Minibar, két bảo mật tại phòng, bàn, phòng cách âm

Nhận xét về Deventure Sarovar Portico Kapashera

4 out of 5
Deventure Sarovar Portico Kapashera
88-89 Bijwasan Road, Kapashera, New Delhi, Delhi N.C.R.

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 40/134 nhận xét" "
Đánh giá 8 - Tốt. 50/134 nhận xét" "
Đánh giá 6 - Được. 23/134 nhận xét" "
Đánh giá 4 - Kém. 9/134 nhận xét" "
Đánh giá 2 - Tồi. 12/134 nhận xét" "

8,0/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Anirban

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a pleasure staying at this location. We left great memories with parents here.
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 03/05/2024
Dear Anirban, We are immensely pleased to hear that you had a delightful stay at our venue. It brings a great sense of fulfillment to our staff to know that you've made cherished memories with your parents amidst us. We acknowledge the role we played in making your time memorable and are thrilled by your satisfaction. Do revisit us for another remarkable stay. We are always ready to serve and make your stay unforgettable. Thanks & Regards,Jaideep

8/10 - Tốt

PARMINDER KAUR

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The reception staff was not helpful. The restaurant staff was very good. The air conditioner in the room wasn't working properly. Not had a very comfortable and restful night.
Lưu trú 1 đêm vào Tháng 4, 2024
Jaideep Jugran (General Manager) trả lời vào 17/04/2024
Dear Ms. Parminder,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,

6/10 - Được

david

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was excellent and very helpful. Food was good Had to get up for an early morning flight and there was no hot water for the shower The rooms are around a central courtyard so if there's a big gathering on the main floor, the noise travels up to the rooms
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 27/03/2024
Dear david, We are pleased to hear that you found our staff excellent and our food good. We sincerely value your satisfaction. On another note, we acknowledge your concerns about the lack of hot water for your early morning shower and the noise from the central courtyard. Feedback such as yours is very crucial as we strive to improve with each and every stay. Kindly know, this issue will be addressed immediately so that future guests don’t face similar inconveniences. We are also looking to improve our soundproofing. We greatly appreciate your patience and hope to have another chance to serve you better. Thanks & Regards,Jaideep

10/10 - Xuất sắc

Ajay

Lưu trú 1 đêm vào Tháng 3, 2024
Jaideep Jugran (General Manager) trả lời vào 14/04/2024
Dear Mr. Ajay,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards

6/10 - Được

usha

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 21/02/2024
Dear usha, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our [product/service], and we hope to have the opportunity to exceed your expectations in the future. Thanks & Regards,Jaideep

10/10 - Xuất sắc

Pierre

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 1, 2024
Jaideep Jugran (General Manager) trả lời vào 14/04/2024
Dear Mr. Pierre,It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back.Sincere Regards

4/10 - Kém

Pontus

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Ingen resturang öppen när vi kom. 24/7 room service funkade dåligt. Krångligt med bokningen. Längre från flygplatsen än utlovat
Lưu trú 1 đêm vào Tháng 1, 2024
Jaideep Jugran (General Manager) trả lời vào 14/04/2024
Dear Mr. Pontus, We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced due to the restaurant. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future.Thanks & Regards

8/10 - Tốt

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Jaideep Jugran (General Manager) trả lời vào 13/01/2024
Dear Valued Guest, It was a pleasure having you stay with us at Deventure Sarovar Portico, New Delhi-Kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the Deventure Sarovar Portico, New Delhi-Kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the Deventure Sarovar Portico, New Delhi-Kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for Deventure Sarovar Portico, New Delhi-Kapashera and look forward to welcoming you back. Thanks & Regards,

6/10 - Được

Mohit

Lưu trú 1 đêm vào Tháng 11, 2023
Jaideep Jugran (General Manager) trả lời vào 13/01/2024
Dear Mr. Arora, We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future. Thanks & Regards,

10/10 - Xuất sắc

Edythe

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was clean. Food service was above average, staff was attentive and professional.
Lưu trú 1 đêm vào Tháng 10, 2023
Jaideep Jugran trả lời vào 14/11/2023
Dear Edythe, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

8/10 - Tốt

HARJIT

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and well maintained rooms. Amazing food and good hospitality. It is close to the airport and the city
Lưu trú 2 đêm vào Tháng 9, 2023
Jaideep jugran trả lời vào 14/11/2023
Dear Mr. Harjit, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

10/10 - Xuất sắc

Pradeep

Đi cùng gia đình
Nothing
Lưu trú 1 đêm vào Tháng 7, 2023
Jaideep Jugran trả lời vào 23/08/2023
Dear Mr. Pradeep, it was a pleasure having you stay with us at the muse sarovar portico, new delhi-kapashera on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. At the muse sarovar portico, new delhi-kapashera, we are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is always our greatest reward. At the muse sarovar portico, new delhi-kapashera, we have implemented stringent hygiene processes to ensure the wellbeing of our guests and our team. Thank you for appreciating these measures. We are extremely delighted to have you as an “ambassador” for the muse sarovar portico, new delhi-kapashera and look forward to welcoming you back. Sincere regards Jaideep Jugran general manager

4/10 - Kém

Dr. K Selvanathan

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Room was clean.Food was good. Room intercom was not working properly. Service at reception was poor.Unable to arrange taxi from outside.I understand the is no tie-up with outside taxi service provider.when hotel car is on service the customer can not go out in urgent situations as the hotel is far from the main road.
Lưu trú 1 đêm vào Tháng 8, 2022
Jaideep Jugran (General Manager) trả lời vào 14/04/2024
Dear Mr. Selvanathan,We appreciate your feedback and understand that your stay at our hotel didn't fully meet your expectations. We are genuinely sorry to hear about the discomfort you've experienced. Your experiences will be addressed and necessary steps will be taken to prevent such issues in the future. We acknowledge the inconvenience it may have caused you. We will make sure to communicate this information more efficiently in the future to avoid any disappointments. Your valuable feedback gives us valuable insights about how we can improve. We hope to have the opportunity to serve you better in the future.Thanks & Regards,

6/10 - Được

Desh Deepak

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Value for money hotel but needs some refurbishment
The rooms require some maintenance. Bathroom shower pressure was too low. A tile was broken and main window of room was leaking after rain. Locker was not operational
Lưu trú 1 đêm vào Tháng 7, 2022

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not impressed
Verry bad experience. There weee no bar soaps neither shampoos. The shampoos and dental toiletries were chargeable.
Lưu trú 1 đêm vào Tháng 1, 2021

2/10 - Tồi

Bivek

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid
Bad service, not soo clean room, no daily house keeing. breakfast worst with no choices for non-indian, gave me breakfast in disposabile plates. not so friendly staff. I will definetly avoid this hotel in future.
Lưu trú 4 đêm vào Tháng 8, 2020

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service. Excellent breakfast. The room was nice too.
Lưu trú 1 đêm vào Tháng 2, 2020
Amit Kumar Singh trả lời vào 15/02/2020
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 - Tồi

Howard

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
AVOID!
Dirty hotel!!! We checked in, and promptly checked out after 30 minutes. Smelly rooms, dirty bed sheets and an awful location. The photography is very clever, i certainly didn’t see a room shown in the photographs! It also states there is a mini bar, no such thing! It’s a dry hotel, the mini bar consisted of some out of date orange juice and a broken kettle!
Lưu trú 1 đêm vào Tháng 1, 2020
Amit Kumar Singh trả lời vào 15/02/2020
Dear Mr. Howard, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Jacinto

Đi theo nhóm
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good for overnight stay transfer to Airport..
Good place to stay for an overnight transfer to airport. The room and service were just ok. There were no towels and insufficient toiletries . Good breakfast.
Lưu trú 1 đêm vào Tháng 1, 2020
Amit Kumar Singh trả lời vào 15/02/2020
Dear Mr. Jacinto, Thank you, for your recent stay at The Muse Sarovar Portico, New Delhi and for your valuable feedback. Your positive comments about our services is much appreciated. We have noted the concerns that you have highlighted about room amenities and other services and are working towards improving the same. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi . Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Exceptional
Room was clean. The food we ordered was above expectations. Worth..
Lưu trú 1 đêm vào Tháng 12, 2019
Amit Kumar Singh trả lời vào 10/01/2020
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Ayman

Lưu trú 2 đêm vào Tháng 12, 2019

10/10 - Xuất sắc

ronivan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tudo incrivel, mas a localização é pessima.
Lưu trú 2 đêm vào Tháng 10, 2019
The Muse Sarovar Portico New Delhi trả lời vào 09/12/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Christopher

Thích: Nhân viên & dịch vụ, tiện nghi phòng
uality.
It would have been better if I had been warned that taxis were on strike and cars were charging triple rates to the hotel from the airport. And lying about the distance. The hotel food was great and the servers were good. The area is not pedestrian friendly and has no shopping. Hotel is ideal for an overnight stop but should have 24 hour checkin. Rush hour traffic is appalling as you would expect. Even the air in the hotel is borderline toxic.
Lưu trú 3 đêm vào Tháng 9, 2019

10/10 - Xuất sắc

A N, Pune

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel in the Delhi international airport area
Very courteous and helpful staff. Pretty clean and reasonably spacious room. Excellent breakfast. 20 minutes drive from Delhi airport T3 terminal.
Lưu trú 1 đêm vào Tháng 9, 2019
General Manager trả lời vào 01/10/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a very pleasant overnight stay here. Would recommend to anyone on business or leisure.
Lưu trú 1 đêm vào Tháng 7, 2019
General Manager trả lời vào 01/10/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everyone from the shuttle driver to the front desk staff to the porters was very nice and welcoming. The rooms were clean and comfortable and I really enjoyed the breakfast buffalo. I'd stay here again without question if I'm in need of a place to stay in New Delhi.
Lưu trú 1 đêm vào Tháng 8, 2019
General Manager trả lời vào 01/10/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

JUAN

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 8, 2019
General Manager trả lời vào 01/10/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Khách đã xác thực

Lưu trú 2 đêm vào Tháng 6, 2019
General Manager trả lời vào 03/08/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 - Tồi

Jeyakumar

Thích: Tiện nghi phòng
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Disgusting Delhi and his hotels
So dirty, we have changed room 2 times, they are all this way, fridges not working, TV cable not working, breakfast very bad, 3 stars not 4!
Lưu trú 1 đêm vào Tháng 5, 2019
General Manager trả lời vào 08/06/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Not a bad hotel for the price you pay. Room is pretty average yet very comfortable.
Lưu trú 1 đêm vào Tháng 5, 2019
General Manager trả lời vào 08/06/2019
Dear Valued Guest, Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Ian

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2019
General Manager trả lời vào 17/05/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Khách đã xác thực

Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 4, 2019
General Manager trả lời vào 17/05/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
The staff were friendly, Kind and helpful. The breakfast buffet was amazing and the room was perfect. In room service was great hhe food tasting amazing. Surya was very helpful and caring staff member.
Lưu trú 1 đêm vào Tháng 4, 2019
General Manager trả lời vào 17/05/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2019
General Manager trả lời vào 15/04/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards ,

8/10 - Tốt

aviral

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2019
General Manager trả lời vào 15/04/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards ,

8/10 - Tốt

Dharmaraj

Thích: Sạch sẽ, tiện nghi phòng
Very Average Hotel and not worth the price
It is not so close to hotel - still takes about 25 to 30 mins. Rooms are old , breakfast spread is OK, not so great and even though there were only few guests, the service was very slow. Taste wise was also, the breakfast was not so great.
Lưu trú 1 đêm vào Tháng 3, 2019
General MAnager trả lời vào 15/04/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Sukhjinder

Thích: Nhân viên & dịch vụ
Mid range hotel
Room was ok. No shower cubicle so water went everywhere. Water for shower not hot only slightly warm. Noise all night from downstairs I.e tables and chairs moving about. Staff friendly food both for dinner and lunch good.
Lưu trú 1 đêm vào Tháng 3, 2019
General Manager trả lời vào 15/04/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Karl Einar

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dehli visit
OK hotel, a bit dated. Not much in the area, no beer or wine. Only Indian style food
Lưu trú 2 đêm vào Tháng 3, 2019
General Manager trả lời vào 13/03/2019
Dear Valued Guest, Thank you for posting your review of The Muse Sarovar Portico, New Delhi . We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Manish

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
GOOD HOTEL
GOOD HOTEL
Lưu trú 1 đêm vào Tháng 2, 2019
GENERAL MANAGER trả lời vào 25/02/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

BING BING

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2018
GENERAL MANAGER trả lời vào 20/02/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Parwinder

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Service. Extremely friendly Staff.
Lưu trú 1 đêm vào Tháng 2, 2019
GENERAL MANAGER trả lời vào 20/02/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Desh Deepak

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Reasonable hotel for stay in Delhi
Reasonably good hotel. Value for money. Bathrooms need bit of a renovation. Location not too exciting. Parking facilities not available within the hotel.
Lưu trú 1 đêm vào Tháng 1, 2019
General Manager trả lời vào 04/02/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Abbas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wedding Anniversary in India.
Very enjoyable stay.The staff were friendly and helpful.Breakfast buffet offered a varied choice.
Lưu trú 2 đêm vào Tháng 1, 2019
General Manager trả lời vào 30/01/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

10/10 - Xuất sắc

Minay

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome staff!
It is unfortunate that I only had one night in this wonderful property because I loved the hotel and the facilities! Abishek and his fellow evening shift colleague (Manoj I think) were very helpful and we were very impressed with their services. Everyone was smiling and made us feel at home. The room was spacious and had everything you need. I would highly recommend this hotel to anyone visiting New Delhi, especially if looking for a place not too far from the airport.
Lưu trú 1 đêm vào Tháng 1, 2019
General Manager trả lời vào 28/01/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Staff at the in-hotel were rather rude. We weren’t all that hungry as we had a heavy late lunch and this sat down to order only one Chinese fried rice at around Rs 250 cost. After much discussion between the staff they came back and stated that Chinese items were not available and rather recommended we order biriyani and some starters (more expensive). Eventually settled on daal, roti and naan, which was not what I wanted to eat. Everything else about the stay was fine.
Lưu trú 1 đêm vào Tháng 1, 2019
General Manager trả lời vào 26/01/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good for a night stay
Spent less than 12 hours in the hotel. Clean sheets, comfortable bed and a hot shower , can’t complain
Lưu trú 1 đêm vào Tháng 1, 2019
General Manager trả lời vào 26/01/2019
Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

6/10 - Được

Lena

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nära flygplatsen men trist omgivning
Bra läge nära flygplatsen men trist närområde m mycket trafik. Poolen ligger intill entré och gata inte alls lika trevligt som det ser ut på bilderna. Rummet var bra med de bekvämligheter man kan behöva. Vi reste i november, restaurangen hade ingen uppvärmning, det var kallt och ingen alkohol serverades,
Lưu trú 2 đêm vào Tháng 1, 2019
General Manager trả lời vào 26/01/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 - Tồi

Mohamed

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Terrible
Worst
Lưu trú 1 đêm vào Tháng 12, 2018
General Manager trả lời vào 26/01/2019
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

8/10 - Tốt

joelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très bon hotel
Personnel serviable bel hôtel très bon petit déjeuner . Le seul pb notre taxi commande auprès de l’hotel Pour nous récupérer à l’aeroport N’est jamais venu
Lưu trú 1 đêm vào Tháng 12, 2018
General Manager trả lời vào 31/12/2018
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It was not great at all .... ........,.............
Lưu trú 2 đêm vào Tháng 12, 2018
General Manager trả lời vào 31/12/2018
Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay at The Muse Sarovar Portico, New Delhi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future. We look forward to welcoming you back at The Muse Sarovar Portico, New Delhi. Yours sincerely, Regards , Amit Kumar Singh | General Manager | The Muse Sarovar Portico New Delhi-Kapashera