Cottages in Delaware County

"Booked a stay for a group I work with, they arrived to the home at 11:30pm to find out that the booking had been cancelled due to a declined payment but the bank confirmed that the card was good. I did not receive any notification from the managing company that there was a issue so we could not remedy it. I called them, they told me I would've received an email from Expedia (never did), spoke with Hotels.com who reached out and was told the same thing. At the same time, I received two duplicate...

"I enjoyed the cabin very much but wish it was cleaner. The sheets had hair in them that looked like a beard all by the top of the pillows. There was a lot of poop on the deck from birds. Dirty floors "