Khu sảnh
Kiểm tra phòng trống

Nhận xét về Welcomhotel by ITC Hotels, Dwarka, New Delhi

5 out of 5
Welcomhotel by ITC Hotels, Dwarka, New Delhi
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 357/1000 nhận xét" "
Đánh giá 8 - Tốt. 293/1000 nhận xét" "
Đánh giá 6 - Được. 147/1000 nhận xét" "
Đánh giá 4 - Kém. 100/1000 nhận xét" "
Đánh giá 2 - Tồi. 103/1000 nhận xét" "

8,2/10

Sạch sẽ

7,6/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Ankit

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Food is great, one of the best we had in Delhi hotel.
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Naveen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024

6/10 - Được

Rashmi

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Translucent bathroom walls are the biggest disappointment. I was unable to control the room thermostat, it was extremely cold and got me sick. Dispite calling several times and fixing (so called) the issue room was freezing, finally I had to turn off the thermostat. No room for hanging clothes, such a tiny closet at the entrance of the room which I couldn’t use properly for my clothes. Phone are collecting dust, I had to clean it before use. Table was also dirty. After taking shower, water was everywhere, drain system is bad (I had personally complained about this).
Lưu trú 2 đêm vào Tháng 5, 2024

8/10 - Tốt

Rajesh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Pradeep

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 1 đêm vào Tháng 5, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

abhinav

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The check in process was very slow . Took 15 mins to check in when all the money was paid and everything . They were scanning the passports and took them forever. When we checked out at 3 am , the lobby was full of mosquito killing smoke . It was impossible to breath. They did not even put a sign or gave us mask . Apart from these stay was fine
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Aniruddha

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good property, good food, quick room service, excellent ambiance.
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Roshni

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very helpful & respectful of the needs. The only issue was their updating of menu pricing as they recently changed their pricing on food & alcohol but haven’t updated their online menu.
Lưu trú 2 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Sylvain

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very clean and convenient only for one night in transit
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 16/04/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

abhisar

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 16/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Manjeet Singh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hi
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 16/04/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Ankita

Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 18/05/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Sakshi

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good stay
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 12/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Sundeep

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing service. Would definitely recommend.
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 12/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

Rahul

Đi theo nhóm, Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Overall experience was good in this property nd this was my second time in welcome dwarka but one thing we dont like that is there was a door next to our room nd there was lot of noise coming from there nd other thing is there was no mirror in the room
Lưu trú 1 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 12/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

Kiranveer Kaur

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Nishant Negi trả lời vào 16/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

Ashok, Redmond

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The hotel did not return the deposit. Did not explain why they failed to refund the money they put on hold.
Lưu trú 4 đêm vào Tháng 3, 2024

8/10 - Tốt

Senthil Murugan

Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ
Like tha Ambience and Polite staff, The Food prices are too high.
Lưu trú 3 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Monika

Lưu trú 1 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 12/04/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Monika

Thích: Tiện nghi, dịch vụ
Best wel slechte roomservice. Ook bij de receptie niet heel vriendelijke vrouw Sonia. Verder wel prima hotel als je online geboekt heb prijzen zijn lager dan bij de hotel
Lưu trú 1 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Shiju

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

Jason

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel is not close to anything viable such as dining or nightlife. This is important because the hotel itself does not contain any nightlife whatsoever. They have a main dining room and another restaurant with similar food, but no stand alone bar or lounge area. Guests are not able to drink outside the dining area or anywhere within the common area, or bring your own alcohol that’s bought from outside. There is ongoing construction which can make noise and become a nuisance especially with only one set of elevator banks. The rooms are nice and cozy, pretty updated. Staff was nice and accommodating and food was good as well.
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Khushdeep

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Vasudevan, Holly Springs

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The remote control for the TV had dust covered all over. I understand this is Delhi, you have a lot to complaint about dust and pollution in general, but these small details matter.
Lưu trú 1 đêm vào Tháng 3, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Kabeer

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Shiv

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Positives: - Very good rooms - Close to metro station (walkable distance) - Good location Negatives: - Expedia (and other websites) wrongly mention the distance from Terminal 3 as 3.5 km. That may be as crow flies. Actual distance is about 30-minute drive. - Check in takes ~half hour. Reception staff has attitude issues.
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

4/10 - Kém

Katsutoshi

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ホテル内が常に大規模工事中で昼間は常に音がうるさかった。値段に見合っていないような気がする
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Aatish

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice stay. Thanku.
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Narinder

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
it was quiet at night to sleep.
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Lalit

Lưu trú 2 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

sarabjeet

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

Shantanu

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Food could so be better and choice of entertainment
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Brij

Đi cùng gia đình
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Duane, Houston

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is the best everything was perfect I don’t need to explain one thing everything was PERFECT!!!
Lưu trú 5 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

Fey

Khách đi công tác
Không thích: Tiện nghi, dịch vụ
Very old and warn out Booked superior room and got regular room when asked they told me the room is the same Qlty is very low and old
Lưu trú 2 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

Martina

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of staff duty manager, she was very good, rest one guy one the receptionist position, he was very bad behaviour, he said you have to wait for room checking in , we wait very long time , he asking for extra money also I don't remember the name of this guy but he was available on desk side , I was looking for him during checkout other I will do the police case against him. His behaviour was very rude , but deputy manager she was very polite and friendly and helpful.
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were very welcoming and helpful. Room was spacious (we got an upgrade) and the dining and breakfast was excellent
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Our stay was really amazing. Great location. Good, friendly and helpful staff.
Lưu trú 2 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 09/02/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services and fine dining and accommodation.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Karen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very accommodating and we also received an upgrade on our room the two times we stayed
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Krishna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 09/02/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

Niranjan

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Poor infrastructure. Slow process. Dinning was ok.
Lưu trú 3 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Abhaya kumar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We enjoyed our stay
Lưu trú 1 đêm vào Tháng 2, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ
Large hotel Slighty dated and tired in some of the public areas. Room was large and very clean Would stay here again, due to easy access to airport. Nothing of interest in the area, but choose because of access to airport. Staff helpful and courteous Personally i would rate as a 4 star, not 5.
Lưu trú 2 đêm vào Tháng 1, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Aniket

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Amandeep

Thích: Sạch sẽ
Lưu trú 5 đêm vào Tháng 11, 2023
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 - Được

Quynh, Kent

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is clean and good standard. Hotel employees are excellent except restaurant staff were not attentive. We had to ask multiple times in order to get spoon, folks and napkins for dinner.
Lưu trú 1 đêm vào Tháng 1, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 - Tốt

Mark

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

Sukhwinder

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good job
Lưu trú 1 đêm vào Tháng 1, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Avoid this hotel, bathroom was flooding, heating was not working, doors will not lock/unlock half of the time
Lưu trú 2 đêm vào Tháng 1, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - Xuất sắc

DILPREET

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Nishant Negi trả lời vào 26/03/2024
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager