4/10 - Kém
Tricia
19/06/2025
The hotel is under construction. The lobby is completely blocked off and they were jack hammering inside while I tried to check in, I could barely hear the employee. They refused to cancel my reservation or give me a refund and insisted that I wouldn’t be able to hear the construction noise in our room. Spoiler alert: I could. I watched the front desk employee book someone for 14 nights at the hotel (on the phone) and not mention that the hotel is under major construction. That is unethical and bad business. This should be mentioned on the hotel’s web site. The rooms have popcorn ceilings and the door of our bathroom looked like the bottom of it had been chewed on. The bathroom was moldy. This hotel needs a major update. I guess they are updating the lobby just not the rooms. Bottom line: don’t stay here.



Tricia
Lưu trú 1 đêm vào Tháng 6, 2025