Search Hotels Near Day Lake, Cassopolis

"The check in staff was rude. I had to wait a week to get my deposit back. My family got together rented 3 rooms so we could hang out together and utilize their pool. Front desk clerk started saying well we can’t have you coming and going. She acted like we were a burden for her property for a weekend stay. What a waste we were on edge worried about making a mistake and getting our deposits taken even though the furniture is stained closet doors broken and a dirty cloudy pool. What a horrible experience. Shame on the lady that checked us in and shame on the management."

"Convenient location, clean, comfortable"

"Nice comfortable suite"

"They had a “be back in 5 minutes” sign up when we arrived. They were gone WELL over 5 mins. We had to wait an hour for someone to check us in. We had to ring the bell multiple times, at least 5. Then the man who checked us in was rude, like he was upset we were ruining his “me time.” The elevator was broken which made it hard to bring all our items upstairs, & I am disabled. There was makeup on the bedsheets, confetti on our floor, and a sticky substance on our coffee table. There was barely any toilet paper in our room. There were very visible and poorly repaired patches on the bathroom wall in multiple places. The worst part though? Someone actually WALKED INTO OUR ROOM - keyed themselves in - and said “OH I THOUGHT THIS WAS EMPTY.” We checked out before the night was through and will NEVER rent from Sleep Inn in Elkhart again. $112 for ONE night and they couldn’t even bother to give us more than a few sheets of toilet paper - let alone clean the room at all it seems. Horrible Hotel. Do not suggest. "

"The pool "

"Yes"

"clean room"

"The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and that they would get back with me."

"Changed our original itinerary to this hotel due to it having a pool and hot tub. Hot tub was broken and pool was ice cold. Shower water didn't stay hot and the way the room was set up couldn't see the TV.. Very disappointed with this hotel. Had to go all the way down to the front desk just to get ice also. Not at all what I was expecting. "