Mặt tiền nơi lưu trú - ban đêm
Kiểm tra phòng trống

Nhận xét về Sigiriana Resort by Thilanka

5 out of 5
Sigiriana Resort by Thilanka
#51, Gadawalayaya, Moragollawa, Dambulla

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 33/72 nhận xét" "
Đánh giá 8 - Tốt. 16/72 nhận xét" "
Đánh giá 6 - Được. 10/72 nhận xét" "
Đánh giá 4 - Kém. 3/72 nhận xét" "
Đánh giá 2 - Tồi. 10/72 nhận xét" "

7,8/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,8/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Sunitha

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very expensive stay for not much facilities. Staff barely able to understand requests. No timely answers for queries before we arrived at the property. Staff do not go out of the way to make your experience pleasant at all. Breakfast was below average. For the expensive pricing, you would expect a better spread, but no. Cleanliness of property is also below average when you compare with similar properties in the price range.
Lưu trú 2 đêm vào Tháng 3, 2024

8/10 - Tốt

Christian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ottimo relax
Bella struttura con charme , personale gentile e ottimo il giardino
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Rasangika

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Samer

Lưu trú 1 đêm vào Tháng 4, 2023

8/10 - Tốt

Oscar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Buen hotel en la zona
Calidad precio esta muy bien, si bien es cierto que algo mas de mantenimiento no le vendría mal en general esta muy bien por el precio que pagamos. Desayuno rico, la comida el la carta ok, si volvería aqui
Lưu trú 1 đêm vào Tháng 8, 2022
Shane trả lời vào 02/10/2022
Dear Oscar,Thank You for choosing your stay with us. Hope you enjoyed your stay with us and thank you for for the review and comments that you mentioned. Hope you had a safe journey back home. Hope to see you again.BR-SHANE

8/10 - Tốt

Miroslav

Lưu trú 2 đêm vào Tháng 3, 2022
SHANE trả lời vào 16/04/2022
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

10/10 - Xuất sắc

Ramanathan Iyer

Lưu trú 1 đêm vào Tháng 3, 2022
SHANE trả lời vào 16/04/2022
Dear Miroslav, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

2/10 - Tồi

Kandiah

Lưu trú 3 đêm vào Tháng 3, 2022
SHANE trả lời vào 16/04/2022
Dear Kandiah, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

8/10 - Tốt

Kim

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2022
SHANE trả lời vào 16/04/2022
Dear Kim, Thank you for choosing your stay with us and for your comments. Hope to see you again. BR-SHANE

6/10 - Được

Azim, buckhurst hill

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Lovely property with very friendly and attentive staff. Issues with cleanliness - dirty towels in room and no hand / face towels, with COVID measures - barely any mask wearers in buffet dining with no hand sanitisation in sight despite shared use of serving spoons, with no enforcement or basic measures in place. Also had photos of jacuzzi bathtub in photos but no jacuzzi in the room - there was a switch in the bathroom that was labelled Jacuzzi but did nothing.
Lưu trú 1 đêm vào Tháng 1, 2022
SHANE trả lời vào 09/01/2022
Dear Azim, Thank you for choosing your stay with us and taking a moment for highlighting the property we ensure will look into it and act accordingly. Hope to see you again. BR-SHANE

6/10 - Được

Anna

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Okropny hotel z ładnym basenem
Hotel ratował tylko piękny ale stary i zimny basen wśód pół ryżowych. Bałagan i brud. Kelnerzy w brudnych ubraniach. Śniadanie okropne. Nie było co zjeść. Soki lały się po podłodze a jajka walały pod nogami. Management tylko czekał na godzinę 9 am by zasiąść do stołu. Brud na restauracji. Ceny bardzo wysokie.
Lưu trú 2 đêm vào Tháng 12, 2021
SHANE trả lời vào 01/01/2022
Dear Valued Guest, Thank you for choosing your stay with us. And thank you for your valuable comments. Sorry for the inconvenience that this may cause you. We ensure to look into these issues and correct them. Again Thank you for your valued comments. BR-SHANE

10/10 - Xuất sắc

kanika

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property. Rooms were spacious and had an amazing view. The staff was very nice
Lưu trú 2 đêm vào Tháng 12, 2021
Shane trả lời vào 31/12/2021
Dear Kanika, Thank you for choosing your stay with us. Hope you enjoyed your stay hope to see you again. BR-SHANE

8/10 - Tốt

Eddie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice pool.Great 3 course dinner.and good waiter. Room nice and clean. Breakfast can be improved. Good stay.
Lưu trú 1 đêm vào Tháng 12, 2021
SHANE trả lời vào 31/12/2021
Dear Eddie, Thank you for choosing your stay with us. And hope you had a nice stay with us. Hope to see you again.

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2020
Vishva Ajith trả lời vào 12/03/2020
Dear Guest, We apologize for the inconvenience caused during your stay and we will definitely consider your suggestions.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Wunderbares Hotel!! Sehr aufmerksames, freundliches Personal, schöner Pool und sehr sehr leckeres Frühstück...... Ich wäre gerne länger geblieben
Lưu trú 1 đêm vào Tháng 2, 2020
Vishva Ajith trả lời vào 05/03/2020
Dear Guest, Thank you very much for your wonderful comments.

10/10 - Xuất sắc

Lena, Switzerland

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed one night at the Sigiriana Resort by Thilanka and had a wonderful time. The staff was very friendly, we ate dinner and breakfast which was delicious and they even organised us a driver to Kandy. The pool area looks beautiful!
Lưu trú 1 đêm vào Tháng 2, 2020
Vishva Ajith trả lời vào 05/03/2020
Dear Lena, Many thanks for your wonderful comments about your stay with us and we are hoping to see yo soon in near future for even better service.

6/10 - Được

Khách đã xác thực

Đi cùng gia đình
Fint sted, trænger til en kærlig hånd hist og pist
Det er et fint sted med en masse potentiale, men lidt slidt i kanterne, så det vil gøre en forskel, hvis der blev fikset lidt hist og pist. Fx madrasserne på solsengene, forvaskede håndklæder, pletter på sengetæppe, hul i terassestolene...
Lưu trú 2 đêm vào Tháng 2, 2020
SHANE trả lời vào 29/02/2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfekt; vom Zimmer über Pool zum Restaurant / Büffet. Hat auch alles seinen Preis...
Lưu trú 2 đêm vào Tháng 2, 2020
Vishva Ajith trả lời vào 24/02/2020
Than You Very much for your wonderful comments.

10/10 - Xuất sắc

Daniel

Lưu trú 2 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Modern hotel with great pool and gardens.
Lovely, modern design hotel with great pool and gardens. Good selection of food in the restaurant although we have had better on our trip. Villa room was comfortable although the sofa certainly needed replacing. About 10 mins tuk tuk ride from main attractions.
Lưu trú 2 đêm vào Tháng 2, 2020
Shane trả lời vào 09/02/2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Alex, San Francisco, CA

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The resort itself is gorgeous, the pool is lovely, the food was pretty decent, and the staff were friendly and super helpful! They helped us organize a safari nearby, a tuktuk to Lion's Rock (Sigiriya), and a taxi back to Colombo. Would definitely recommend and would love to come back myself!
Lưu trú 2 đêm vào Tháng 1, 2020
Shane trả lời vào 15/01/2020
Dear Alex, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff couldn't be more helpful and fabulous buffet.
Lưu trú 2 đêm vào Tháng 12, 2019
Shane trả lời vào 08/01/2020
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 - Tốt

KARIM

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2020
Shane trả lời vào 08/01/2020
Dear Akrim, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 - Tốt

YUKA

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
自然に囲まれたホテル
運良く部屋がアップグレードされてて、思いがけずバスタブに浸かることができました。夕方チェックイン後、プールに入りましたが、建物の影でプールに日差しが当たらず少し肌寒かったのは、残念でしたが、レストランのスタッフは、皆さんフレンドリーで総合的には、いいホテルだと思いました。食事も美味しし、2階にあるので、景色がいい。
Lưu trú 1 đêm vào Tháng 1, 2020
Vishva Ajith trả lời vào 27/01/2020
Dear Yuka, Many thanks for your wonderful comments.

8/10 - Tốt

Cecilia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2019
Vishva Ajith trả lời vào 27/01/2020
Many thanks for rating us 8/10.

10/10 - Xuất sắc

Bartosz

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2019
Vishva Ajith trả lời vào 29/12/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards,

2/10 - Tồi

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were lied to constantly. This hotel doesnt like Foreigners. We had 2 rats in our room going into our luggage locking for food. The front desk guy Christopher keep lying about the hotel being full and we couldnt move. The hotel was largely empty. I am going to ask you for a complete refund of the money i paid you.
Lưu trú 2 đêm vào Tháng 9, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
sfeervolle, mooie kamers, fijn zwembad, lekkere keuken (buffet)
Lưu trú 2 đêm vào Tháng 8, 2019
Shane trả lời vào 28/09/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2019
Shane trả lời vào 30/08/2019
Dear Sir/Madam, Thank You for choosing your stay with us and thank you for taking a moment for the review of your stay. BR-SHANE

6/10 - Được

Serge

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Beautiful place but!...
Beautiful hotel in wonderful area Crazy swimming pool in the rice field Big confortable room BUT: it must have been a beautiful hotel in the past but when you look better there is big lack of reparation! Everything should need some work in the room : walls, roof, furnitures, fridge out of order.... And the service is really under the level of the hotel: only one little bottle provide the first day, second day no tower in the bathroom; I asked 4 times an adaptator for plug electricity (because they have ONLY locals ones in the room) and finally I had to go in town and buy one! But honestly for the price I paid it was still a good stay
Lưu trú 2 đêm vào Tháng 8, 2019
Shane trả lời vào 20/08/2019
Dear Serge, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Edward

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent facilities
Amazing facilities and views. The pool was excellent and the gardens were beautiful. Staff were very welcoming. The location was perfect to visit the caves and Sigirya.
Lưu trú 1 đêm vào Tháng 7, 2019
Shane trả lời vào 20/08/2019
Dear Taniya, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 6, 2019
Shane trả lời vào 15/07/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

2/10 - Tồi

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 4, 2019

10/10 - Xuất sắc

Preston

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great start to a vacation
The views were gorgeous. The location was serene. It's far enough away to have peace and quiet but near enough to popular sites to enjoy whatever type of trip you're looking for. The dinner and breakfast buffets were delicious and had a nice variety to choose from. The service was friendly and welcoming. The on-site Ayurvedic massage was heavenly, and the pool at sunset with a cocktail was an experience to remember. The room was comfortable, the wifi worked well enough, and the shower had good temperature and pressure. Overall, a terrific stay. We stayed here for one night at the start of a two-week trip around Sri Lanka, and it was the perfect way to start.
Lưu trú 1 đêm vào Tháng 4, 2019
SHANE trả lời vào 24/04/2019
Dear Sir/Madam,, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

6/10 - Được

Laura

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Beautiful setting, let down by patchy service
This is a beautiful hotel set in stunning and extensive grounds. Check-in was great and our room was spacious and clean. However this hotel is let down by the restaurant. For dinner, we were told we had to use the buffet which is Rs.2200 (rather a lot for Sri Lanka). This would’ve been fine however the vegetarian options at the buffet were extremely poor. They were a cheap looking pizza under a heat lamp, pasta with pesto (student food), and some dhal. Definitely not worth it if you are vegetarian. So my boyfriend and I both ordered the same main and a couple of small sides from the a la carte. When the food came, however, the waiter only bought one main. We explained that we ordered two, and he then argued with us telling us that we only ordered one (why would we only order one main meal for two people?). Instead of bringing another meal, he went to the buffet and brought over a plate of stale bread rolls, put them down on the table and said these are free. We ended up sharing one meal. I then ordered a dessert. The dessert order was ignored even when I asked for it twice. Eventually, he came over with the dessert with melted ice cream, and told us we had to pay right then and we couldn’t put it on the room. He wouldn’t give me the total I had to work it out with pen and paper. Then he TOOK MY CARD away and came back and told me to put my PIN in but wouldn’t tell me the amount. Very dodgy. I had to complain to the manager. Also air con and fan barely worked in room. Poor.
Lưu trú 1 đêm vào Tháng 3, 2019
Shane trả lời vào 10/04/2019
Dear Laura, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

4/10 - Kém

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Helheten var bra, det som var mindre bra. Frukost, torr tråkig ofta slut. När vi skulle vidare ville vi ha en taxi, då kunde man bara välja på hotellets bil, först skulle vi få en van som skulle ta 10 minuter det slutat med en liten bil efter nästan en timmes väntat.
Lưu trú 2 đêm vào Tháng 3, 2019
Shane trả lời vào 26/03/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 - Tồi

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 3, 2019

2/10 - Tồi

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No tennis court No yoga No turnsdown service No cricket Luxury taty and smelt like sewerage Food good Pool good Overpriced for money Staff tried to put us in other hotel due to overbooking which we refused. Appalling management.
Lưu trú 3 đêm vào Tháng 3, 2019
Shane trả lời vào 20/03/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 - Tồi

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 3, 2019

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2019

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious, contemporary, clean, nice long pool and extensive gardens with mature trees. Helpful staff.
Lưu trú 2 đêm vào Tháng 3, 2019
Shane trả lời vào 11/03/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 - Xuất sắc

ViajerosSri, España

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
El hotel está muy bien. Piscina con una vista a la naturaleza espectacular. Ubicado cerca del templo de las cuevas de Dambulla. Cerca de la roca Sigiriya. Personal muy atento y servicial. Habitación amplia. No hay ruido. Cama cómoda. Limpieza del baño regular. Bañera de hidromasaje no funciona. Insectos varios. Nevera sucia y destartalada. Desayuno abundante y variado. Cena variada de buffet.
Lưu trú 2 đêm vào Tháng 3, 2019
Shane trả lời vào 09/03/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

6/10 - Được

Jane

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lovely extensive grounds, large rooms with comfortable beds but the bathrooms need upgrading and the buffet style meals were the only choice of food.
Lưu trú 1 đêm vào Tháng 3, 2019
Shane trả lời vào 09/03/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

alan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Our stay at this hotel was wonderful . So peaceful. Beautiful room , great food . The pool was magnificent after a mornings sightseeing . Very friendly staff , special mention to Manjula who took good care of us poolside . Nothing to fault here . Excellence all round
Lưu trú 3 đêm vào Tháng 2, 2019
Shane trả lời vào 09/03/2019
Dear Ali Hasankw Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice and quite place with beautiful garden and pool. Staff was very friendly. The best base for trips to Sigiria, Dambulla Cave Temple, Polonaruwa, Piddurangala... We had a wonderful stay.
Lưu trú 4 đêm vào Tháng 2, 2019
Shane trả lời vào 01/03/2019
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

10/10 - Xuất sắc

Niels Ruddy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2019
Shane trả lời vào 01/03/2019
Dear Sir/Mam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

8/10 - Tốt

Bryan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great base for touring
Gorgeous setting! Rooms very comfortable with good amenities. Pool and suppoundings idilic! Perfect for a base to visit we stayed 2 nights. Bed comfortable. Dinner and breakfast served as buffet which got busy and noisy. Best to sit outside to avoid the crush! Food nice but not a pleasant experience.
Lưu trú 2 đêm vào Tháng 2, 2019
Shane trả lời vào 13/02/2019
Dear Bryan, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards. BR-SHANE

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 1, 2019
Shane trả lời vào 04/02/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

2/10 - Tồi

Charlie

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ants in the bed
Swimming pool was great apart from that the whole stay was disappointing. The manager wasn’t helpful atall and we had hundreads of ants in our beding everyday. We had to have our bedding changed every night and wasn’t acceptable atall
Lưu trú 3 đêm vào Tháng 1, 2019
Shane trả lời vào 04/02/2019
Dear Charlie, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE

10/10 - Xuất sắc

RICCARDO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Loved Our Stay
Three comments: First, install anti-bird "pokey" wires above the balconies. We found a LOT of poop on our balcony. It was impassable. Response by staff was immediate and it was cleaned up. Second, India and Sri Lanka suffer from the same problem: point-source lights. The spa atmosphere at this hotel was excellent EXCEPT for blinding (or blinking in the dining area) lightbulbs. A hotel should not look like a night market. Bounce-lighting creates the entire night ambiance and both countries' tourism industries (as in, architecture and interior design) seem to have missed this one. Think of it as painting with light. Third: the WIFI at a resort of this caliber should be bullet-proof. Despite these (very minor) negatives, we had an absolutely delightful stay. It was obvious a lot of care and attention was put into this quiet, restful resort.
Lưu trú 3 đêm vào Tháng 1, 2019
Shane trả lời vào 04/02/2019
Dear Sir/Madam, Thank you for choosing your stay with us at Sigiriana Resort by Thilanka - Dambulla, and for taking a moment to review your recent stay. We are glad to hear that you highlighted about the property, and we hope you had a good stay with us. We apologies for any inconvenience that this may have caused you, and we appreciate your understanding as we continue to improve our customer experience. We are thankful for your feedback. We hope that you will visit us soon again and that we can make it better next time. Have a safe journey back home and all the best. With kind regards, SHANE