tháng 10, 2022
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Ms Dung ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

8/10 - Tốt

TOMONORI

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 9, 2022
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Mr/Ms TOMONORI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

10/10 - Xuất sắc

MASASHI

Lưu trú 1 đêm vào Tháng 8, 2022
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Mr MASASHI ,Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel.It truly is a pleasure to have you stay with us at our hotel Mr/MsThank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang.Gratefully yours,

6/10 - Được

Hong

Đi theo nhóm
Ok
Lưu trú 4 đêm vào Tháng 7, 2022
Ban Giám đốc Khách sạn trả lời vào 05/08/2022
Lời chào trân trọng từ Khách sạn Mường Thanh Luxury Sông Hàn Đà Nẵng. Chúng tôi xin gửi lời cảm ơn đến Chị Hong Thai đã lựa chọn Khách sạn là điểm đến trong chuyến đi của mình. Chúng tôi rất vui mừng khi biết được Chị hài lòng với dịch vụ Khách sạn trong thời gian lưu trú, và hi vọng đội ngũ nhân viên đã nhiệt tình hỗ trợ và mang đến cho Chị một trải nghiệm trọn vẹn khi ở tại Khách sạn. Hi vọng trong thời gian tới chúng tôi sẽ lại có cơ hội được đón tiếp Chị tại Khách sạn. Một lần nữa, chân thành cảm ơn Chị và chúc Chị có một ngày vui vẻ. Trân trọng, Ban Giám đốc Khách sạn.

2/10 - Tồi

Ryan

Lưu trú 4 đêm vào Tháng 7, 2022
Mrs. Le Thi Xuan Thao General Manager trả lời vào 22/02/2024
Dear Mr/Ms Ryan .It truly is a pleasure to have you stay with us.Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you receive during your stay. Your comments have been discussed at length with the responsible team leader to ensure the hotel maintains its standards.If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang.Gratefully yours,

6/10 - Được

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi phòng
Not as nice as the pics!
We chose this hotel because it was close to the airport. The pictures are a little bit nicer than the facility is currently. I’ve think back in the day this hotel was a lot nicer. We had two twin beds on the 14th floor, and over my three week vacation in Asia these were the most uncomfortable beds that we slept in. Not by a whole lot, but you can cab or grab your way around.
Lưu trú 1 đêm vào Tháng 7, 2022
Hotel Managers trả lời vào 05/08/2022
Dear Mr. Nicole, It truly is a pleasure to have you stay with us at Mường Thanh Luxury Song Han Hotel. Thank you for taking the time to share your feedback, both positive and constructive. I apologize we did not exceed the standard you received during your previous stay. I can definitely see how upsetting it would be. We hope that the Hotel staff provided such great service. With your helpful mention, we have already checked and had maintenance plans to improve hotel facilities. If there is any way we can further assist you, please do not hesitate to reach out to us. We look forward to welcoming you back to Muong Thanh Luxury Song Han Hotel next time you come to Danang. Gratefully yours, Hotel Manager.

6/10 - Được

Cam

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Ok for price
Lưu trú 1 đêm vào Tháng 6, 2022
Hotel Managers trả lời vào 06/07/2022
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Phan Thank you for taking the time to share your feedback. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

10/10 - Xuất sắc

Charles

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, good value, close to everything, would stay here on next visit.
Lưu trú 2 đêm vào Tháng 6, 2022
Hotel Managers trả lời vào 28/06/2022
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. Charles. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

10/10 - Xuất sắc

George

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was PERFECT! Only two girls weren't friendly... one of them manipulated us with taxi... last day the supervisor come to our room and did apologise... and we had apologise from hotel menager... All staff of breakfast restorant were so friendly and they worked very hard to make guests happy. Last day they surpassed us with little birthday cake for me... this was so nice of them... thanks to them! I got a birthday present and card from reception staff as well thanks to them to! So our stay was really nice. Security and cleaning staff olso was so frandly and they looks after guests so well.
Lưu trú 5 đêm vào Tháng 6, 2022
Hotel Managers trả lời vào 27/06/2022
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr. George. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. Gratefully yours, Hotel Managers.

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가성비 좋고, 직원들도 친절함. 푸라마리조트 직원들보다 더 친절함
Lưu trú 2 đêm vào Tháng 6, 2022
Hotel Managers trả lời vào 28/06/2022
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Once again, thank you for your kind words and we look forward to hosting your stay again the next time you come to Da Nang. 너무 감사하고 다낭에서 또 만나요! Gratefully yours, Hotel Managers.

8/10 - Tốt

Huy, seattle

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staffs are the best. Breakfast buffets great. Price is right during this tough times. Enjoyed my stay. Will come back again when things back in normal. Currently mostly amenities not opening.
Lưu trú 4 đêm vào Tháng 5, 2022
Hotel Managers trả lời vào 10/05/2022
Warmest greeting from Mường Thanh Luxury Sông Hàn Hotel Da Nang. It truly is a pleasure to have you stay with us at our hotel Mr Huy. Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Currently Hotel services such as swimming pool, fitness center, and spa have been reopened. We look forward to hosting your stay again the next time you come to Da Nang to ẹnoy with all of the Hotel's services to the fullest. Once again, thank you for your kind words and have a nice day. Gratefully yours, Hotel Managers.