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Nhận xét về La Quinta Inn & Suites by Wyndham Mobile - Daphne

2.5 out of 5

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 492/1000 nhận xét" "
Đánh giá 8 - Tốt. 284/1000 nhận xét" "
Đánh giá 6 - Được. 120/1000 nhận xét" "
Đánh giá 4 - Kém. 61/1000 nhận xét" "
Đánh giá 2 - Tồi. 43/1000 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Eloy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 27/05/2024
Thank you so much for your wonderful review and for rating us a perfect 5 out of 5! We're thrilled to hear that you had such a fantastic experience during your stay. Our team works hard to provide the best service possible, and it's incredibly rewarding to receive such positive feedback. We look forward to welcoming you back for another outstanding stay in the future!

10/10 - Xuất sắc

Andrew

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cleanest hotel bathroom I have ever seen. Thank you
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 27/05/2024
Thank you so much for your kind words! We're thrilled to hear that you found our hotel bathroom to be the cleanest you've ever seen. Our team takes great pride in maintaining high standards of cleanliness, and your appreciation means a lot to us. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Cassie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The check in was easy. The staff were nice. The beds were comfortable. They even had dove soap. It was an all around great trip!
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 27/05/2024
Thank you so much for your kind review! We're delighted to hear that you had an easy check-in experience and found our staff to be nice. It's great to know that you found the beds comfortable and appreciated the Dove soap. We're thrilled that you had an all-around great experience and look forward to welcoming you back in the future!

10/10 - Xuất sắc

LJ

Clean, helpful staff and dog friendly!
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 20/05/2024
Thank you for your feedback! We're glad you found our hotel clean, our staff helpful, and appreciated our dog-friendly policy. We look forward to welcoming you and your furry friend back soon!

8/10 - Tốt

carol

Đi cùng thú cưng, Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They they welcome my fur baby!!!
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 20/05/2024
We're thrilled to hear that you and your furry friend felt welcome during your stay! We understand how important it is to accommodate all members of your family, including pets. We look forward to hosting you and your fur baby again in the future. Thank you for your feedback!

10/10 - Xuất sắc

Susan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was anice motel and we will stay tjere again.
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 20/05/2024
Thank you for your kind words! We're delighted to hear that you enjoyed your stay and plan to visit us again. We look forward to welcoming you back for another pleasant stay. Safe travels!

10/10 - Xuất sắc

ramsey

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 20/05/2024
Thank you for your feedback! We're happy to hear you had a nice stay. If you have any other comments or suggestions, please feel free to share. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

Cristian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and convenient location for food. Very clean. Would stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 13/05/2024
It sounds like you had a great experience! Finding a hotel with friendly staff, convenient food options, and cleanliness can really enhance a stay. It's awesome to hear that you would stay there again.

8/10 - Tốt

Bradford

Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 27/05/2024
Thank you for your review and for rating us 4 out of 5!

10/10 - Xuất sắc

Matt

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
gm trả lời vào 09/05/2024
That's fantastic! Giving a perfect score really speaks volumes about your experience. It sounds like the hotel met or even exceeded your expectations in every aspect. Thanks for sharing your feedback, and I'm sure it'll be helpful for others looking for a great place to stay. If you need any more assistance or recommendations in the future, feel free to ask!

10/10 - Xuất sắc

BryKias

Khách đi công tác, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ
Stay was good but there was still a lot of construction going on to update the building walls were thin so we heard others conversations at night . But overall stay was good
Lưu trú 1 đêm vào Tháng 5, 2024
gm trả lời vào 06/05/2024
It's great to hear that despite some inconveniences like ongoing construction and thin walls, you still had a positive overall experience. It's important for hotels to address noise issues, especially during renovation periods, to ensure guests have a comfortable stay.

10/10 - Xuất sắc

Monica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and quiet hotel. Loved it.
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 06/05/2024
It sounds like you had a wonderful stay! Finding a clean and quiet hotel can really enhance the overall experience of a trip. We look forward to seeing you again.

10/10 - Xuất sắc

Lilia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 06/05/2024
I'm glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 - Xuất sắc

Clay, Richardson

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 29/04/2024
That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay.

10/10 - Xuất sắc

Joseph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 29/04/2024
That's fantastic to hear! It sounds like you had a truly exceptional experience during your stay. A perfect rating like that speaks volumes about the quality of the accommodations and the service provided by the staff. If you ever find yourself in need of a place to stay again, it sounds like this hotel would be a great choice!

6/10 - Được

Kathryn

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There was not much that I did like about this property. There is a lot to be desired for the cleanliness of the property.
Lưu trú 3 đêm vào Tháng 4, 2024
gm trả lời vào 29/04/2024
I'm sorry to hear that your experience at the property was disappointing, especially regarding cleanliness. A clean and well-maintained environment is crucial for a comfortable stay. Did you have an opportunity to address your concerns with the staff during your stay? Providing feedback directly to the management can often lead to improvements and ensure a better experience for future guests.

8/10 - Tốt

Tiffanie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was very nice with an updated look. Staff was very nice and helpful. Convenient, safe location. Food and shopping all right across the street. The only issue we had was I had to pull up really hard to get the deadbolt to latch on my room door. The face plate and the dead bolt just did not line up correctly. I was finally able to get it to lock but definitely need to make sure all the doors are easily lockable. Other than that, our stay was wonderful!
Lưu trú 2 đêm vào Tháng 4, 2024
gm trả lời vào 29/04/2024
It sounds like you had an overall great experience at the property! A modern look, helpful staff, and a convenient location can really enhance a stay. It's good to hear that the issue with the deadbolt didn't overshadow your enjoyment, though it's definitely something worth mentioning to the management so they can address it and ensure the safety and comfort of all guests in the future. Did you get a chance to explore the area around the hotel during your stay?

10/10 - Xuất sắc

Jeffrey, Lexington

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All was nice!
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 22/04/2024
It's great to hear that you found everything to be pleasant during your stay! If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your experience is enjoyable and comfortable. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 - Xuất sắc

TIM

Lưu trú 2 đêm vào Tháng 4, 2024
gm trả lời vào 06/05/2024
Yay! Happy you enjoyed your stay with us!

10/10 - Xuất sắc

Rick

Đi cùng thú cưng, Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No complaints at all. Everything was great.
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 16/04/2024
We're thrilled to hear that you had such a positive experience during your stay with us! Your satisfaction is our top priority, and it's wonderful to know that everything met your expectations and that you have no complaints.Thank you for taking the time to share your feedback. If there's anything else we can do to make your next stay even better or if you have any special requests, please don't hesitate to let us know. We're here to ensure that every aspect of your stay is enjoyable and memorable.We appreciate your patronage and look forward to welcoming you back for another great stay in the future!

8/10 - Tốt

mcadoo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No complaints. It was clean and the staff was helpful
Lưu trú 3 đêm vào Tháng 4, 2024
gm trả lời vào 16/04/2024
We're delighted to hear that you had such a positive experience during your stay with us! Providing a clean and welcoming environment for our guests is a top priority, and it's wonderful to know that you found everything to your satisfaction.Thank you for acknowledging the efforts of our staff. We're proud of our team and their commitment to ensuring that our guests have a comfortable and enjoyable stay.

6/10 - Được

Lavender

Đi cùng bạn đồng hành
Clean room. Doing a lot of construction work on the property and the rooms aren’t very soundproof. A decent place to sleep.
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 11/04/2024
I apologize for the noise during your stay with us. We would like you to stay again on your next trip.

10/10 - Xuất sắc

Carolyn

Đi theo nhóm
Room was nice and clean and very roomie
Lưu trú 1 đêm vào Tháng 4, 2024
gm trả lời vào 08/04/2024
It's great to hear that the room was nice, clean, and spacious. Having a comfortable and tidy space can greatly enhance the overall experience of your stay. If you have any other aspects of your experience you'd like to share or if you have any questions, feel free to let me know!

8/10 - Tốt

Fawnya

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed here for a cruise. Fairly close to cruise terminal. Easy access from the freeway. Close to restaurants.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 08/04/2024
Being fairly close to the cruise terminal, having easy access from the freeway, and being near restaurants are definitely convenient features for travelers, especially those embarking on a cruise. We look forward to seeing you on your next trip.

10/10 - Xuất sắc

ANGELICA, Spartanburg

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything good
Lưu trú 4 đêm vào Tháng 3, 2024
gm trả lời vào 08/04/2024
We are delighted to your stay was a 5 out of 5!

10/10 - Xuất sắc

Bridget, Gulfport

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quick service
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 03/04/2024
I'm glad to hear that your stay at the hotel featured quick service! Efficient and prompt service can significantly enhance the overall experience of staying at a hotel.

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and comfortable room with a huge tv, excellent staff and great breakfast. My new go-to hotel for the eastern shore!
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 03/04/2024
It sounds like you had a fantastic experience! A clean and comfortable room, along with amenities like a huge TV and a great breakfast, can really make a stay enjoyable. Having excellent staff adds to the overall positive experience, and it's wonderful to hear that you found your new go-to hotel for the Eastern Shore. If you have any more experiences to share or if you need any recommendations for future travels, feel free to let me know!

10/10 - Xuất sắc

Ava

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Can’t complain ! It was safe, clean, and all staff went above and beyond to accommodate my family ! Breakfast was pretty good too for a hotel ! We’ll be back !
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 03/04/2024
It's fantastic to hear that you had such a positive experience! Safety, cleanliness, and attentive staff are all essential components of a great hotel stay, and it's wonderful that your hotel exceeded expectations in these areas. A good breakfast is always a nice bonus as well. It sounds like you've found a reliable choice for your future visits, and I'm sure the hotel staff will be delighted to welcome you back. If you ever need any more assistance or recommendations for your travels, don't hesitate to reach out. Safe travels and enjoy your next stay!

2/10 - Tồi

craig

Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 22/04/2024
I see, the rating indicates that you were dissatisfied with your experience despite the response. It's disappointing to hear that your concerns weren't adequately addressed or resolved to their satisfaction. It might be helpful to further investigate the specific issues raised and take additional actions to rectify them, if possible. Continuous improvement is key to ensuring a positive guest experience. If you need assistance crafting a follow-up response or addressing any further feedback, feel free to let me know.

10/10 - Xuất sắc

Wayne

Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 16/04/2024
Thank you so much for rating us 5 out of 5! We truly appreciate your feedback and are delighted to hear that you had such an excellent experience during your stay with us. Your satisfaction means the world to us, and we're thrilled that we could meet and exceed your expectations.

10/10 - Xuất sắc

Autumn

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very clean and the room was a lot better than I expected
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 25/03/2024
It's fantastic to hear that the hotel exceeded your expectations and that you found the room to be exceptionally clean. A clean and comfortable room can truly enhance the overall experience of your stay. If you were pleasantly surprised by the quality of the accommodations, it might be worth sharing your positive feedback with the hotel staff or leaving a review online. This not only helps other travelers make informed decisions but also provides valuable encouragement to the hotel staff for their efforts in maintaining high standards.

8/10 - Tốt

Elena

Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 08/04/2024
We look forward to seeing you on your next trip.

10/10 - Xuất sắc

Tim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
HUGE rooms and great staff and a ton of amenities in the area!
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 19/03/2024
Yay! I am glad you enjoyed your huge room! We look forward to seeing you on your next trip.

6/10 - Được

Betty

Đi cùng gia đình
average
Lưu trú 2 đêm vào Tháng 3, 2024
gm trả lời vào 12/03/2024
I am sorry to hear that your stay was just average. We hope you try us again in the future so you can see we are above average.

10/10 - Xuất sắc

lorenzo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
gm trả lời vào 12/03/2024
5 out of 5! I appreciate you. We look forward to seeing you again.

4/10 - Kém

Terence, north vancouver

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It’s the old ‘you get what you pay for’ line. Old, carpets coming up in the hallway and not the cleanest place to stay.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 27/02/2024
I saddened to hear about your stay, but at this location we do not have carpet.

8/10 - Tốt

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 19/03/2024
I am happy you enjoyed you r stay with us.

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 19/02/2024
Very excited your stay with us was a 10!

10/10 - Xuất sắc

jon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The front desk workers were professional and they were very helpful
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 19/02/2024
I am happy the front desk was very helpful.

6/10 - Được

Jac

Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 12/03/2024
We look forward to seeing you on your next trip.

2/10 - Tồi

Tymond

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I didn’t stay here. And when i tried to get it corrected they just gave me the run around and regurgitated policy like i wasn’t a person.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 19/02/2024
I apologize for the inconvenience. I looked at your reservation. I see that you had called a week after your check-in date to cancel. Hotel policy to cancel is by 6pm the day of check-in.

10/10 - Xuất sắc

MICHAEL

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 12/03/2024
I am happy your stay with us was a10! We look forward to seeing you again on your next trip.

6/10 - Được

Garth

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We arrived early coming from our cruise. The front desk person was so put out that we were early and she kept repeating that they just cleaned the lobby and we couldn’t stay in there. She wanted us to take our two children and all of our luggage and walk somewhere for breakfast and come back later. She then proceeded to say if we were to check in early, there would be a fee which we said we did not mind . Our room is on the second floor and the door does not automatically close behind you. You have to make sure when you enter or leave that you physically shut the door so it locks. The overnight front desk person was amazing and very helpful.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 13/02/2024
It sounds like you had a mixed experience with the hotel staff. It's unfortunate that the front desk person during check-in was not accommodating and made you feel unwelcome when you arrived early. However, it's great to hear that the overnight front desk person provided excellent service and was helpful during your stay.Regarding the issue with the door not automatically closing behind you, it's definitely a concern for safety and security. It's good that you brought it up to the overnight staff, and hopefully, they can address the issue to ensure the safety of all guests.Overall, while there were some issues with the initial check-in experience, it's positive that the overnight staff made up for it with their helpfulness and professionalism. It might be worth providing feedback to the hotel management about your experience so they can address any issues and improve their service for future guests.

8/10 - Tốt

Jacob

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 13/02/2024
We are happy that you enjoyed your stay with us.

10/10 - Xuất sắc

Gilbert

Great staff… very pet friendly property… will go back next time
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 19/02/2024
Thank you for the 5 out of 5 rating. We look forward to seeing you on your next trip.

10/10 - Xuất sắc

Billy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent Overnight Stay
Excellent facility. Recently remodeled. No complaints whatsoever. Very comfortable bed & choice of hard and soft pillows. Good choice of restaurants within walking distance.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 08/02/2024
I am happy you enjoyed your stay with us.

6/10 - Được

Howard

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There seems to be water damage being remediated but rooms themself were nice with vinyl flooring instead of carpet.
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 08/02/2024
Besides the water damage I am happy you enjoyed your stay with us.

10/10 - Xuất sắc

Loribeth

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
gm trả lời vào 05/02/2024
Fantastic to hear that you would rate your experience a perfect 10 out of 10! It sounds like you had a wonderful time. If there's anything specific, you'd like to highlight or share about your experience, feel free to let me know. Your positive feedback is always appreciated!

6/10 - Được

Kimberly, Vancouver

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Pros: great location, clean room, felt safe walking my dogs! Cons: Front desk employee Jamie wasn’t very friendly or welcoming. I was advised the pet fee was $50. I stated at other LaQunita’s I only paid $25 tx. She pointed to the sign on the desk. I was advised there was a pet station with bags. I found the receptacle for the bags and it was empty. There wasn’t an area that was designated for dogs and the three trash cans around the property were overflowing. If patrons are expected to adhere to the pet policy it might be in your best interest to insure your patrons know the specific location on the property for the pets to go! It’s a good thing I always have dog bags with me! Last word, I’ve stayed at many LaQuinta’s and am always pleased! This was my first experience that was so-so!
Lưu trú 1 đêm vào Tháng 1, 2024
gm trả lời vào 02/02/2024
It's great to hear that you found the location of the hotel convenient, the room clean, and that you felt safe walking your dogs. However, it's unfortunate that your experience with the front desk employee, Jamie, wasn't as positive. Customer service is a crucial aspect of any hotel stay, and it's important for staff to be welcoming and accommodating.The issue with the pet fee discrepancy and the lack of clear information about the designated pet area on the property are valid concerns. It's essential for hotels to communicate policies clearly and ensure that amenities, like pet stations and bags, are adequately stocked and maintained. Your feedback about the overflowing trash cans is also important, as it contributes to the overall experience of guests.It's good that you always have dog bags with you, but for guests who might not, having a well-maintained pet station is crucial. I apologize for the issues you had during your stay with us.

10/10 - Xuất sắc

Ellen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay
We have stayed at this property before and were not disappointed. Friendly staff, clean comfortable rooms, convenient to interstate. Would definitely stay again
Lưu trú 1 đêm vào Tháng 1, 2024
gm trả lời vào 02/02/2024
It's wonderful to hear that you've had positive experiences at this property in the past. Having friendly staff, clean and comfortable rooms, and a convenient location near the interstate can greatly enhance the overall stay at a hotel. It's great that you've had consistently good experiences, and your willingness to stay again reflects the satisfaction with the services provided.